this post was submitted on 30 Jul 2024
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During a recent episode of The Verge’s Decoder podcast, Logitech CEO Hanneke Faber shed some possible insight into the company’s view on one of its most important products. Saying that “the mouse built this house,” Faber shares the planning behind a Forever Mouse, a premium product that the company hopes will be the last you ever have to buy. There’s also a discussion about a subscription-based service and a deeper focus on AI.

For now, details on a Forever Mouse are thin, but you better believe there will be a catch. The Instant Pot was a product so good that customers rarely needed to buy another one. The company went bankrupt.

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[–] [email protected] 40 points 4 months ago

Another proof ceo's that most of those cunts in charge either got there by winning the birth lottery or bullshitted their way up and are complete clueless idiots. Any sane person with an idea of what they are doing knows its all bullshit.

[–] [email protected] 14 points 4 months ago

looks down at right hand resting on a Logitech M570 I've made several repairs on

I can see their strategy. Keep using microswitches rated for 1,200 clicks and you might need a subscription to these things if you don't know your way around a soldering iron.

[–] [email protected] 17 points 4 months ago (5 children)

This reminds me: I got a Logitech mouse as a gift a while back, and to get it functioning I needed to install a settings app for it for some reason. Today, I find in my Task Manager that they somehow installed an AI assistant platform thing using that settings app. I'm currently in the market for a new mouse lol.

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[–] [email protected] 1 points 4 months ago
[–] [email protected] 2 points 4 months ago

Guess I'm either stocking up a couple extra 502 mice now, or I need to find a new mouse. I'm not looking forward to trying to find a new mouse, the 502 is perfect in my hand.

[–] [email protected] 25 points 4 months ago

Bite my shiny metal PS/2 adapter

[–] [email protected] 22 points 4 months ago
[–] [email protected] 4 points 4 months ago

Magnesium mouse

OR

Forever subscription

Hard to decide here, fellas. Idk.

[–] [email protected] 79 points 4 months ago (3 children)

And now I no longer wish to buy Logitech products...

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[–] [email protected] 17 points 4 months ago (6 children)

Since we’re pretty much all in agreement that Logitech has enshittified with the Great Ones like Ubisoft, Hewlett Packard, and more, let’s talk about our last great products they made that we will no longer recommend! 😃

These are all my products that I love, and have been extremely high quality. All of them work just fine to this day!

  • Logitech G502 Proteus Spectrum mice (I own two, bought in 2018 I believe and still using)
  • Logitech C920 1080p 30 FPS webcam
  • Logitech G613 Lightspeed Wireless keyboard (great keyboard I use for work, hate that the keys are painted and will eventually wear away)
  • Logitech G603 Wireless Mouse (for work, works fantastic!)
  • Logitech Litra Beam LED lights (I own two)

Oh Logitech. Why can’t you just make products we can own instead of following the greedy “As a Service”? Ah well! Bound to happen one day (Steam, please please don’t ever become public).

[–] [email protected] 9 points 4 months ago (5 children)

I have a Logitech G710+. After years (like 8) of use, the keycaps were starting to crack with age. I reached out to Logitech and they sent me all new keycaps, free of charge, despite being several times past the warranty period.

Truly amazing customer service.

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[–] [email protected] 4 points 4 months ago (7 children)

I bought half a dozen G502's when I found out they were changing them many years ago, and I've only opened 1 of them. Pretty sure I'm good for life at this point.

I like the M705 for my work PC. Wireless and the batteries literally last for years. They do eventually die to the 'double click of death' so no points for longevity of hardware.

Also have a G13 that I like. Never found a better gaming half-keyboard but they stopped making them a long time ago.

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[–] [email protected] 4 points 4 months ago (1 children)

I use their webcams and I'm not very impressed with the results. They haven't updated the technology in a decade or more.

