this post was submitted on 03 Mar 2024
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Friends don't let their friends buy HP.

(page 2) 41 comments
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[–] [email protected] 2 points 6 months ago (1 children)

We have around 250 HP Laserjet 1320 printers in our company and while they are generally quite reliable, their age is slowly taking the toll. Each one prints 50-200 pages a week and their guts are becoming a bit loose. So number of paper jams, mispicking, and other breakings increases every month... In near future we'll be probably forced to replace them, but with what?

These were pretty cheap printers back then, aftermarket toners are dirt cheap and it is still possible to buy parts for self repairing online. Bosses won't allow the replacement to be some fancy expensive printers or cheap ones that turn to shit in months. These HPs are running for maybe ~10 years? What is the brand/model I should check nowadays? Bearing in mind we'll have to run hundreds of those? I'll appreciate any input you might have.

PS: located in EU

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[–] [email protected] 34 points 6 months ago (2 children)

I think it's time for an open source 2d printer project, we have open source 3d printers and the technology is much more complex than 2d. Time to put HP to sleep

[–] [email protected] 10 points 6 months ago (9 children)

I would argue that 2D printing is a lot more complicated than 3D, and it's not even close

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[–] [email protected] 4 points 6 months ago (3 children)

Patents are prohibiting anyone from developing something like that.

[–] [email protected] 7 points 6 months ago (2 children)

When do the patents expire? Seems like 2D printers are relatively old technology by this point.

[–] [email protected] 5 points 6 months ago

fax machines are the predecessor to 2d printers i guess

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[–] [email protected] 15 points 6 months ago (1 children)

There are relatively recent refurbished Brother laser printers on NewEgg for under $200.

You can get a used older model on eBay for under $200.

And the chances that used older model will work just fine for you for years to come is high.

My Brother is between 15 and 20 years old, only on its second toner cartridge, and still working like a charm.

There are a lot of options to do color printing for cheap if you only need it very occasionally like most people. The local public library may even offer free color printing.

[–] [email protected] 6 points 6 months ago (1 children)

Man, I thought for a moment you were saying you had a teenage sibling that had was on his second cartridge.

[–] [email protected] 1 points 6 months ago
[–] [email protected] 2 points 6 months ago (1 children)

I got a Pantum laser printer and it's free of all the rent-a-printer crap that the big ones are pulling now. It was easy to set up with my Linux system too.

[–] [email protected] 1 points 6 months ago

UFLPA Entity List - https://www.dhs.gov/uflpa-entity-list

they were placed on it last year. specifically, this section:

A list of entities working with the government of Xinjiang to recruit, transport, transfer, harbor or receive forced labor or Uyghurs, Kazakhs, Kyrgyz, or members of other persecuted groups out of Xinjiang

[–] [email protected] 21 points 6 months ago* (last edited 6 months ago)

I have a brother laser printer that I love. I just fill up a tub with generic toner and it keeps printing for almost a decade now. I'm old and like to print things. I think it's much easier to read on paper and I'm happier to print out a 150 page book than read it on a Kindle lol. I've also broken multiple ereaders commuting on trains but still have all the papers I saved in binders I printed and really enjoyed reading and will last nearly forever.

[–] [email protected] 52 points 6 months ago (6 children)

HP is so desperate for money that this is what they need to do to survive.

What does HP (hardware) actually do these days? Where do they compete (and I mean compete, not have products in)?

They ruined Compaq.

They killed their golden goose printing business with bullshit like this.

They killed their server hardware business with bullshit like locking software, drivers and firmware behind support contracts.

As somebody who always bought HP and advocated for their hardware (many years ago), I would never buy anything they make today.

[–] [email protected] 3 points 6 months ago* (last edited 6 months ago)

Thought they could be Apple without atleast the reasonable build quality

[–] [email protected] 28 points 6 months ago (3 children)

The day HP locked all firmware and driver downloads behind active contracts was the day I stopped buying it.

I can go on Dell's website and download drivers for a server I bought in 2004. For free. By just putting the service tag in.

Don't even get me started on HP's partsurfer or warranty websites. It's a mire of hundreds of subdomains, none of which are actually managed properly.

It's no wonder they're swirling the drain. They are blatantly anti-consumer and anti-corporation.

[–] [email protected] 10 points 6 months ago (2 children)

Wait. What? Is this real? Firmware and drivers behind a pay wall? Are they insane?

[–] [email protected] 13 points 6 months ago

Zero day patch? Fuck you, pay me. Firmware update for your SAN controller? Fuck you, pay me. Doesn't matter, it's all profit.

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[–] [email protected] 1 points 6 months ago

Weren't they from the start, more or less?

[–] [email protected] 4 points 6 months ago

Has always been meme

[–] [email protected] 84 points 6 months ago (6 children)

The subscription, like HP’s recent ad campaign promoting its printers as “made to be less hated,” trades on the idea that printers are frustrating commodities. The company’s configurator page mentions bonuses like “continuous printer coverage” and “next-business-day printer replacement,”

Our printers are unreliable pieces of absolute shit guys. But if you do the subscription we'll replace your shitty broken rental printer next day. Never worry that you can't print when you need to print. Mindblowing.

