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Gen Z and millennial productivity is being crushed by bosses who don’t understand them, top university research says (fortune.com)

submitted 11 months ago by [email protected] to c/[email protected]

187 comments fedilink hide all child comments

Starting a career has increasingly felt like a right of passage for Gen Z and Millennial workers struggling to adapt to the working week and stand out to their new bosses.

But it looks like those bosses aren’t doing much in return to help their young staffers adjust to corporate life, and it could be having major effects on their company’s output.

Research by the London School of Economics and Protiviti found that friction in the workplace was causing a worrying productivity chasm between bosses and their employees, and it was by far the worst for Gen Z and Millennial workers.

The survey of nearly 1,500 U.K. and U.S. office workers found that a quarter of employees self-reported low productivity in the workplace. More than a third of Gen Z employees reported low productivity, while 30% of Millennials described themselves as unproductive.

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[–] [email protected] 3 points 11 months ago* (last edited 11 months ago)

ITT:

"I'm smarter than my boss that's why I don't care" "no you're not, and yes you do." "Yeah, actually, I am, and no, actually I don't." "'Actually' they don't care, which is why you're complaining about it. The only people that don't care in this scenario are your boss and me." "Nuh uh." "Ya huh."
"This has happened before, it is always like this." "No it's not, we're uniquely smart and capable and they're particularly not and not." "Ok, you're brilliant but no one cares. That must be what's happening." "It is!" "It isn't."
"The olds are so old and work culture is bad, we need better work culture." "What does that look like?" "Doing things I care about when I want to and being paid a lucrative salary for it." "That won't work." "Yes it will." "Ok, but it won't. Good luck."

Sanded it down for you all. These threads were getting a little knotty and overgrown.

[–] [email protected] 47 points 11 months ago (1 children)

To summarize a long story, I (a millennial) put in a task request to a Gen Xer, including step by step instructions. I knew what to do, I just don't have access to do it.

Xer told me that was the wrong service, it's this other one, he can't find the settings in the Other Service. We went back and forth a few times, he repeated I was wrong, until finally he showed me a screen capture from Other Service that showed "managed by service 1" that proved I was right in the first place.

If he were willingly to accept I might know what I'm talking about and looked at the instructions, it would have been done in minutes instead of dragging it out over 11 days.

Obviously this is a hand picked anecdote, but yeah, bosses and non- boss elders definitely get in the way of productivity.

[–] [email protected] 9 points 11 months ago (1 children)

I can’t make total generalizations about a generation but I’ve got a high schooler, and it’s amazing to me how their assignments are spoon fed to them. Every assignment is posted on Google classroom, the syllabi the teachers create are amazingly comprehensive, writing assignments are broken up into multiple milestones with separate deliveries for research, thesis, draft, etc. Then the grading rubric has very detailed instructions about how the assignment will be graded with hyperlinks to examples. Then the assignment is due at midnight the day after the last class session.

It’s no surprise to me that a kid would expect work to function the same way. What is so often missed is that the person assigning the task doesn’t know how to complete the task or what the process should be. We hire someone to help us figure it out.

[–] [email protected] 7 points 11 months ago (1 children)

So... Workplaces should do a better job of providing detail instructions? Cause I sure as shit could of used better instructions doing something the first time when I was getting out of high school.

[–] [email protected] 2 points 11 months ago (2 children)

If it’s a repeatable task, then yes. Documentation and good p&p are important. But sometimes a task requires creative problem solving skills and you need to learn to develop them somewhere. Other times it requires asking questions of someone who knows. In a small company if the instructions don’t exist then you should create them as you learn to help the person who replaces you.

[–] [email protected] 1 points 11 months ago (1 children)

Well that creative problem solving is going to come from experience, I just don't like making sweeping generalizations of ones capabilities due to a lack of exposure. Too many times people in leadership positions either don't want to teach or forget/take for granted what it was like to be new at something.

[–] [email protected] 1 points 11 months ago (1 children)

Honestly it depends on the job and your education or training. If you’re hired out of college as a consultant or an auditor then you’d better pick up quick. There’s a difference between bad training and being unwilling to be flexible. My initial comment was more about how a high school prepares you differently than before. I don’t think the content is different, if anything more advanced, but it seems like the system is created to accommodate only the most passive participant. Sometimes we have to step outside our comfort zone, but now I have one kid who thinks it’s rude to call someone without texting them to warn them first and another who refuses to confirm homework assignments with a friend if they are not posted to Google classroom. That is certainly a generational difference and not the result of bad training from an employer.

[–] [email protected] 1 points 11 months ago

Well I think you're starting to wander from the topic at hand but I think we can at the very least both agree that better documentation could be helpful getting into something new out of high school.

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