I stopped flying United when they beat the shit out of one of their passengers and dragged him off the plane
this post was submitted on 24 Oct 2024
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For those unfamiliar with that incident:
On April 9, 2017, at Chicago O'Hare International Airport, four paying customers were selected to be involuntarily deplaned from United Express Flight 3411 to make room for four deadheading employees. One of these passengers was David Dao, 69, a Vietnamese-American who was injured when he was physically assaulted and forcefully removed from the flight by Chicago Department of Aviation Security officers. Dao, a pulmonologist, refused to leave his seat when directed because he needed to see patients the following day. In the process of removing him, the security officers struck his face against an armrest, then dragged him – bloodied, bruised, and unconscious – by his arms down the aircraft aisle, past rows of onlooking passengers. The incident is widely characterized by critics – and later by United Airlines itself – as an example of mishandled customer service.
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You know what's objectively worst than united, as per polls and feedback?
Every Canadian airline.
We used to have a good one, but they just got bought out by scumbags. It wasn't the one with our country in the name. Now they both suck worse than the other. You don't think that's possible, logically, but you'll find out it's true.
The same thing happened in Australia. It is a tragedy.
Why are you being so mysterious about the good airline?? Are you an rpg npc?
Can't be air canada and repressed trauma prevents me from acknowledging WestJet's existence, so I'm going to guess the good one is Harbour Air. They run the cute little seaplanes you see around Vancouver and Victoria. I hear that boarding one when the system clock is set to 3am unlocks a special area where you can catch spirit bears.
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Yeah they've gotten really weird about forcing you to use their app and put a credit card on it constantly. Really annoying.
I refuse to fly domestically anymore just because the TSA is all security theater, I refuse to go through their backscatter x-ray, and I'm not interested in their enhanced groping. I will ride my motorcycle 1000 miles in a single day rather than take a plane anywhere.
They phased out back scatter x-ray like a decade ago. They only use millimeter wave, which doesn't have ionizing radiation.
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I will ALWAYS get the grope if I avoid the cancer box.
I have a deep-seated fear of the cancer box. I was okay with it - I get x-rays a bit for ongoing Achilles issues - until I learned that when Boston TSA asked the FAA what the risks are of standing nearby it for hours at a time, the response was
No. We're not telling. STFU & GBtW.
That's when I decided I'd like to avoid it.
What I've learned:
- sometimes they're bored and don't wanna do it so they'll wave you through an arch and you're out.
- don't call it a cancer box to an obvious type-a failed-cop TSA agent or you'll have a discussion you'll want to get out of quickly
- sometimes they want to be dinks. If you have any shame - not me, ex-army - it may not be comfy to show a dad-bod to the other passengers. Take the hazing.
- usually they roll their eyes and call the noob over and it's a perfunctory process.
So there.
I used to work in a job that involved handling radioactive materials. We had dosimeter badges to track long term exposure to radiation. One pass through the full body scanner at a TSA checkpoint would make the dosimeter badge come back from the lab at greater than monthly allowable exposure. I'll take the grope.
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I just pay their premiums in order to avoid all the hassles you described. It's a bitch.
That's their goal
Obligatory "fuck United".
They fucked up my vacation a number of years ago and I have since sworn them off. The most generous interpretation of the incident is that I missed an email updating a time change and arrived at the airport after the flight had left. Their next flight wasn't until the next morning. My wife and I were looking and there was a flight from a different airline that would have cost them $400 each to book for us (they wouldn't refund us so we could purchase that separately). The first agent at the counter completely understood our request but simply didn't have the authority to make that decision. So she got a supervisor. The supervisor did that annoying ass thing where they listen to your request and then restate it in objectively different terms to sound unreasonable. In the end they covered a hotel for the night and gave us $550 each in travel vouchers and lost a customer for life. So they ended up paying way more and lost a customer than had they not fucked around from the start. Had they paid the $400 from the beginning, we'd have given them much higher preference on our future flights which have been many.
Airlines are assholes and they keep getting worse. We’re at the end of the stage of capitalism where things seem somewhat ok sometimes and maybe good if you’re lucky. Everything is going to be awful and terrible to increasing degrees from here on.
Please drink verification can
For the first couple years it'll only be sound based and we'll all be doing a modern version of phreaking.
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Its a good thing this hold over from immediately after the attacks on 9/11 happened is still in effect or the terrorist might have won.
Not to hijack the thread but which airlines is least likely to put you on a plane made by boeing?
