Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.


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Outages 🔥

https://status.lemmy.world/



founded 2 years ago
MODERATORS
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- Lemmy.world is not loading, and I am encountering an error when opening a new page.

Please start by checking the following links to see if Lemmy.world is experiencing any issues:

- I am experiencing an issue with the client I'm using.

Are you using a client other than the website itself? Is the issue specific to that client? If so, please contact the developer of the app or web client you are using.

Here are some popular apps/web clients you can reach out to:

- I am unable to create a community, and I keep seeing a spinning circle.

Please check if the desired community name is available.

- There is a community I want to moderate, but the moderators appear to be inactive.

Please email us at [email protected] or create a post in this community.

- Did we defederate, or did someone else defederate from us?

Visit https://gui.fediseer.com/instances/detail/lemmy.world for information about defederation of any instance.

Alternatively check https://defed.xyz/ and enter "lemmy.world" to view a complete list of defederations.

- I cannot access my account.

For assistance with account access issues, please email us at [email protected]. We cannot assist with these matters in the comments section due to privacy concerns.

- Why am I banned from this specific community?

Lemmy offers transparency, and you can check the modlog of the community to understand the reason behind the ban. If you have further questions, feel free to send a private message to one of the moderators. If you have other issues, please email us at [email protected].

- Can this feature be added to the website?

If you would like to request a feature to be added to Lemmy, please contact the Lemmy developers on GitHub or reach out to the developer of your preferred (web) client. Instances like ours cannot directly add features to the website.

2
 
 

Hello friends, I'd like to take over as the mod for [email protected] since the current mod seems to be inactive - there have been no comments, posts, or mod actions in two years from the current mod, @[email protected].

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What happened there?

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I used to upload images just fine when creating posts, but now I get an infinite loading spinner. Any help would be appreciated!

  • I'm using the website.
  • I tried it on LibreWolf (where it previously worked), Firefox, and Ungoogled Chromium. Same results on all three.
  • I tried using my phone's mobile data hotspot in case my home network was the issue. No change.
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Just noticed this a week or so ago. When I try to scroll the feed on lemmy.world, my page will halt and go even though I'm scrolling consistently on my trackpad. No other website has this problem to my knowledge.

Info: Framework 13 AMD laptop 32 gigs memory Firefox 136.0.1 64-bit

Any ideas? It's really irritating.

8
 
 

Please bear in mind I'm old, so will need it ELI5

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Hi! I was wondering if there is a limit of communities I can create, I have created 3, wanted to create want more but I am unable to do so. And If someone is wondering yes, I read the start guide and the 3 communities I have created didn't exist before, well one already exists but it has been inactive for 2 years, so I decided to go ahead anyway!

10
 
 

I tried, but when I clicked create, it didn't proceed or give an error message, more details below.

I'm looking to create a new community, so i clicked on the 'Create Community' button on the top.

I entered in a community name (all lowercase, no spaces) and then a display name.

I added a short description and selected english.

I clicked create and got a hourglass like icon for about a second and then nothing. A new page didnt appear, i checked my profile and cannot see the new community name.

I checked a post a few hours ago in Lemmy World support and someone else is having trouble.

Ive also tried on two devices, desktop & mobile.

p.s. on mobile there is a issue that could result in butting heads where if you hover over the create community textbox it gives text of 'lowercase, underscores and no spaces' but these constrains are not listed in the ? next to Create community. When i was on mobile i wasnt able to get the hovertext and if it was my first time creating a community, i may not have been able to see this info.

Thanks.

11
 
 

There are a lot of articles posted from sourced I consider dubious so I wonder if there's a way to hide those.

12
 
 

I was banned from 196. Fine. I'd like to block the community from my feed. The button is replaced by the notice that I've been banned.

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Doesn't look like there's any mods currently.

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Lemmy world does not support streaming, can we get this fixed?

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submitted 1 week ago* (last edited 1 week ago) by [email protected] to c/[email protected]
 
 

The only mod seems MIA and has never posted from what I could see. They have been inactive for almost 2 years. I don't believe they're coming back. I'd like to try to grow the community. Thanks for your consideration.

17
 
 

Is there some kind of rate limiting trick to mod report federation and LW? I have HackingNe.ws, but it seems like only reports generated from LW do not federate, not sure how to make the two instances like each other - comments/posts seem to federate properly.

Reports from other instances work fine btw, just LW reports. For example I created [email protected] - I am able to report fine between instances (account on SJW can report from there to HN or HN to SJW just fine). But I also mod LW/c/Technology, and reports to LW/c/Technology from HN works fine but on my instance it does not show reports to that community from other instances. I do not see receiving the reports in my logs that I can tell, nor do I see them visually on my instance.

Someone I talked to who had a similar issue mentioned LW rate limiting causing the same issue for them, is that what's going on?

Open to creating a bug report with Lemmy, but since it seems instance specific I figured I'd ask here first.

Feel free to DM me if needed, thanks

18
 
 

I thought I couldn't post to https://sh.itjust.works/ for days when I could before. I kept getting this error "Language not supported" and found that changing it from English to "Unsupported" makes the submission go through.

Any ideas for why that is?

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I've noticed this for a while and I'm not sure what the word for it is, but the encoding of certain characters is broken for post titles in RSS/XML for me. For example the title for this post https://lemmy.world/post/26952497 in RSS is:

MMO scholar puts a $500 bounty on old versions of RuneScape as part of a community archive project: "You might have ALL of the game**'s lost versions!"**

I use FreshRSS but it looks like this in the raw RSS output which you can get from the RSS button on the homepage. Does anyone else have this?

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  1. The sorting method does not have a description in the help page (the little question mark link)

  2. Sorting posts by Controversial doesn't show them by date, so I need to scroll through, looking at the date to find anything recent.

I like sorting by Controversial for entertainment purposes, and to make sure the comment I intend to make, which I expect to be controversial, hasn't already been made--which means I should just upvote the existing comment.

It's not like I make a ton of controversial comments, but sometimes my thoughts do run counter to the hivemind, and I want to say so.

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It recently came to my attention that .world may be using the censor function of the Lemmy software.

https://lemmy.world/post/27005229/15775834

Is this a recent development? Regardless, I feel that it's counterproductive and unhelpful.

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submitted 2 weeks ago* (last edited 2 weeks ago) by [email protected] to c/[email protected]
 
 

This post was deleted from [email protected] in the last few hours: https://lemmy.world/post/26997415

I can tell, because I have this in my inbox:

(the *Permanently Deleted* bit still has the link to the URL).

The post title was "what's your favourite book" or something similar.

But there's nothing in the modlog that shows this. How come?

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Everything seems to have shifted to pipes instead of caching in almost all posts here on LW through the Alexandrite interface. Is this a permanent change?

24
 
 

I would like to request to take over moderation of the community: https://lemmy.world/c/virginia

The current mod "@[email protected] gabowo" has been inactive for 2 years and the last mod action for the community was also 2 years ago (https://lemmy.world/modlog/4102).

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submitted 2 weeks ago* (last edited 2 weeks ago) by [email protected] to c/[email protected]
 
 

All moderators have been inactive for more than a year. The information contained in sidebar and pinned guides could use some updating. Its important that newcomers can access the latest relevant information in our quickly evolving hobby.

I have been a somewhat active poster and commenter of this localllama community for approximately half a year. I am the moderator of Lemmy.world/c/metaldetecting. I would like to help actively maintain another community I feel passionate in growing. I understand the responsibility that comes with the role.

I also understand that as a potential moderator of another instances community, I would be limited in certain actions. I am prepared to make a local instance account in the scenario that ever becomes a issue.

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