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A collection of some classic Lemmy memes for your enjoyment
My local grocery store self checkout after every single item:
Unexpected item in bagging area.
If they're going to treat me like I'm stealing the groceries I'm paying for, making the process slow and inefficient, then I'm just going to go to the regular checkout and not deal with it.
Self checkout (at least in my experience) is now just become "regular checkout" with extra steps.
Each time I scan an item it refuses to scan, so I need to wait for an associate to approach me.
This is user error.
Should be MAX like 5% of items give you an issue. That’s mostly just due to age approval for some items.
OK Boomer.
Do you get the stuff off the shelf for yourself though, or give a list to the stock boy like when you were growing up?
I just click a few buttons and my groceries appear at my door in a few hours. It's like magic!
Look at these plebs pumping their own gas
I mean... That is effectively what Instacart and Uber are.
I like the scan and go in the Sam’s club app. Scan the items with your phone, and if the QR code receipt is visible when you walk through the gate thing they usually wave you on without a person checking.
If I look at this topic the American skewedness is so obvious.
In Belgium the only thing you get by going the old fashioned way is they scan your shit and push it off at the end or you need to rush to put it in your cart. Same in The Netherlands. There are no baggers.
So yeah, let me just scan my items, put them in my bags like I want them, scan the thing at the self checkout, put scanner in tray, pay, walk out.
Every so often you get a bag check and if less people cheated on their scanning there would be less of that (is what they hope you think)
I don't know how the self-checkout is constructed in Belgium, but in the US (at least, the stores I go to), the self-checkout is a small kiosk with a small weight-sensitive platform where you bag your groceries. You're supposed to scan each item and then place it in the bag so the scale can register it, and then scan and bag the next item, and so on. The problems are that:
Honestly I prefer bagging my own groceries, and if the problems with self-checkout were fixed, I'd be happy to only do self-checkout. But the way it is now, it's annoying to use.
In my supermarket they don't have the scale under your bag and no camera, and the plagform is just big enough for a weeks groceries, so it works a lot better
Yeah most self checkout at grocery stores is hot garbage for all the reasons you mentioned and more.
My favorite self check out experience is at Uniqlo. You walk up to what is effectively a plastic bucket with an iPad attached. Toss your shit in the bucket it shows you what it thinks you put in there and you click ok and tap you CC. It takes like 30s.
Grocery stores are just cheap and won't put the 5 cent RFID tag on things.
The only time it's ever useful for me is when I have to come in and grab 2-3 things fast.
I hate that it basically kills cashier jobs and I hate having to do a weekly grocery on them because of how shitty the systems are... It's to the point where I'll avoid places where there's no cashier the day I do my grocery or do it online and pick it up or get it delivered.
I think Amazon tried that here and shut it down
This only works in a respectful society that isn't exploited
So one in which Amazon doesn't exist!
Then just wait in line.
My grocery store recently got rid of their self checkout machines, and I'm actually upset by it. It went from having 6 self checkout lines plus the cashiers to only the cashiers, and now it takes like three times longer to buy my shit.
Also I'm team self check out because I dont want to talk to people
The grocery store here got rid of 2 out of 5 cashier lines to introduce self-checkout stations. They were in full operation for two months or so. Since then they've been mostly closed for whatever reason. Now half of the self-checkouts are back open, but they hung up a sign that you're only supposed to use them, if you have 10 items or less. Who goes to a grocery store to buy only 10 items? Yeah, I really don't know what they're doing. Were they experiencing a massive spike in theft or why did they introduce these self-checkouts only to then nerf them out of usefulness?
The dollar store near me recently did the same. Almost.
The self checkout machine is still physically there. Presumably all the internals are as well. It's just turned off and now, as you said, it takes three times longer to buy things.
If you don't trust me to the point where you're going to point 2 security cameras at me while I checkout, and this is your idea of "more efficient", then I can grocery shop somewhere else.
8 hous at $15 an hour is $120
Two security cameras. At most $2000
Assuming the register is basically the same price
Do you want to pay a person to stand and scan groceries for 2 weeks for $1200?
Or do you want to spend $1200 on cameras that will last years?
30k+ a year vs. $1200 once
People could steal 29k worth of stuff, and the company would still makes the same profit.
The cameras are basically security theater anyways. No one is ever going to watch the footage unless needed.
The efficiency is definitely there
Cameras are there to lower insurance premiums. That's why for years and years every security camera video looked like it was filmed on a potato because there was no incentive to upgrade. The rise of phone cameras has caused the price of 4k cameras to plummet though so they are getting better.
At my usual supermarket, you can take a scanner thingy and scan your items as you put them in your cart. Once you're at the lane, you put back the scanner in place, pay for your stuff, and it's done.