this post was submitted on 05 Apr 2024
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Yeah, firefighter mentalities are terrible.
That said, as someone in software development, wouldn't there be some optimization work you could do? Keeping up with the technology? Preparing training material? Figuring out the next steps for the next improvements to be done to the system? Looking at solutions to better monitor what is going on? Scripts to automate tasks?
I find it hard to believe that things are so static.
Improvements/Maintenance is no ones KPI. I'm kind of baffled by this.
you made the criminal mistake of this not being a ticketed item, and for that, you get banished to hell
Absolutely! Those things are known to management as, variously, "wasting time," "spending all day surfing the internet," "submitting frivolous RFQ's," and heaven forbid if you want to attend training or a trade show, "accruing unnecessary travel expenses."