this post was submitted on 21 Sep 2024
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[–] [email protected] 16 points 5 months ago* (last edited 5 months ago) (7 children)

Idk man, better than a post it Kanban... which is where I came from.

If Jira is shit, it's not Jira, it's your Manager. It takes some effort to learn and use, but when it's set up and maintained, it helps a lot, especially for Virtual Teams.

Edit: But their Ai is shit. They gave it for free and now want to charge money for it. Nah bro, not for that retard.

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[–] [email protected] 42 points 5 months ago

Want issues?

Start with Jira

[–] [email protected] 9 points 5 months ago (1 children)

Here's my Jira experience. MS shop, have a programming department, but I'm not in programming and programming isn't our core product.

Need something that requires a Jira request. I use MS Edge because that's what IT recommends and it's not my computer. The only putative upside is that it knows who I'm logged in as. I click on the link for Jira, it asks me if I want to sign in with my account, which I assume is the MS one since it has the right email/user for it. It tells me that's the wrong one. Would I like to use my Atlassian account? Sure, let's use the same email. Whoops, you don't have an Atlassian account, but there's an MS account for your company. Do you want to use that, or something from the usual list of places that will log you in (Google, Facebook, MS)? Note that the MS option is only included in the list of third-party logins even though it knows my company has MS logins setup. So I click the MS option, and it may or may not ask for my password, because I'm already logged in via Edge, but it will certainly do my 2FA. And now I'm finally able to tell IT what is bothering me, and they wonder why people always seem frustrated.

So, now that I've gone through that once, I can save a single click by not choosing the Atlassian account option and go directly to signing in with a third party. I can only assume this is supposed to be the streamlined process.

[–] [email protected] 3 points 5 months ago (1 children)

I mean, it just sounds like the people from your Tools/Infrastructure/IT/Devops/whatever-it's-called-for-you department are fucking incompetent and can't properly configure a Single Sign-On. Took mine a few years as well, I think the ticket was stuck in the queue behind the "restart some servers when nobody's watching to see how long until they find the issue" tickets, which they seemed to be working on weekly.

Also, I can't think of any reason why SSO can't work with Mozilla or Chrome also, not just with Edge.

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[–] [email protected] 53 points 5 months ago (4 children)

I use Teams and Jira, and I can't even imagine the amount of wasted time when I click anything in either of them and nothing happens for a good while, just waiting around.

[–] [email protected] 13 points 5 months ago

Don’t worry teamsters we added 6 new ticket statuses so they can get auto-sorted straight to the abyss.

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[–] [email protected] 3 points 5 months ago

Starting a new week on Monday, wondering how they f up tge experience on that web site this time....

[–] [email protected] 21 points 5 months ago

Where happy teams go to die.

[–] [email protected] 4 points 5 months ago

While I don’t like the main Jira software, the Jira Service Management part is actually kind of decent for my needs. It basically allows me to create a help desk for my small business, where they can report issues and I can view them in the Jira app. It’s somewhat limited on the free tier, only allowing 3 agents, but it works plenty fine for my use case.

As for the actual Jira software, I wouldn’t use it, since my workflow needs don’t require it.

[–] [email protected] 3 points 5 months ago (1 children)

This sign is a despicable lie.

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[–] [email protected] 6 points 5 months ago

Just do a lightweigt process in a few docs and Excel, and meet in person often enough that you know what folks are doing. That's SOOOO much better and more natural for getting real work done. Great ideas die in JIRA among endless planning meetings and premature decomposition and estimates.

[–] [email protected] 7 points 5 months ago

JIRA is fine as long as you forego using fucking align. Goddamn fucking align is a the biggest waste of upsell that they catch product managers in ever.

[–] [email protected] 18 points 5 months ago (1 children)

Yeah, when you start Jira you're probably still a happy team

[–] [email protected] 8 points 5 months ago

Not for long...

[–] [email protected] 6 points 5 months ago (1 children)
[–] [email protected] 4 points 5 months ago (2 children)

We used to use Redmine and it was a fantastic piece of software.

[–] [email protected] 4 points 5 months ago (1 children)

That's actually reassuring to hear. Aside from Chilli, it's the only program I've ever used (12 years going). I've got teamates pushing for changes but jira comes at a high cost. Redmine may look old and I hate that it's written on ruby, but it's free and with some plugins it's been able to suite our needs well.

[–] [email protected] 3 points 5 months ago (1 children)

What's the issue with Ruby?

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[–] [email protected] 2 points 5 months ago (4 children)

I use both Redmine and Jira at work. I don't know if we're using an older version but Redmine feels like something from 2001. Even the API for it is unpleasant.

[–] [email protected] 4 points 5 months ago

Maybe it’s not changed then because I was using it in the early 2000s. 😀

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