Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.


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Outages 🔥

https://status.lemmy.world



founded 1 year ago
MODERATORS
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- Lemmy.world is not loading, and I am encountering an error when opening a new page.

Please start by checking the following links to see if Lemmy.world is experiencing any issues:

- I am experiencing an issue with the client I'm using.

Are you using a client other than the website itself? Is the issue specific to that client? If so, please contact the developer of the app or web client you are using.

Here are some popular apps/web clients you can reach out to:

- I am unable to create a community, and I keep seeing a spinning circle.

Please check if the desired community name is available.

- There is a community I want to moderate, but the moderators appear to be inactive.

Please email us at [email protected] or create a post in this community.

- Did we defederate, or did someone else defederate from us?

Visit https://gui.fediseer.com/instances/detail/lemmy.world for information about defederation of any instance.

Alternatively check https://defed.xyz/ and enter "lemmy.world" to view a complete list of defederations.

- I cannot access my account.

For assistance with account access issues, please email us at [email protected]. We cannot assist with these matters in the comments section due to privacy concerns.

- Why am I banned from this specific community?

Lemmy offers transparency, and you can check the modlog of the community to understand the reason behind the ban. If you have further questions, feel free to send a private message to one of the moderators. If you have other issues, please email us at [email protected].

- Can this feature be added to the website?

If you would like to request a feature to be added to Lemmy, please contact the Lemmy developers on GitHub or reach out to the developer of your preferred (web) client. Instances like ours cannot directly add features to the website.

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I'm not sure if this is a Lemmy issue, an instance issue or a Jerboa issue but occasionally when I hit the button to reply specifically to the main post and make a top-level comment, it instead replies to one of the already existing top level comments.

I don't know how long this has been happening; I only just now noticed it wasn't me accidentally clicking the wrong reply button when it happened twice in a row and I was making absolute sure I hit the right button the second time.

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I've recently noticed that downvotes don't stick for the community [email protected].

Bug or design choice? Is there a work around? My account is with lemmy.world - do I need to log into a different instance to have full downvote capability?

SOLVED - they banned me for downvoting their fascist frogs

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Lemmy political Memes only seems to care about ignoring genocide and punishing those calling out uncivil accounts. Also more interested in banning those they don't like then locking posts due to reporting then actually moderating posts.

Mods log.

https://lemmy.world/modlog/1384

Examples of terrible removals and bans

And they leave up comments with baseless accusations

https://lemmy.world/comment/12116405

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Apparently the unsticking of this post in the [email protected] community did not federate and should be unstickied on world's end.

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I got banned earlier today with the message "rule 1", no other information about why, or which comment broke the rule. As far as I can tell it was this one, which just says "We want the bot gone. That’s it. It’s really that simple."

So I checked the modlog for other bans, and @[email protected] was banned today as well, also just for "rule 1", probably either for the comment saying "a stupid bot writing useless bullshit" or "This is what you call "Not listening to criticism."", neither of which are an attack on any person.

(Also earlier today @[email protected] was banned with the message "fuck off", which I'm pretty sure is not a reason to ban someone from a major community, but doesn't appear to be related to the MBFC bot.)

One more today, @[email protected] was banned, again just "rule 1", last comment being this one, again not an attack on any person.

So what's the deal here? I couldn't find any rules for mods on lemmy.world with a brief poke around, but are we letting mods run major communities like little fiefdoms, banning people for criticism?

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Hello. When I Post by putting the video's URL, say from YouTube, the leftside square thumbnail preview is always the generic one provided by Lemmy World, the one with the the link arrow in the middle. So I simply put the URL of the thumbnail instead (eg. maxresdefault, sddefault, etc.) It's been like such since I joined.

Then just lately, I found out existing Posts in other YouTube-related Communities, the leftside square preview thumbnails do in fact show, and with the link arrow on the top-right corner instead. And I think the Body automatically inherits the existing Title and Description from the YouTube video. Both youtu.be and www.youtube.com video links work in those Communities.

Examples of YouTube-related Communities with showing Thumbnails are:

  • c/youtubehaiku
  • c/youtube

~~Here is my latest Post as example (which I have never edited yet), and I posted it via a raw Chromium profile, so no add-ons at all if they would interfere just in case:~~

  • ~~https://lemmy.world/post/19226604~~

Thanks in advance for any help.

