this post was submitted on 02 Feb 2024
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Robocalls with AI voices to be regulated under Telephone Consumer Protection Act, the agency says. I'm pretty sure this puts us on the timeline where we eventually get incredible, futuristic tech, but computers and robots still sound mechanical and fake.

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[–] [email protected] 1 points 9 months ago
[–] [email protected] 59 points 9 months ago* (last edited 9 months ago) (2 children)

It seems like most people are missing "under existing law"

Nothing is changing. The FCC is simply putting to a vote clarifying that "yes, the prohibitions regarding automated calling apply to AI generated voices too."

[–] [email protected] 30 points 9 months ago (1 children)

I also read that as we ain't gonna do shit

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[–] [email protected] 8 points 9 months ago

didn't this happen a long time ago under Bill Clinton or something? what the fuck happened?

[–] [email protected] 9 points 9 months ago (1 children)

Scammers who are just recording their voice: "Oh ok we're good"

[–] [email protected] 8 points 9 months ago (1 children)

The TCPA, a 1991 US law, bans the use of artificial or prerecorded voices in most non-emergency calls "without the prior express consent of the called party."

Prerecorded calls are not allowed too.

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[–] [email protected] 8 points 9 months ago (1 children)

But, my car insurance? Who's going to be telling me about the extended warranty?

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[–] [email protected] 29 points 9 months ago (1 children)

And how is this going to deter scammers?

[–] [email protected] 16 points 9 months ago
[–] [email protected] 6 points 9 months ago (2 children)

This has made me wonder.. have any other europeans ever had problems with these?

I don't recall ever having been called by a robot.

[–] [email protected] 7 points 9 months ago

One of the reasons might be that a) robo calls are illegal here, and b) if someone uses them, they are easy to hunt down.

I once got some robocalls, all of the same makeup telling me I had won a car and should call a premium number to claim it (Ha!). I just reported those numbers to the local equivalent of the FCC, and they took it down within days.

[–] [email protected] 5 points 9 months ago* (last edited 9 months ago)

We sometimes get weird scam-sms, but thats about it.
(We is my family, other people dont really talk about it with others that much)

[–] [email protected] 75 points 9 months ago (2 children)

just fucking declare robocalls illegal, jesus

[–] [email protected] 28 points 9 months ago

politicians use them for campaigning so unlikely, but yeah they should ban robo calls that haven't been pre-authorized (having the pharmacy or whatever call should still be legal)

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[–] [email protected] 36 points 9 months ago (3 children)

If they banned all robocalling, wouldn't that solve it? Can a prioritisation of quality of life over marketing include the phone space? Four US states ban billboards. With an ad blocker, the internet is usable. Nitpicking which tactics can be used in robocalls won't hardly solve the vicious spread of misinformation in this way.

[–] [email protected] -1 points 9 months ago (12 children)

Robocalling isn't inherently bad. Utilities and such institutions that have your membership (library, gym, health care etc) should be welcome to use robocalling to notify you of useful info like emergencies or changes to their schedules. It's just the political ads, scams, and sales that need to be made illegal and punishable.

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[–] [email protected] 25 points 9 months ago (1 children)

banned all robocalling

Oh, I didn’t realize this was literally Nazi Germany.

A slippery slope where the next thing you know, corporations aren’t people, they’re capping the unlimited anonymous campaign contributions, and ad-supported Neuralink requires informed consent.

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[–] [email protected] 12 points 9 months ago

I assume that banning all robocalls requires new legislation, whereas the regulation mentioned here didn't.

[–] [email protected] -2 points 9 months ago

Good thing Trump has those "crime free zones" in the works.

One of em definitely needs to be around PHONE CALLS.

[–] [email protected] 7 points 9 months ago

Wow this is interesting, I didn't know there were existing limits on using prerecorded and generic (non-impersonating) robot calls. Including from campaigns but they have certain special limits.

I wonder if the CRTC has similar rules in Canada.

