this post was submitted on 21 Feb 2024
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Hi there, I've had a broken phone lying around for ages, only kept it as I know there are some pictures and files I wish I could gain access to again. I've tried a variety of methods gaining access to the files, but it doesn't seem possible as I cannot actually use the screen to "allow usb transfer" etc.. Is there any methods I might have missed or something that could help me retrieve these files?

It's an Huawei Mate 10 Pro.

Any tips, tricks and recommendations are appreciated ๐ŸŒป

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[โ€“] [email protected] 2 points 8 months ago (1 children)

Don't touch it! I've been working at a repair shop for a while, leave it unplugged and write down the pin.

If you want more specific advice, let me know the model of the phone. Most phones should power on if the battery is removed and it's plugged in. I can talk you through data recovery if you want

[โ€“] [email protected] 2 points 8 months ago

It's a first gen Moto X, been kicking myself ever since I realized the mistake. If it's the sort that can power on with battery removed, that would be great! (I'd migrated the microSD card from it before the swelling, so it's the internal storage I'd be trying to get at btw.)