this post was submitted on 10 Oct 2024
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Getting a transcript of a voicemail sent to me would be an incredible feature actually.
Everybody has had this for 10 years?
I've been using it on Google voice for almost that long. Some carriers even have it. VZW does but I ain't paying for it.
I hardly ever use my phone as a phone so I'm not 100% sure, but I'm pretty certain that it's a feature built into Android isn't it?
No doubt Apple will invent an equivalent pretty soon
iOS shows the voicemail transcript in realtime as they’re leaving the message.
I haven't found any voicemail services I really like, so I'm thinking of building my own thing using Twilio and OpenAI. Call comes in, Twilio calls webhook on my server, server opens connection to OpenAI using their new streaming API, sends call to OpenAI to build transcript in real time, uses OpenAI to summarize transcript and extract the person's name, number, and the reason for the call, sends me an email with the contents and a copy of the message attached.
Just an idea at the moment.
Google Voice is much easier. Just enable the settings for voicemail transcription and an email sent with the transcription.
But then you have Google listening to all your calls. It's a tradeoff
I've been using Google Voice but it's not working well for me any more. Half the time, it doesn't record the voicemail message properly.
It's also a fairly old Google service, so I'm worried they'll kill it.
Imagine all the data they're able to harvest through GV. I doubt they'll ever kill it.
I doubt they record and retain all phone calls, but I wouldn't be surprised either.
iPhones have this, but so does Google voice- and you can use Google voice as your voicemail for any carrier pretty seamlessly, too.
Tmobile does it as a service but it's a paid one and inconsistent in accuracy. I had it for free as part of a plan for a while and told them no thanks to an additional charge. Not sure it's worth paying $5/month.
That would work out to roughly $10 per voicemail for me.
iPhone has had this since iOS 17, and my Samsung has had this feature for a while too. Not sure about other androids, but you probably just need to enable it.
Pixels have had this for several years. I think even my Nexus did.