[–] [email protected] 125 points 9 months ago (4 children)

How does this get enforced though? They don't even enforce their no call list or cut down on junk robo calls as it is.

[–] [email protected] 2 points 9 months ago

Exactly. Laws have no meaning if you don’t enforce them or enforce them selectively.

[–] [email protected] 68 points 9 months ago (4 children)

Don't undersell the FCC's rules around robocalling. No, we're still getting robocalls out the ass, but when it comes from US locations companies get their asses handed to them. The FCC is also the entity that's pushing the telcos to Make it possible to stop it from overseas sources. The new laws that went in place this year f***** up my twilio automation that was sending me SMS messages on server failures. All of a sudden I have a bunch of paperwork to fill out and a waiting list to be able to send an SMS via API.

If the FCC wasn't impeding robocalls as much as it is phones would be useless by now.

[–] [email protected] 14 points 9 months ago (2 children)
[–] [email protected] 1 points 9 months ago (1 children)

Lmao what on earth is that

[–] [email protected] 0 points 9 months ago

Not the worst thing someone has ever stuck on a photocopier.

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[–] [email protected] 2 points 9 months ago (4 children)

I also had the same setup and the same result from the A2P bullshit. Switched to email and DeltaChat instead and will be happy when I finish it lol.

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[–] [email protected] 6 points 9 months ago (1 children)

For the past 2 weeks I have been getting calls from a company claiming to register companies for voice search optimization. I've repeatedly told them to stop calling me, to which they respond that the calls won't relent until I sign up with their service. I've been threatened, mocked, and just straight hung up on, so now I enjoy just waisting as much of their time as possible. I filed a complaint last week, so I'm just logging all their calls to increase the inevitable fine (they're US based, all of the agents are clearly American).

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[–] [email protected] 7 points 9 months ago (5 children)

If the origin of the call is outside the US it's much harder to prosecute the illegal calls

[–] [email protected] 0 points 9 months ago* (last edited 9 months ago) (2 children)

But how stupid would you have to be to take a call from half way around the world and listen to their advice about the upcoming election? A phone call that claims to come from a local politician is a lot more believable if it comes from a local number.

[–] [email protected] 12 points 9 months ago

They spoof numbers. It almost always is a number from my state or the area code, very rarely do I get calls from out of state and they are all already labeled "spam risk/telemarketer" when they come in.

Also thank you for writing this comment, I was going to say ios had no way to block unknown numbers, but I searched to double check myself and they finally do have that option! It may have been around for quite awhile, I hadn't checked for a long while.

[–] [email protected] 6 points 9 months ago

They spoof local numbers

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[–] [email protected] 20 points 9 months ago (1 children)

Most robo calls are not illegal as long as you follow the rules the FTC laid down.

This would have ban AI generated voices, so regardless of the content of the robo call, if it used in AI voice it would be illegal.

[–] [email protected] 16 points 9 months ago (1 children)

I need a citation for this "most", because if I recall correctly, "most" people are getting the illegal kind of robo calls, not the legal kind.

[–] [email protected] 12 points 9 months ago (2 children)
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[–] [email protected] 3 points 9 months ago

This is the best summary I could come up with:


The Federal Communications Commission plans to vote on making the use of AI-generated voices in robocalls illegal.

A recent anti-voting robocall used an artificially generated version of President Joe Biden's voice.

An analysis by the company Pindrop concluded that the artificial Biden voice was created using a text-to-speech engine offered by ElevenLabs.

As the FCC noted yesterday, the TCPA "restricts the making of telemarketing calls and the use of automatic telephone dialing systems and artificial or prerecorded voice messages."

Rosenworcel said her proposed ruling will "recognize this emerging technology as illegal under existing law, giving our partners at State Attorneys General offices across the country new tools they can use to crack down on these scams and protect consumers.

"AI-generated voice cloning and images are already sowing confusion by tricking consumers into thinking scams and frauds are legitimate," Rosenworcel said.


The original article contains 406 words, the summary contains 140 words. Saved 66%. I'm a bot and I'm open source!

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