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post link

post was made 10 hours ago

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Maybe the mod(s) got banned by admins? Doesn't seem to be too active thankfully, but it's probably only a matter of time before moderation will be needed there.

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Honestly, in this day and age I consider VPN a basic internet hygiene. There are many many reasons to not trust your ISP and the wire between your home and ISP. You have moderation here, why do you even need to block VPN? I registered this account from VPN, but I somehow cannot comment from VPN? Doesn't make much sense. I'm using paid Proton VPN servers, and btw I've seen Proton having a dedicated community here on this platform.

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Hello,

Could you please lock down [email protected] ?

Also, it seems like the creator has a lot of communities https://lemmy.world/u/comcreator

None of them have had any post since at least 4 months.

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No active mod, last real post was 9 months ago.

The last post already points to [email protected] as an alternative

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I'm not sure what is going on now, but the image on the same post has gone to 404 again with the following message, and I'm wondering if this is a false flag to be looked into.

code	"not-found"
msg	'Invalid status 404 Not Found for Some("01/91/67/bd/82/19/7f/c6/a9/5c/0a385494f4e7.webp") - <?xml version="1.0" encoding="UTF-8"?>\n<Error>
<Code>NoSuchKey</Code><Message>The specified key does not exist.</Message><Key>01/91/67/bd/82/19/7f/c6/a9/5c/0a385494f4e7.webp</Key>
<RequestId>95E0597B8123B6BB:B</RequestId><HostId>cW87R9FPpdPoU+Pzi/Qq+hqAKrlMYTFknX5U9FA/5ufaGNYc3u0FOwytmiH8S3pjHLd6Q6etLoxL</HostId>
<CMReferenceId>MTcyNDcxMjk0MzYzOSAxNTQuNDkuMjE1LjEwMyBDb25JRDo0MjY0MzI1MzIvRW5naW5lQ29uSUQ6NDEwNzg2Ny9Db3JlOjY3</CMReferenceId></Error>'

Edit: I was just checking today and it is now happening to this post in Koalawalla Woods as well with false positives. Editing it and trying to fix it doesn't work. https://lemmy.world/post/19099195

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I recently just noticed that one of my posts, the one to a petition on Care2, had its display picture from the petition itself get deleted as it was coming up as 404. I have changed it to a direct link to the image on Dingo for now while I'm wondering why I wasn't even notified of the reason why it was removed.

Edit: Now it looks like it is 404 here as well.

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With the elections nearing and the Biden-Harris administration still being complicit in Genocide there is but one way for crocodile tear liberals to fix the issue: Start banning anyone who comments about the Biden administration being complicit in Genocide.

/Politics mod JordanLund who also mods /WorldNews decides Biden has nothing to do with the Genocide in Gaza

JordanLund banned users in the past for questioning israel's right to exist. JordanLund now takes it one step further and is now spreading misinformation about israel not running out of weapons without American support so Biden and Harris are "not complicit in Genocide":

I link him a guardian article proving he is lying (JordanLund has deleted my comment which just quoted a Guardian article debunking his lies):

Biden must force Israel to end the war

Recent reports in the Israeli press make clear that because of a global shortage of ammunition that started with the Ukraine war, Israel would not be able to sustain its bombardment of Gaza without the US resupplying the Israeli military.

JordanLund responds by calling TheGuardian misinformation, promptly bans me and says he supports the "rightful defense of israel".

He also piles on more lies and claims the only weapons being sent by Biden are Interceptor missiles which are "misappropriated by israel for the use in Genocide"?

Reuters Exclusive: US has sent Israel thousands of 2,000-pound bombs since Oct. 7

Between the war's start last October and recent days, the United States has transferred at least 14,000 of the MK-84 2,000-pound bombs

Lemmy.World has reached /Politics and /WorldNews communities which differ little from their Reddit counterpart.

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After being left on read by the mods this is the next step in my attempt in getting clarification on how my comment could be read as 'racist', the cited ban reason.

