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$440 Charge For A Wheel Scuff Raises Questions About Hertz's AI Rental Car Damage Scanner
(www.jalopnik.com)
this post was submitted on 27 Jun 2025
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Wear and tear is specifically not allowed to be charged for home rentals in Australia. Damage that is not wear and tear can be I would assume it would also apply for car rentals but I haven't checked.
I recently hired a car from eurocar. And they did have a reasonable wear and tear policy.
Whenever I've rented from Enterprise here in the US, they explicitly do not charge you for simple scuffs/scratches that aren't deeper than a specific amount (like 0.5cm or something).They've always told me they don't charge for dents that are smaller than around 2-4cm in diameter. In other words, basic wear and tear on cars being used by hundreds of people over their rental lifespan.
If Hertz ultimately goes down this path and their competitors do not, I would almost guarantee they'll lose tons of business.
Yeah but they'll lose that business next quarter, and the current shareholders will have already sold thier shares by the time that's reported so it doesn't matter.
Hertz pretty much oens every rental company that isnt Enterprise at this point
But they'll have some AI machines instead, so the shareholders will be happy. The shareholders of a different company, but still...