this post was submitted on 09 Apr 2025
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No Stupid Questions

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For example I'll send an e-mail with 3 questions and will only get an answer to one of the questions. It's worse when there are 2 yes/no questions with a question that is obviously not a yes/no question. Then I get a response of

Yes

back in the e-mail. So which question are they answering?

Mainly I'm asking all of you why do people insist on only answering 1 question out of an e-mail where there are multiple? Do people just not read? Are people that lazy? What is going on?

Edit at this point I’ve got the answers . Some are too lazy to actually read. Some admit they get focused on one item and forget to go back. I understand the second group. The first group yeah no excuse there.

Continuing edit: there are comments where people have tried the bullet points and they say it still doesn’t help. I might put the needed questions in red.

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[–] Darkassassin07@lemmy.ca 5 points 1 month ago* (last edited 1 month ago)
  • a single answer fits all the questions asked
  • answering one question will make the others irrelevant.
  • didn't realize there are multiple questions (usually down to formatting, or skimming a block of text)
  • the person's just in a hurry, at least answering one is better than ignoring entirely
[–] phdepressed@sh.itjust.works 3 points 1 month ago

A lot of it is laziness but on the other hand my boss will often cc me on irrelevant emails, rather infamously sometimes forward an entire 20 responses email chain and tell you to read it, and send 8 paragraphs of questions with only one related to me. Frankly, it is overwhelming and a waste of time. I've started not responding and my productivity and mental health have improved.

Emails and texts need to be succinct. The higher up the chain you go the more true this is. The higher up the chain the more emails you get think 200+. If someone writes a paragraph you're skimming for relevance generally.

Tldr; professional communication does not need length. Justify your questions separately from actual bulleted or numbered questions.

[–] xePBMg9@lemmynsfw.com 1 points 1 month ago

The reader might think that your questions are overlaping, making adressing every question redundant. You might want clarity. The reader thinks you can figure it out based on their one answer. They don't want to spend the time to confirm that which you already have the tools to get to yourself.

[–] tiredofsametab@fedia.io 3 points 1 month ago

Use bullet points as it helps. A lot of people suck at reading and a lot aren't great at writing. Some peoples' styles are also just not very compatible.

I had a trouble with this a lot when I was younger and got told:

  • short sentences
  • bullet points
  • if all else fails multiple emails with a single question because apparently I have all the time in the world.
[–] partial_accumen@lemmy.world 10 points 1 month ago* (last edited 1 month ago)

In email, I always make my questions the last thing right before my signature as a call to action. I think many people skip reading the entire email, but may read the line above the signature if they see a question mark. You always want the last thing they read to be the idea they have to act on THIS part.

  • Phrase your questions unambiguously
  • Bonus points for phrasing them with a binary response: "Do you want A or B?" or "Do you approve that we can move forward with the plan as stated here?"
  • Only ask the questions you REALLY need an answer to. Every next question risks losing a answer you really need.
  • Make self liquidating statements instead of questions "If you want a different path let me know. Unless I from you by the next Tuesday, I'm moving forward with what I described in this email"

If you write open ended or ambiguous questions you risk your audience having to take time to think about a response and they get distracted. Risky questions in this area are: "So what do you want to do here?" or "What do you think?"

[–] MelodiousFunk@slrpnk.net 17 points 1 month ago

Step 1. Stop emailing my boss.

Step 2. Recognize that if you're thorough and verbose, people's eyes will glaze over and they won't actually read what you send. Conversely, if you're concise and direct, people will complain that you're aloof and not sharing information.

Step 3. Resign yourself to things only getting worse as you get older.

[–] Rhaedas@fedia.io 2 points 1 month ago (1 children)

It's funny that some replies are saying your post itself is too wordy or long. People just can't focus on anything anymore. As for the suggestion of bullet points, I've had people reply a single answer to an email that just had three short bullet points. So no, it's not always because the questions are buried in text, it's because people react to the first thing they see and don't finish reading.

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[–] JovialSodium@lemmy.sdf.org 6 points 1 month ago

Conciseness and directness help.

As an example, there was someone I worked with that tended to ask around a question.

"What do you know about x? What do you know about y? What do you know about z?"

Instead of "How do I get from x to z?"

I think they just want to understand the underlying process. And I can understand that. But I wasn't their mentor and it was at times frustrating.

Not suggesting OP is doing this. Just a general thought I had in regards to the question.

[–] hogmomma@lemmy.world 2 points 1 month ago

I number my questions. Helps for visual organization.

[–] superkret@feddit.org 21 points 1 month ago* (last edited 1 month ago) (1 children)

Cause frankly, your email is the 235th most important thing on my desk today.

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[–] SpaceNoodle@lemmy.world 3 points 1 month ago

LOL, literally happened to me this morning, except my tormentor said "nope."

I'll harass him about it next week

[–] Crazyslinkz@lemmy.world 5 points 1 month ago (2 children)

Learn to ask better questions. Understand that you may only get one answer and ask the best most important question in a clear and concise way.

May I ask, regarding your typing are your questions buried in text?

If the questions are buried in text similar to your last paragraph, your not getting all those questions answered.

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[–] Kit@lemmy.blahaj.zone 10 points 1 month ago

Sounds like your emails are too long. Trim it to the minimum amount of words to get your point across and be professional, and put all questions in a numbered list.