Just make reliable printers that work, dumbasses.

[–] [email protected] 3 points 6 months ago

Just 6 months ago replaced my 1996 IBM Laser printer.

And it probably still works, keeps saying "paper jam" though I've cleaned it out. Probably a bad sensor/switch. I'll fix it some time.

[–] [email protected] 20 points 6 months ago (1 children)

Just make reliable printers that work, dumbasses.

Again, you mean. My LJ4 was sold at 20 years old, more due to toner scarcity than any real problem.

[–] [email protected] 5 points 6 months ago

Nailed it. I currently have an HP Laserjet 2100 for home printing and it is around 20 years old and going strong. Now you’ve made me think I should maybe order some toner ahead…

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[–] [email protected] 10 points 6 months ago (7 children)

I can see it being an option for some people. If you print low volume but regularly every month. And you need a printer that always just works. The problem is the monthly limits! The base package is 20 pages per month, just printing out a pdf manual or something would eat that up in a minute. I would want unused prints to be added to next month.

Otherwise it is very similar to how it works for businesses having larger office printers.

[–] [email protected] 2 points 6 months ago* (last edited 6 months ago)

A laser printer always just works.

My 1996 laser just got replaced 6 months ago. I replaced the toner once or twice... Because I'm a low volume printer.

Low volume is probably also just B/W. But even a color laser isn't that much. Canon has a line of office color that aren't awfully expensive, and not large.

Why would I pay for a lease that over it's contract term is as much as a Canon color laser that will:

  1. Run longer on it's starter toners

  2. Never clog

  3. Probably run for 10 years or more

[–] [email protected] 1 points 6 months ago* (last edited 6 months ago)

If you are over the initial pages, then it is $1 per 10-15 pages. Which is much cheaper than the original $6.99 for first 20 pages. $1 per 15 pages probably costs the same if you own HP printer and buy HP ink.

[–] [email protected] 2 points 6 months ago

I don't know what are you talking about. I have a Canon printer is being 10 years since I bought it and its working like new. This is the reason why HP can get away with this idiotic move.

[–] [email protected] 11 points 6 months ago

Those who see this as an option are not well. They are neglected by the tech literates who could help them do better and the people who understand the value of ownership that could help them be better.

[–] [email protected] 13 points 6 months ago (2 children)

I know it's not necessarily an option for everyone, but the printer at the library always works and costs way less or is free.

[–] [email protected] 1 points 6 months ago (1 children)
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[–] [email protected] 26 points 6 months ago (1 children)

Yea I definitely fall into the 20 pages or less a month category. Hell I probably fall into the 20 pages or less a year category. But I'd never add a subscription for something I can just buy out.

[–] [email protected] 17 points 6 months ago

It's not just a subscription, it's a two year contract with a large early cancellation fee.

[–] [email protected] 34 points 6 months ago (3 children)

And it's still more expensive than a brother printer after a year and a half, and one of those will last decades.

[–] [email protected] 2 points 6 months ago* (last edited 6 months ago)

I spent way longer than I ever hoped to primarily selling printers. This is the answer. I'd wager a solid 80% of people would be better off buying a cheap brother laser and just going to walgreens/office depot/where ever the 2 times a year they need to print in color

[–] [email protected] 10 points 6 months ago (2 children)

I'm 2.5y into testing that claim, with a MFC-J6930DW. So far, no issues at all.

[–] [email protected] 2 points 6 months ago

I have a brother color laser, only had to change toner. My mom has a brother laser, haven't changed toner. These things run like trucks.

[–] [email protected] 5 points 6 months ago

I've deployed half a dozen in the last dozen years. All still going.

[–] [email protected] 21 points 6 months ago (1 children)
[–] [email protected] 1 points 6 months ago (1 children)
[–] [email protected] 4 points 6 months ago

Canon is better than HP for sure, but not as reliable, compatible, or unobtrusive as Brother. I bought a higher-end Canon photo printer that just would not work well outside of Windows, and my main drivers are Linux and Android. Brother has never failed me there.

[–] [email protected] 5 points 6 months ago

This is the best summary I could come up with:


The company debuted a subscription service today — just like CEO Enrique Lores said it would last month — called the HP All-In Plan.

So if you decide HP All-In isn’t for you after all, you’ll have to return the printer and go back to rubbing elbows with everyone else at FedEx whenever the need to print arises.

That way, if a firmware upgrade blue-screens your printer, at least you have some recourse that doesn’t involve driving to a store to buy a whole new one.

And receiving ink before you run out is great if you are, like me, the kind of person who ignores the “low ink” warning all the way until I’m fully out and am actually printing something critical, rather than coloring pages for your kid, for once.

But those are mostly functions of the fact that I don’t really print that often and rarely encounter the annoyances of printer ownership.

One is HP’s plan, which appeals to the frustration of user-hostile experiences like scanners that don’t work because you bought third-party ink and printers that become unusable without some serious effort because you moved overseas.


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