This is a most excellent place for technology news and articles.
I can’t load the link but the human beings at places like Enterprise where I usually rent are totally reasonable. They’re always like, don’t worry, only big things are an issue.
It really depends on the company. Some look for any way to squeeze you. Others are pretty decent and probably more efficient as they dont waste as many working hours on bullshit claims and claim resolution.
Also if i rent a car i want things to go smoothly. I got places to be. You make my life easy, ill happily pay again and do my best to make yours easy too.
Returned a multi-week Hertz rental a couple of days ago and had to fight with the staff to get to get a written acknowledgement of no damage.
Customers are supposed to just trust Hertz employees will self-report damaging the car after it has been turned in? Absolutely laughable considering how many times rental companies try to screw over their customers.
This is great info and I won't be renting from Hertz again.
Why would anyone rent from a company that was convicted of persecuting their own customers because of the incompetence of the company?
https://www.npr.org/2022/12/06/1140998674/hertz-false-accusation-stealing-cars-settlement
Hertz fucked up repeatedly and people lost their jobs, were imprisoned and had their credit scores wrecked because Hertz couldn't find it's own cars on it's own lots.
Why anyone would give them a fucking nickel is beyond me
holy shit! i worked in travel insurance organizing rental cars in case of breakdowns, with hertz as one of our primary partners in some areas, and at least in central europe i didn't see cases like this. That's quite shocking to learn for me!
Hertz had a bunch of bad shit in the news but this one... wow. and the impacts downline on people's lives, all upended for the simple act of renting a car, yikes.
Hertz used to be cool.
And just like that, I never rented from Hertz again.
Yeah people will not bother to risk losing so much money or a day argueing for a Camry. I had to do that once with a local rental here and never used them again despite them having better cars and cheaper price.
I got a ticket in France (I'm from the US) in a Hertz rental and never paid it, so I too will never rent from Hertz again.
I took my car to the dealership (begrudgingly) for recall work, and they have one of these scanners. I'm not sure if AI is attached to it, but it clocked hundreds of dings and dents as "needing repair" despite everything being simple cosmetic scratches and dings.
A friend of mine works for a dealership, where they have one of these things too, and even raindrops will register thousands of dings on these readers. They're so full of shit to siphon every single penny out of their customers.
I'm in the industry, and the only thing I've seen the scanners used for is cya. Make sure the dealer doesn't get blamed for pre-existing damage
It's almost certainly programmed to find damage that doesn't exist and price gouge you for it, but they haven't found that sweet spot yet, where you can get people to pay more without putting up a fight.
I'm assuming they stuck a camera to an LLM?
Tech companies are treating LLMs like how people back in the day would put asbestos or mercury in everything. "It's good at this one thing, it's gotta work for other stuff too."
You do realize that you are allowed to read the article, right? Cause if you did, you would have noticed the picture of the setup in the article, along with a basic description of it.
Jokes on you, I never learned to read!
But there was no LLM summary of the article, how am I supposed to know what's in it?
How is a large language model going to apply to a visual inspection?
This is probably a CNN trained to identify different types of damage. Similar to how your phone identifies faces.
It's got Radium! It's what the body craves!