[–] thesohoriots@lemmy.world 7 points 1 month ago (1 children)

People can’t be bothered to read or do shit because their comprehension is trash. This happens constantly. I taught college courses for years and it was pulling fucking teeth to get people to answer essay prompts. For example:

In One Hundred Years of Solitude we see generational cycles of behavior blah blah blah, which characters fit this pattern, which characters do not, and why?

95% of answers: only characters that fit the pattern. They read the first few words and ignored everything else, and then have the audacity to complain that I said they only answered half the question.

[–] WoodScientist@sh.itjust.works 5 points 1 month ago

In One Hundred Years of Solitude we see generational cycles of behavior blah blah blah, which characters fit this pattern, which characters do not, and why?

Proceeds to write an essay about Goku.

[–] givesomefucks@lemmy.world 52 points 1 month ago (7 children)

You can get mad at everyone else or you can start playing to the lowest common denominator.

  1. Question 1

  2. Question 2

  3. Question 3

[–] WhyJiffie@sh.itjust.works 2 points 1 month ago

jokes on you, they still wont respond them, or even mark which one they responded to. you have to send 3 different messages even if emails

[–] oce@jlai.lu 2 points 1 month ago

Agreed, especially if you're writing to someone who's not completely fluent in the language. Also use short sentences and common vocabulary.

[–] qisope@lemmy.world 3 points 1 month ago

this is the way. if you really want the highest chance of all questions being answered, number them.

[–] harsh3466@lemmy.ml 45 points 1 month ago (3 children)

I'll do this and they STILL only answer the first question

[–] macarthur_park@lemmy.world 14 points 1 month ago

“Thank you for your answer to my first question. Could you please also address questions 2 and 3?”

At least by numbering the questions you make it easier to re-ask them.

[–] foggy@lemmy.world 13 points 1 month ago (2 children)

Send separate emails. Schedule them 15 minutes apart.

[–] FeelzGoodMan420@eviltoast.org 20 points 1 month ago* (last edited 1 month ago) (1 children)

No. This is not the way and will get you even less answers.

[–] adespoton@lemmy.ca 14 points 1 month ago (1 children)

This gets you “oh, I never got that email. It probably got blocked by the spam filter.”

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[–] gatohaus@eviltoast.org 35 points 1 month ago (4 children)

Few people can focus enough to read.

I work in a technical field. In the past few years I’ve learned that interacting by email usually requires one-line sentences or bullet points, with any questions being numbered. No fluff, no secondary thoughts or possibilities. Keep it as minimal as possible.

It still fails to elicit a coherent response about half the time, but it’s the best I’ve found so far.

It didn’t use to be like this. But what’s to blame; screen addiction, microplastics, covid, increased stress, … ?

[–] The_Picard_Maneuver@lemmy.world 16 points 1 month ago* (last edited 1 month ago) (5 children)

Schools (both K-12 and university) keep loosening their expectations of students, and now we have kids starting college with 6th grade reading levels.

School administrators don't want their graduation stats to look bad, and universities don't want to lose $$ by flunking students out, so there's a massive conflict of interest that is ultimately resulting in a disservice to students and society at large.

The other day, I saw this 8th grade graduation exam from a county in Kentucky in 1912, and it drives home how much things have changed:

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[–] Onomatopoeia@lemmy.cafe 6 points 1 month ago

I don't disagree it's a focus thing for many people. I'm often stunned at the lack of comprehension or attention to detail using any medium, even in person (also technical field).

Like look, I just said to do what you're asking would require 250 firewall rules...why are you now talking as if firewall rules aren't required? I even went through the simplest math out loud during this meeting, so everyone would understand how I came up with that number and didn't just pull it out of my ass.

People pay attention to what they want to pay attention to (or as my grandfather would say - people hear what they want to hear). If those questions aren't a high priority for their own work, they simply don't see them.

For OP: email is a terrible medium for such things, unless there's been a conversation about it, and this is part of moving a project forward. Anything out of left field isn't important to your audience, and... people dislike comitting to anything in email. As you work with people up the food chain, you'll find less and less happens via verifiable comms like email (which is archived).

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[–] ExtantHuman@lemm.ee 6 points 1 month ago

Put the questions in bullet points so they're easily visible. If it's part of a paragraph, it's getting lost.

Yeah this drives me crazy. It's to the point where I have to drip feed my questions one after the other sometimes. (╯°□°)╯︵ ┻━┻

[–] liverbe@lemmy.world 9 points 1 month ago (1 children)

My rule is more than 2 questions and it's a phone call.

[–] ExtantHuman@lemm.ee 14 points 1 month ago (2 children)

If it's more than 2 questions, I want it all in writing

[–] Onomatopoeia@lemmy.cafe 5 points 1 month ago

That's why you have the phone call, to discuss it, and in closing state you'll send an email.

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[–] xmunk@sh.itjust.works 132 points 1 month ago (13 children)

Considering your wording in the last paragraph, I'm going to guess that your writing style is frequently overwhelming. Making sure that questions are clearly isolated (I'd suggest using numeric lists or bullet points) makes it clear what response you're expecting.

Additionally, if you're asking several difficult questions, it's likely that people will lose the thread partway through.

[–] watson387@sopuli.xyz 59 points 1 month ago (5 children)

This. It's pretty common in my industry for people to either copy and paste your bullets into their reply and put their responses directly after each or edit your original email in the chain with the answers in red below the bullets.

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[–] db2@lemmy.world 241 points 1 month ago (1 children)
[–] Rivalarrival@lemmy.today 76 points 1 month ago (1 children)

Take your upvote and choke on it, prick.

/s

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