How much of a price increase comes with this apology?
this post was submitted on 23 Feb 2024
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Apologize to me with money.
Yuk.
Meaningless boilerplate corporate-speak apology.
It's only designed to satiate the clients enough that they don't switch providers (if such an option even exists), and don't demand credits for the outage. Some people just want their feelings acknowledged, so a nontrivial number of people will hear this and take no further action.
It's a meaningless gesture otherwise. The corporate equivalent of "I'm sorry you feel that way".
...club that seal, it's a collaborator.
Stop clubbing baby seals, they're not good at dancing anyways.
mewhile here i lost internet for a day oragne give me 200gbs of data for free on my phone.
AT&T bought time warner a few years ago.
That was Charter/ Spectrum. Verizon TRIED to buy them (Charter), but they turned them down. I'll edit and link in a second:
"On May 18, 2016, Charter finalized acquisition of Time Warner Cable and its sister company Bright House Networks, making it the third-largest pay television service in the United States."
I worked there, and we had people from Time Warner. It's on Wikipedia, too.
https://en.m.wikipedia.org/wiki/Charter_Communications
AT&T is the king of LA, they're actually kind of dying. Cox has a strangle hold on San Diego. Spectrum/ Charter is everything in-between. They've PAIRED with Verizon to use their towers to extend their internet networks to rural areas. They also paired with Comcast to fight Roku, with a device called "Zumo". It's all moving towards wireless internet for everything, except if you're a gamer or work from home.
That seal is going in the stew. 👩 👊🦭
My sister sent this to me because she's on AT&T and I was like holy shit this is even worse than not saying anything at all. All this says is " We fucked up and we're not going to do anything about it"
Yeah. That's kind of the point.
They want you to know that they know that you suffered "inconvenience" from the issue. That's literally all. Basically "we're sorry if you're unhappy about it."
I literally just got this message like 5 minutes ago. They are so sorry apparently, and apparently it has prompted me to start shopping other carriers. Funny how that works
They might be asshats but Verizon didn't go and doesn't go down.
good luck trying to get rid of at&t. took my gf literally hours and multiple days to get out of their stupid ass contract
Was looking for this. Didn’t get disappointed.
Wasn’t there also a report today (I think) about an unusual level of sunspot activity? Without digging into it, I think I sort of just assumed they were related.
I have AT&T fiber and a Verizon iPhone and I didn’t notice disruptions on either. My partner has an AT&T iPhone and didn’t notice any issues.
They are absolutely unrelated. If sunspot activity was significant enough, it would've affected more than just the one company.
Sure, unless there was a correlation between the technologies deployed by the individual companies and their vulnerabilities.
I’m not saying there is in this case, but it’s a phenomenon we see all the time in systems ranging from technological to immunological. When network (social, computer, whatever) connect systems with correlated vulnerabilities, there can be cascading failures that do not spread outside those networks. It’s been so long (over 30 years) since I’ve even thought about RF and related systems that I have no idea what specific or proprietary technologies the major companies have, so I just shrugged it off as I was unaffected, and penciled in that there may have been a correlation with solar activity.
I acknowledge your reasoning, it's just still quite a stretch to apply it to this particular scenario. We can apply Occam's Razor here. What's more likely? The company was using a completely unique infrastructure that was affected by rare solar phenomena? Or the company did something themselves (like push a faulty update as already referenced in news) that screwed themselves over?
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