this post was submitted on 13 Jul 2024
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Asklemmy

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Well since I've been mostly in customer service jobs I'd like for people to know that the reps don't make the rules or decisions. When there is something about a store or service that's undesirable such as prices then it's something to bring up to upper management or just let them lose you as a customer. But you can be as nice to the reps as they are to you.

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[–] [email protected] 15 points 3 months ago (3 children)

You can bring your phone into the X-ray room. Unless you’re getting a hip X-ray you can even keep it in your pocket. Keys and wallet too!

All my patients are convinced that a phone can’t be in the pocket and I cannot even convince them otherwise. They don’t believe me!

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[–] [email protected] 12 points 3 months ago (1 children)

I do equipment ordering for a nation-wide institution of 36,000 staff with hundreds of offices and clinics. My job would be so much easier if people would tell me where they want it at the time they're telling me they need it.

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[–] [email protected] 3 points 3 months ago (2 children)

and as part of your job your are 100% honest with the customers and the company never encourages you to mislead the customer.

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[–] [email protected] 93 points 3 months ago (6 children)

I'm an engineer. When you see something really badly designed and think "wow, those engineers are so stupid! I could have done a better job myself!"

Please know that we did think about it. It's just that some guy with an MBA decides the schedule, and another guy with an MBA decides the budget, and terrible designs get released no matter how much we protest. I'm sorry we couldn't figure it out fast enough and cheap enough, though.

And yes, we do mistakes all the time too. It's just that we usually know about the obvious ones.

[–] [email protected] 33 points 3 months ago (3 children)

As a software engineer, this applies to my entire industry as well.

I'm forced to write subpar software, sometimes with atrocious security simply because some idiot set an unrealistic budget.

The worst part is, my current projects are all government funded. The German government implemented processes to prevent corruption, which force unhealthy competition and backhand corruption onto the bidders, which then churn out bad software, which causes gigantic costs down the line, because nothing works. Great job.

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[–] [email protected] 40 points 3 months ago (1 children)

At least try rebooting your computer before you contact I.T. It really does fix a lot of things. And don't lie to us and say you already tried it once we get to your office.

[–] [email protected] 34 points 3 months ago (4 children)
$ uptime
326 days, 14 hours, 8 minutes, 12 seconds

Yep, buddy. You sure did reboot like I asked.

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[–] [email protected] 6 points 3 months ago (6 children)

I work food service and I never eat at restaurants.

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[–] [email protected] 31 points 3 months ago (2 children)
[–] [email protected] 31 points 3 months ago* (last edited 3 months ago) (3 children)

You are not entitled to:

  1. minimum wage
  2. daily and weekly limits on hours of work
  3. daily rest periods
  4. time off between shifts
  5. weekly/bi-weekly rest periods
  6. eating periods
  7. three-hour rule
  8. overtime pay
  9. public holidays or public holiday pay
  10. vacation with pay

WTF? That is insane what you are not entitled to. If you don’t mind my asking, can you not find another job than being a farmer?

[–] [email protected] 15 points 3 months ago

I chose to do it. I like it. I have a good boss who pays well and gives me a lot of freedom and flexibility. The vast majority of farm workers aren't as lucky.

[–] [email protected] 7 points 3 months ago* (last edited 3 months ago)

It’s usually family business, and they have a lot of write offs and incentives usually, so it prevents abuse of the system, but it also applies to non-arms length employees since farms trade work all the time as well, so bobs mid works for me and my kid works for him.

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[–] [email protected] 5 points 3 months ago (2 children)

Oof! Hello, fellow Ontarian here. I had no idea this was the case for Ontario farm workers! Is it common for people to be paid less than minimum wage and not get breaks? Is it just for specific times of year (ie harvesting) or for the entire growing season?

This may sound weird, but: thanks for the work you do in agriculture and feeding us! 😛 I'm in / from Toronto, and try to buy local when I can.

[–] [email protected] 5 points 3 months ago (2 children)

I work on a small farm and am treated well but my understanding is that the big farms that supply the grocery stores employ almost exclusively underpaid temporary foreign workers (TFW). A lot of the farms that sell at farmers markers also employ underpaid TFWs or idealistic young people who will work for food, a room to sleep in, and a $50 a week allowance.

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[–] [email protected] 50 points 3 months ago (1 children)

The things I ask you to do while troubleshooting aren't guesses. They're based on years of experience.

