They deny it was the firmware update. But not that something else has happened
I’ve had issues with colour but not B&W
this post was submitted on 04 Mar 2025
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So… when there is some controversy over an article in Lemmy it gets the strike though? How did this evolve?
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Anyone have recommendations on thermal printers?
My client has a few dozen zebras. Reliable, but cost a little more up front. Some of theirs are 10+ years old, prints thousands of inventory labels a month off each one at each site.
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Foss printer when?
i came across this explanation of it, haven't verified it directly but he seems to make good content:
https://youtube.com/shorts/ZX8OaZZDlM8
he says theres identification each time you print using the yellow ink, and basically is a counterfeit currency countermeasure
id kill to have a foss print setup though
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My brother did what!?!?
I'm curious how this will go down in Australia. Seems like a pretty solid slam dunk refund, oh the product doesn't work as advertised anymore?
Cool, I've had this for 5 years and now I'd also like a full refund under Australian Consumer Law.
Motherfuckers.
(I don't actually own a printer)
I imagine they have some stupid note or sticker somewhere saying "to avoid damaging your printer only use genuine Brother replacement cartridges".
Then all they have to say is "we patched a bug where unverified 3rd party ink cartriges could erroneously be used and cause malfunction or damage to the product."
I found this help article where they say "Although not all non-genuine supplies may cause quality issues".
They said they recommend using theirs, but up until this they didn't say you couldn't.
Plus, it's been universally understood that you have been able to use third-party cartridges. I really think if you're persistent enough, you'd get a refund in Australia. Because else (in Victoria at least) you could take them to VCAT for like $70, which will cost them wayyy more in lawyer expenses than the price of a refund.
This is not legal advice, but I reckon a refund under Australian Consumer Law is extremely doable if they go down this path (for existing printers).
Yeah interesting find, and i agree plus you can always sic the ACCC onto them if they start being painful
As much as I love the brand, this was just obviously going to happen. It always happens, it's the eventual outcome. All that is needed is one middle manager wanting to get an extra bones to come up with some short sighted idea that will make a little extra money in the short run and possibly bankrupt the company in the long term.
See Boeing, see Intel, see....
The only way to not have this happen is to get open source hardware. The open source eco system is amazing already but we need more focus on that, hardware. CPU's, Computers, printers, phones, everything
What's worse is remaining "ethical" in the world of business they exist in is a flat out detractor. A financial hindrance of the utmost.
I'm only letting my latest Brother printer connect to my computer through the USB cable. No Internet connection at all.
Careful with that you though. I thought the same thing but someone pointed out in another thread that depending on your system, it may update the firmware over USB when you do system updates.
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Is this happening to toner for their laser printers too?
I really wish we had open source 2D printers like we have open source 3D printers. That could solve a lot of the problems I think as we could have an open spec to allow people to do whatever they want. My Prusa doesn't care what brand filament I want to use, just as long it can drive it, melt it, and lay it down the way I need. Also why is it my 3D printers are more reliable than my 2D printers most days?
Can't a 3D printer double as a 2D printer? It'd only have to print one "slice"; you'd replace the heated nozzle with some sort of writing stick, hey presto instant plotter!
"You were supposed to be the one"
"IT WAS SAID YOU WOULD DESTROY THE COMPETITION, NOT JOIN THEM"
Any brands left? 🤔😅
FedEx if you only need to print once in a blue moon...
Or the library or office supply store.