Forcing you to shut up or go to court isn't great either, though.
On the big stuff where they're liable for a lot of money and you might be able to get a pro bono lawyer, sure.
On the small stuff, though, the prospect of having to pay for a lawyer and likely have your case thrown out by a judge for not being worth the expense and effort of suing a foreign company is probably going to deter a LOT of legitimate claims.
If, for example, I want to return a game in accordance with the rules and they won't let me, I'm not gonna lawyer up and sue them from the other side of the Atlantic.