For US carriers off the top of my head, Spirit and frontier are all airbus fleets. Allegiant has one 737 in their fleet I think and is otherwise Airbus. JetBlue and Breeze have no Boeing products. All the big airlines have lots of Boeing products.
I will walk to where I need to go before I fly spirit or frontier.
Usually European companies prefer Airbus. Lufthansa is usually a safe bet.
US companies? Best of luck.
We've had mixed results with Lufthansa. It was absolutely stellar but they've had their share of avoidable sadness.
We like icelandair now because of (normally) the overnight stop near keflavik and they're usually really pleasant people.
I've never flown in an Airbus, in the EU. It's all Boeing or tiny propeller planes.
shorthaul or longhaul?
I think its about 50% on Europe to Europe flights
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That’s some budget airline behavior. If they want to do tha, they should price their flights accordingly.
Haven't there always been rules about only 1 piece of carry-on, and there were limits for its size? It was simply never checked. Resulting in overhead boxes being full because some people brought multiple bags, resulting in some people being unable to store their stuff overhead. They're just enforcing the rules now right? Or has something actually changed?
- Make the gangways longer
- Make them hell on rolly bags
- Deny the use of carts on the gangway
- Make sure every piece of luggage must stay with the passenger
- Fuck it. Put stairs (and a key-op elevator for wheelchairs) at the very end
There - I just solved the carry-on issue. If you can bundle all your shit into one bag and carry or drag it 700feet and up a flight of stairs, then, you sir can carry it on.
... IF it fits in the sizing thingy they only put AT the hatchway and enforce harshly. If it don't fit, you must go back and check it. They do that ONCE and noone will be hogging the overheads again.
You used to be able to carry on one reasonable size bag, and they didn’t stress about it because the total load of luggage / purses / backpacks and so on was fine. You could do what you wanted and they’d fly you where you were going.
Then some genius realized they could charge people $40 for checked bags, so everyone started carrying everything on, so it became a problem and they had to start checking everything at the gate for everyone who didn’t feel like paying the $40 extra for no reason fee, which was the majority of people.
This is just the natural end point of that evolution, where they initiate open hostility to the customer and try to force you into paying $45 more than the ticket price and actively fuck with you to try to bully you into submitting to it.
It’s partially the fault of everyone who just goes on Kayak and hits whatever is the cheapest option. That’s what I do, anyway. Or did, until this week, when I learned my lesson about it.
It’s partially the fault of everyone who just goes on Kayak and hits whatever is the cheapest option. That’s what I do, anyway. Or did, until this week, when I learned my lesson about it.
I guess that's true. When you go through the website they have many warnings when you select basic economy about the carry on not being included, I have to basically budget +$60 each time I'm looking for flights because they always show the basic economy first
Sorry you unknowingly took a stress bullet for the team! However I really appreciate the heads up.
They used to say "one carry-on and one personal item" (which included things like a purse or a backpack). On my shorter trips, I could travel without checking a bag under this policy.
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i don't know how much money it would take to ever get me on a plane again, but it would be a lot
At this rate, I am only flighting in extra ordinary circumstances.
I dont need stupid vacations across country. I cant drive or train, it aint worth it.
Basic economy simply isn't worth it. They nickel and dime you with all the BS fees. And the credit card thing is total bullshit, too. They do it because they want to make sure they have your card on file in order to sell you overpriced snack boxes and charge them to your seat.
Once I had to buy a poor lady some crackers because she was on the last leg of a flight from Asia and hasn't eaten anything, but the stewardess couldn't take her money unless she had set up her CC ahead of time.
I fly United often enough for work that I have some status, so I'm one of the entitied snobs who board first and hog all the overhead space.
It might could be worth it if you're doing a shorter flight and just don't have baggage but that's rare.
Agreed, similar situation for me. United is not for non status travelers.
They also push their credit card with Chase. It has a $99 yearly fee, but gives you a free checked bag and lets you into Boarding Group 2 without needing extra status, which has an okay chance of having enough overhead for a carry-on. If you intend to fly United more than once in a year with a checked bag, but not enough to get status, it can make more sense to get the card.
It kind of sucks to have to play those games, but that's Capitalism.
I'll go one further, my employer reimbursed me for the 500 a year united card with the lounge access. It's insane how much easier airline travel is with a quiet place to wait/rest as well as a "free" available passable meal and coffee you don't have to wait in line for.
Oh. The lounge.
I don't care which airline it is; the lounge is so great. I don't need some cakes and cookies, but a place to sit in peace is amazing.