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Teen ODs and died after UnitedHealthcare ‘denies addiction treatment’: lawsuit
(www.independent.co.uk)
Another death their CEO is responsible for.
this post was submitted on 30 Apr 2025
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"‘You have not tried all lower levels of care available in your area. You can learn to control your behaviors and stay at home. You can learn coping skills in your home. Your family can support you as you get treatment.’”
100% I believe they sent this to family... If addictions were so easy to manage we wouldn't have all these addiction programs
One Luigi wasn't enough, i see.
Reminds me of a scene in Fight Club when Robert Paulson accidentally becomes a martyr. The crew partially took his death as, "we are all Robert Paulson," we are all this martyr.
There is a nation of Luigis, and it's everyone. Everyone just has to stop waiting to die. It need not be violent or deadly, either. One way would be merely: Everyone just has to stop. Doing everything. At the same time.
Probably a good time would be around when the supply chains completely collapse in 10 or so days from now.
People need to get off the consumer bandwagon in order for this to happen.
Whenever we're on the brink of radical change, all it takes is a new hollywood movie to come out to distract everyone.
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I assume the DOJ will pursue the death penalty for the claims adjuster.
Don't kill people with guns. Kill people with paperwork. Most effective serial murder in the world. We know their motives, MO, and exactly where they live, but nobody will prosecute them.
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No, the judge just gets another Caribbean vacation.
I wonder if they’ve appointed a new CEO yet.
They appointed a new one (a Tim Noel) back in late January.
I don't know how you can work for these companies and sleep at night, especially at the executive levels. Utter psychopathy.
Literally nobody in their social circles holds them accountable for what they're a part of.
It's like ignoring your friends are part of the Nazi Regime because they're "just doing it for the money."
Last I heard UnitedHealthcare was denying claims with an AI -- https://arstechnica.com/health/2023/11/ai-with-90-error-rate-forces-elderly-out-of-rehab-nursing-homes-suit-claims/
Abstraction. They don't even see individual numbers of denied claims, they see a percentage, a percentage of chance and other KPI. For they, there's no people being affected by the denials, only indicators.
They behave like warlords.
I was listening to the Acquired episode on Epic and they touch on the severe cost overruns in our healthcare system. They make a point to share that hospitals aren't the ones making a killing. It's insurance companies.
They make a compelling argument that if you add up the total that you pay to insurance, taking into account what your employer pays, there's no way you get that much value out of your health insurance annually.
That's kind of interesting because I used to work in health insurance (mental health specifically, so it has its own quirks), and it felt like things were always in financially dicey territory. It must be different in medical.
Oh man, epic is such complicated garbage that even with a company brought in to set it up, the center I worked at during the rollout was a fucking mess. I left 14-18 months after initial deployment and they were still ironing bugs out, and I heard they rolled back within a year or so of leaving. Also, it's almost hilarious how often I hear nurses bitching about using epic just when I have to go in for anything, and none of them are related to the place I worked.
I respectfully disagree after you try other EHRs like Cerner lol
I also haven't heard complaints about Epic with bugs at least in my org. They are pretty user friendly especially when we have some staff that can barely type. The only complaint was documentation. Nursing documentation was tedious with like over 250 options for "adult assessment" but they've slimed it down to like 50 earlier this year for my healthcare system. Lastly, I think things work better the more money hospitals put in the EHR. I was per diem for another healthcare system. It was pretty cool how many other features they had than ours.
Must just be one of those "yeah my product is awful but have you seen the other guy?" sort of situations. I never had to use the EMR directly outside of troubleshooting, but both epic and the previous EMR were pretty garbage so I don't really have a good baseline to go off of.
The Acquired episode made it clear that the customer isn't the people who use the software. Their customer is the CEO and the CIOs of hospital systems.
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yeah my product is awful but have you seen the other guy
Yeah, it's this. I worked at Epic somewhat recently, and I've since worked with former Cerner/Oracle folks too. To Epic's credit, they've never been acquired, and are better for it.
There's a lot of vocational awe across the board, people genuinely trying their best to make the product good. But healthcare is inherently complicated, because people are complicated. Each individual health system needs it customized to their specific needs, and over time this can get hairy to support. Add on to that that regulations and guidelines literally change every year, and it can become really hard to make headway on more meaningful changes when you're just trying to stay compliant.
This leads to burnout on the software support side, Epic churns through new hires like crazy - average tenure has been way down since COVID-19 (you can Google their response to that), so it's a revolving door of 21-25 year olds keeping that ship afloat.
Also, yes, insurance companies are the ones making the big money, by a mile.
It's a metaphorical gun to the head. It's not designed to help. The purpose of the system is what it does.
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You answer your own question.
I don't know man, I ended a friendship with someone when I realised they couldn't figure out that the insurance company they worked for was abusive to them and everyone else. I realised we lived in completely different realities and it was affecting my mood too. It's also what made me realise that marketing should be borderline illegal. These companies are so utterly toxic to their own employees I don't know why there haven't been more Luigis from the inside. Ironically, I think it was UC too!! She and her colleagues had to reapply for their jobs 3x+ in one year.
Healthcare is the number one reason I won't return. It is also the reason America will continue to crumble. If you nationalise healthcare, you have to regulate business to not burden the healthcare system and this affects all sectors. America loves bombing brown people more than it loves it's own children. Despicable.
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One of them is taking a dirt nap
Only one, though.
So far..
Record profits help
Sorry, we can only afford another layoff.
I wonder that a lot
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Another manslaughter for a US health insurance scheme's tally.
Always remember: it's only terrorism if poor people do it.