Context:

This comment: https://lemmy.world/comment/11028531 which was (posted exactly as it was):


readsettlers.org

CW for genocidal racism

"I can hardly believe that the South and North can live in peace unless we get rid of the Negroes. Certainly they cannot, if we don't get rid of the Negroes whom we have armed and disciplined and who have fought with us, I believe, to the amount of 150,000 men. I believe it would be better to export them all..." - Abraham Lincoln https://archive.org/details/autobiographyper0192butl page 903


This comment was removed as 'racist'. See the modlog https://lemmy.world/modlog?page=1&userId=199626

Attempts at getting clarification:

Seeing no official appeal process I messaged the first mod on the list that had activity in the last couple days. Here is the message I sent @[email protected] on 07 Jul:


Hi,

this is about my ban from Political Memes on lemmy.world . I don’t see an official appeal process nor the mod who banned me so I am messaging you rather randomly. Sorry if I oveelooked something.

I am not sure how my comment was racist when Pugjesus is the one dismissing black voices with a “lol stop being melodramatic”. Fairly certain there is a misunderstanding which I hope to rectify.

Thanks

mathemachristian


after receiving no response, this is the message I sent to the next mod with some activity on the mod list @[email protected] on 17 Jul :


Hi,

this is about my ban from [email protected]. I don’t see an official appeal process nor the mod who banned me which is why I see no alternative to DM’ing you directly. Sorry if I overlooked something. I also messaged Rooki over a week ago but never got a reply.

I am not sure how my comment can be seen as racist. I’m hoping to clarify what surely is just a misunderstaning.

Thanks


They at least promptly replied 2.5h later with:


I haven’t taking any mod actions on your account but I will ask around.


My "Appreciate it" was the last communication between me and anyone on the mod team.

Why I care

I am hoping to at least get an explanation on how my comment could be read as racist, because to me this seems like a willful misunderstanding at best (I am quoting Lincoln, those are not my words or views, as should be obvious from the CW I applied to it). Especially with no mod actions taken against the person replying to me linking readsettlers.org with a dismissal of the author, who has been very active in black liberation (though themself not black, that was a mistake in my first message), as "melodramatic".

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In my view as a long-time moderator, the purpose of moderation is conflict resolution and ensuring the sitewide rules are followed. As reported today by !vegan@lemmyworld, moderator Rooki's vision appears to be that their personal disagreement with someone else's position takes priority over the rules and is enough to remove comments in a community they don't moderate, remove its moderators for the comments, and effectively resort to hostile takeover by posting their own comment with an opposing view (archived here) and elevating it for visiblity.

The removed comments relate to vegan cat food. As seen in the modlog, Rooki removed a number of pretty balanced comments explaining that while there are problematic ways to feed cats vegan, if done properly, cats can live on vegan cat food. Though it is a controversial position even among vegans, there is scientific research supporting it, like this review from 2023 or the papers co-authored by professor Andrew Knight. These short videos could also work as a TL;DR of his knowledge on the matter. As noted on Wikipedia, some of the biggest animal advocacy organizations support the notion of vegan cat food, while others do not. Vegan pet food brands, including Ami, Evolution Diet, and Benevo have existed for years and are available throughout the world, clearly not prohibited by law in countries with laws against animal abuse.

To summarize, even if you don't agree with the position of vegan cat food being feasible, at the very least you have to acknowledge that the matter is not clear-cut. Moreover, there is no rule of lemmy.world that prohibits those types of conversations unless making a huge stretch to claim that it falls under violent content "promoting animal abuse" in the context of "excessive gore" and "dismemberment".

For the sake of the argument, even if we assume that the truth is fully on Rooki's side and discussions of vegan cat food is "being a troll and promoting killing pets", the sitewide rules would have to be updated to reflect this view, and create a dangerous precedent, enabling banning for making positive comments about junk food (killing yourself), being parents who smoke (killing your kids), being religious "because it's not scientific" and so on. Even reddit wouldn't go that far, and there are plenty of conversations on vegan cat food on reddit.

Given Rooki's behavior and that it has already resulted in forcing the vegan community out of lemmy.world and with more likely to follow, I believe the only right course of action is to remove them as a moderator to help restore the community's trust in the platform and reduce the likelihood of similar events in the future.

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On the web, left of my name, my avatar is a black box, but on my profile page I can clearly see it.

https://lemmy.world/u/Magister

Why? I'm pretty sure it was working months ago.

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submitted 3 weeks ago* (last edited 3 weeks ago) by [email protected] to c/[email protected]
 
 

I will log in, refresh the browser on a different page, and suddenly I'm logged out. This started happening maybe a week ago or so. Any known issues there?

Browser: Firefox on Android

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In case people might get the wrong idea, I only post pics/clips of female martial artists who who have given me their permission. I do not steal content from Instagram.

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