Ask Lemmy

I worked for a company that was also a small ISP. If the internet service for our clients went down we were not allowed to tell them the truth. We either had to blame the upstream provider, or act like we had just heard about it and were looking into it.

Health insurance company I worked for would automatically reject claims over a certain amount without reviewing them. Just to be dicks and make people have to resubmit. This was over 25 years ago, but it's my understanding many health insurers still pull this shit. They don't care if it's legal or not. Enforcement is lazy and fines are cheaper than medical claims.

Obviously this is in the USA.

At Disneyland, Mickey Mouse is always played by a woman, due to the small costume. So if you put your arm around him for a photo, try not to accidentally touch Mickey’s boobs.

When I worked at Bob Evans I watched a manager peel the expiration dates off of expired food and replace them with dates in the future to avoid waste.

i dont think it was a secret for anything

but i once went to a job interview at a phone support line for an ISP in my country

it turned out to be ... a sales department. basically that's what they called it. all support calls had to eventually lead into selling something.

that just seems so idiotic i couldn't deal with it

Worked at a newspaper for a few years.

With very few exceptions, they do not give a fuck about you or the news. The advertisers are their customers and your attention is their product.

About 25 years ago I worked in a small town KFC franchise. Owner was, well, what you'd expect in a small town franchise owner - there was lots of pressure to cut costs and the manager had their job threatened at least once a month due to cost overruns (which cut into the owner's profits).

Manager quote, "I don't care if it's green, cook it anyway, nobody will tell once it's breaded and fried."

Worked Customer Service for a well-known car company that also had it's own financial services dept with its own branded credit card. During training we were told that the card itself sucked and that smart/discerning customers would likely reject getting the card if they actually knew the details. Why should people get the card? Just based on the "prestige" of the brand, because they would see it as a status symbol. And they had a quota for us to sign people up for every month, which I consistently failed because literally the only time I could get anybody to sign up for the card was when they didn't care enough to know the details and just absent-mindedly said, "Yea sure, I'll do that."

I worked as a pastor and professor for a global, evangelical television ministry/college. They knowingly conceal scholarship on the Bible and punish their pastors for asking any questions that undermine their most closely held traditions (including anti-evolution, mental illness is supernatural, etc.). They tell their US viewers that they can't call themselves Christians if they don't vote Republican, while still enjoying tax-exempt status. They use pseudohistorians to inspire Christian Nationalism over their network, and are one of the largest propaganda networks for the Religious Right. A U.S. Capitol police commander told me his men were fighting people who were wearing the network's brand.

That I made their DropBox account, and they can't access it anymore..

Worked in tech support for a major internet provider. We would constantly have major ouages in various locations due to overtaxed systems going down. Corporate refused to allow us to admit that there were problems on our end and forced the techs to troubleshoot the customer calls, even though we all knew that we could do nothing for the customer. Saw multiple techs releived of their job for telling the truth to the customers. So many hours wasted on both the customer and techs part.

I worked for an online payment company you all know. Many eployees have access to the main DB which holds all transactions and names and everything in clear text. You could basically find out all PII (personal identification information) of any celebrity you wanted given they had anaccount. Address, phone number, credit card and all. If you knew a bit of SQL you could basically find whoever person you wanted and get purchase history and all.

Cant say I didnt use this to find stuff about my exes or various celebrities.

Geek Squad, We were flying under the radar upgrading Macbook RAM, until one day we became officially Apple Authorized to fix iPhones, which means we were no longer allowed to upgrade Macbook RAM since the Macbooks were older and considered "obsolete" by apple, meaning we were unable to repair or upgrade the hardware the customer paid for, simply because apple said it was "too old". it was at this point in my customer interaction, that we recommend a repair shop down the road that isn't held at gunpoint by apple ;)