[–] [email protected] 28 points 3 months ago (1 children)

Sometimes I'm guessing, but my guesses are more informed than yours and I'm only suggesting giving it a try because it will be faster than this argument we're now having about it.

[–] [email protected] 12 points 3 months ago

If you can frame every guess so that it can only ever have a binary A/B answer, troubleshooting and guessing are pretty much identical.

[–] [email protected] 41 points 3 months ago (2 children)

If you work around forklifts, never trust the driver. Ideally they're being safe and watching out for you, but don't gamble on it. They're heavier than a car and can very easily kill you or at the least break your foot and it will be an arduous healing process.

[–] [email protected] 25 points 3 months ago* (last edited 3 months ago)

Ideally they’re being safe and watching out for you, but don’t gamble on it

Also, accidents just happen - people have heart attacks, strokes, seizures, machines malfunction, all sorts of shit can suddenly happen that is out of anyone's control, so even if someone is being safe and watching out for you, it isn't worth the gamble..

[–] [email protected] 10 points 3 months ago (1 children)

Never walk behind a forklift

[–] [email protected] 18 points 3 months ago

Never get near one unless you’re getting in it to use it.

[–] [email protected] 38 points 3 months ago (1 children)

Icing a cake takes time, especially when it's one meant to feed between 90 and 100 people. We're not trying to ruin your kids birthday when we need 24 hours notice for something that size, it's that someone needs to take at least 2 hours to get it done, and we can't magically make that happen on short notice and full days.

[–] [email protected] 11 points 3 months ago

Ha, it's your cake day today..

[–] [email protected] 15 points 3 months ago* (last edited 3 months ago) (4 children)

If your router or switch costs less than your computer, I can't help you.
If your computer costs less than your car, I can't help you either.

[–] [email protected] 3 points 3 months ago (3 children)

My router was free with my fibre connection and it's worked perfectly for three years along with the free TV streaming box

My car cost 12k brand new cos it's a little shitbox and that's all I need

My pc was about 3k and I built it myself

I'm guessing here, but it sounds like you're an pretentious dick and I wouldn't ask for advice anyway

[–] [email protected] 22 points 3 months ago (1 children)

I think the point he’s trying to make is that he works on specialized network gear for enterprises and really isn’t the right person to go for IT support for your home internet issue. Not that you’re beneath him.

I kinda understand too, I have spent a lot of time in highly specialized technical domains and people often then ask me for tech support for things like their printer or whatnot that I am ignorant of.

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[–] [email protected] 10 points 3 months ago

Things running in a datacenter might not be quite analogous to consumer equipment.

Is how I would interpret their comment.

[–] [email protected] 17 points 3 months ago (2 children)

He's saying he works on enterprise gear. It's different. In networking, a lot of similar but other than rebooting shit, there isnt much to do.

And managing servers, services, using terraform or Jenkins, docker, podman, kubernetes or any other enterprise tool isn't the same as fixing your computer not printing.

Totally different skills

[–] [email protected] 1 points 3 months ago (1 children)

I’ve seen a ton of response across lemmy like this. People are just primed to get hostile/argumentative for no reason and, as in this case, because they completely failed to comprehend the original post.

[–] [email protected] 3 points 3 months ago

Maybe because the original post seems awfully arrogant, if you don't know the context - and the post didn't provide any context.

I've seen a ton of responses like yours. You're implying that everyone gets the context, if they don't, you assume everything is "hostile" if it's not the exact line of thought you happen to support.

Accept that other people live different lives from yours and have different experiences and knowledge.

[–] [email protected] 11 points 3 months ago (1 children)
[–] [email protected] 4 points 3 months ago

That's Mr Cloud to us!

[–] [email protected] 21 points 3 months ago (1 children)

Ah ha! My $100 car, $120 PC and $150 router have a new support guy!

Though really, those PCs must be either very special purpose or very general purpose.

[–] [email protected] 9 points 3 months ago (2 children)

I mean, you can hit 10/15K on a single server spec out really really easy

If you need to build out a whole rack, you can easily top 60-70k+

And that's not even factoring fancy dancy AI hardware either lmao

[–] [email protected] 3 points 3 months ago

You should see the prices hospitals pay. Talking like 10k for a 24 port poe switch.

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