[–] [email protected] 3 points 4 months ago (2 children)

That's a fair point. It's interesting because this month I was considering upgrading my webcam to a 1080p 60fps one and certainly was going to consider them. I probably would have lightly researched a new Logi webcam and then bought it considering their track record and how wonderful my products have been.

I want to give companies my money in exchange for good products, but it's weird! My morals won't let me for some reason. It's like I don't agree with Logitech or something! Oh well! I'll keep my money in my pocket and save it for a better product that doesn't treat their customers like cattle.

[–] [email protected] 2 points 4 months ago (1 children)

It's such a pain to find things. Would be nice to just have a list of products that work decently without subscriptions or printer ink economy bullshit.

[–] [email protected] 3 points 4 months ago

When enough people are burned, that list will arise spontaneously. I'm sure there are some that are out there, but they probably are not well-known yet.

For example in the privacy community, Privacy Guides is one of the golden sources. I expect we'll see something soon for products that avoid enshittification.

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[–] [email protected] 6 points 4 months ago (1 children)

The aggressive enshittification of everything is why I've started downloading games from gog instead of steam.

Its why i have a jellyfin server.

Now its why ill have to find a new favorite mouse to use and have multiple backups of (once my g502 wireless and the backup finally die)

[–] [email protected] 4 points 4 months ago

Hello fellow GOG fan! I own 620 games on GOG, and I license 214 games on Steam. Granted some of those Steam games do not have DRM, so consider that an estimate.

Man you sound almost exactly like me lol. A lot of angry persons who have been burned by companies are becoming like us. What sent me over the edge was when Ubisoft threatened to shutdown their legacy activation servers, which would have led to me losing the DLC I purchased for my physical Wii U copy of Splinter Cell Blacklist. They backpedaled after significant fan backlash, but now I’ve been radicalized. I avoid “as a service” to the best of my ability and am deliberately hostile to these corporations.

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[–] [email protected] 19 points 4 months ago

"This is a premium feature. To unlock the right-click menu, just enjoy this 30 second ad, or click to add to your monthly subscription."

[–] [email protected] 5 points 4 months ago (1 children)

Logitech's quality has been steadily dropping. Got fed up with thumb trackball buttons failing in less than 2 years. Logitech was my go to for most computer peripherals, but I just can't justify replacing all my family's trackballs every two years at $60 a pop.

Switched over to Elecom because they are one of the only brands selling wired thumb trackballs and so far they are great. It's unfortunate, my first Logitech trackball lasted at least 10 years. It never broke, just got lost in a move. Used to love their stuff but, the only thing left from the Logitech I bought my first trackball from is the name.

[–] [email protected] 2 points 4 months ago

Never heard of Elecom. Thank you for that.

[–] [email protected] 6 points 4 months ago

Not everything has to be a subscription.

Unless you’re a greedy CEO. Then everything should be a subscription!

[–] [email protected] 4 points 4 months ago* (last edited 4 months ago)

If I mistake your shit ideas as an Onion article, you should be fired. Who would pay monthly on a mouse?

[–] [email protected] 32 points 4 months ago* (last edited 4 months ago)

The answer to this is simple. Go private. Get a buyout and delist so you aren’t literally required to permanently and constantly grow your company bigger and sell more than you did last year for the rest of eternity in the name of the almighty shareholders.

Sell great hardware to people who need it, develop a loyal fan base, and treat them right, forever. I guarantee that the rate of valid, reasonable purchases of high-quality, durable new mice and keyboards is more than enough to sustain a very healthy company full of very talented employees forever, as long as they aren’t required to always make more money than ever before.

[–] [email protected] 1 points 4 months ago (1 children)

Insanity. I spend $5.00 or so on $eCommerceSite and am perfectly happy with the result.

I make that expenditure maybe every four or five years. I don't need a 'forever mouse,' they already last practically that long.

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[–] [email protected] 121 points 4 months ago (1 children)

Businesses could save a lot of money by just firing their CEOs

[–] [email protected] 42 points 4 months ago

If anyone's job could be replaced with ChatGPT, it's these chucklefucks.

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