Welcome to Programmer Humor!
This is a place where you can post jokes, memes, humor, etc. related to programming!
For sharing awful code theres also Programming Horror.
Idk man, better than a post it Kanban... which is where I came from.
If Jira is shit, it's not Jira, it's your Manager. It takes some effort to learn and use, but when it's set up and maintained, it helps a lot, especially for Virtual Teams.
Edit: But their Ai is shit. They gave it for free and now want to charge money for it. Nah bro, not for that retard.
Want issues?
Start with Jira
Here's my Jira experience. MS shop, have a programming department, but I'm not in programming and programming isn't our core product.
Need something that requires a Jira request. I use MS Edge because that's what IT recommends and it's not my computer. The only putative upside is that it knows who I'm logged in as. I click on the link for Jira, it asks me if I want to sign in with my account, which I assume is the MS one since it has the right email/user for it. It tells me that's the wrong one. Would I like to use my Atlassian account? Sure, let's use the same email. Whoops, you don't have an Atlassian account, but there's an MS account for your company. Do you want to use that, or something from the usual list of places that will log you in (Google, Facebook, MS)? Note that the MS option is only included in the list of third-party logins even though it knows my company has MS logins setup. So I click the MS option, and it may or may not ask for my password, because I'm already logged in via Edge, but it will certainly do my 2FA. And now I'm finally able to tell IT what is bothering me, and they wonder why people always seem frustrated.
So, now that I've gone through that once, I can save a single click by not choosing the Atlassian account option and go directly to signing in with a third party. I can only assume this is supposed to be the streamlined process.
I mean, it just sounds like the people from your Tools/Infrastructure/IT/Devops/whatever-it's-called-for-you department are fucking incompetent and can't properly configure a Single Sign-On. Took mine a few years as well, I think the ticket was stuck in the queue behind the "restart some servers when nobody's watching to see how long until they find the issue" tickets, which they seemed to be working on weekly.
Also, I can't think of any reason why SSO can't work with Mozilla or Chrome also, not just with Edge.
I use Teams and Jira, and I can't even imagine the amount of wasted time when I click anything in either of them and nothing happens for a good while, just waiting around.
Don’t worry teamsters we added 6 new ticket statuses so they can get auto-sorted straight to the abyss.
Jira is a masterpiece compared to the dumpster fire that is Teams.
Maybe the old, discontinued on-premise version. The cloud version of JIRA is a huge step back.
With that said, Teams is not a good product either.
I beg to differ.
I've not had a real issue with teams since the early 'new teams' release. Nor have I had issues prior.
Using Jira is actually something I dread every day.
Knowing I have to go through the list of tasks and projects, where each click means another few seconds of staring blankly at the screen as it loads.
In an age where I'm used to every interaction having a near instant reaction, using Jira feels like peeling potatoes with a butter knife.
Maybe you just don't have a reasonable comparison. We just switched from Slack and Zoom to Teams and it has significantly impacted our ability to collaborate and communicate. It's constantly dropping calls, video quality is awful, annotation is awful, the layout is wasteful with tons of wasted space, audio is terrible, there's no closed captioning visible while screen sharing, there are too many problems to list. It's the type of product I'd expect from a high school programming class, not a trillion dollar company.
As an outsider to a lot of such corporate things it sounds like they both suck a lot, just in different ways.
Starting a new week on Monday, wondering how they f up tge experience on that web site this time....
I absolutely love how this implies that the team is happy before going to Jira.
so not only can Atlassian not write software, they can't develop a usable product, and they can't even market it without insinuating how shitty it is.
I read "happy ___ starts with ___" as stating that happiness was the eventual result of a process that started with ___.
Yes, like most normal people do.
There's a lot of discussion when you're a software dev about the best way to do things, and a lot more is spent on this debate than on actually writing code. One could wonder if there is so much discussion because there are so many good ideas that it's difficult to choose the one that is optimal for the situation.
But then you read one of these posts on lemmy and you are reminded that someone with internet access and thumbs could spare the short time they have to take a shit to egregiously misunderstand a simple fucking slogan, smugly post about their shit take on the internet, and then return to their job where they will then spend hours misunderstanding the simplest of fucking concepts, slowing down everyone else along with them.
Jira is great software if you ignore all the insufferable bugs in it that Atlassian ignores just to make their on-prem option so clunky you have no choice but to use their SAAS offering. I know, I know, "ThEy DrOpPeD sUpPoRt AlReAdY!"
ever had to rebuild a sprint because Jira failed to properly migrate the old cards over to the new one, but instead throws them all into the backlog randomly and now you have to hunt them down over the next hour?
how about when you're writing an update to a card and you're two paragraphs in with log examples and the UI decides to dump your entire content when you accidentally click outside the wysisyg?
But how can I forget the worst one! have you ever had your session timeout while you're writing a detailed bug report with screenshots, logs, and example data, and when you finally submit it you lose EVERYTHING because you need to login again and you can't go back?
I have, and you know what, I'll still use Jira because even the best trash can be better than the worst trash.
yeah, I'll take a fat dump on shitty products all day long because the negligence of Atlassian product development is abhorrent and deserves to be called out.
I've often wondered if Atlassian even uses the products they sell. There's just so many stupid bugs that I would assume no one at Atlassian would put up with if they had to eat their own dog food. Instead, those bugs don't seem to get fixed and seem to linger in their products forever.
Where happy teams go to die.
While I don’t like the main Jira software, the Jira Service Management part is actually kind of decent for my needs. It basically allows me to create a help desk for my small business, where they can report issues and I can view them in the Jira app. It’s somewhat limited on the free tier, only allowing 3 agents, but it works plenty fine for my use case.
As for the actual Jira software, I wouldn’t use it, since my workflow needs don’t require it.
Just do a lightweigt process in a few docs and Excel, and meet in person often enough that you know what folks are doing. That's SOOOO much better and more natural for getting real work done. Great ideas die in JIRA among endless planning meetings and premature decomposition and estimates.
JIRA is fine as long as you forego using fucking align. Goddamn fucking align is a the biggest waste of upsell that they catch product managers in ever.
Yeah, when you start Jira you're probably still a happy team
Not for long...
Only ever used Redmine.
We used to use Redmine and it was a fantastic piece of software.
That's actually reassuring to hear. Aside from Chilli, it's the only program I've ever used (12 years going). I've got teamates pushing for changes but jira comes at a high cost. Redmine may look old and I hate that it's written on ruby, but it's free and with some plugins it's been able to suite our needs well.
I use both Redmine and Jira at work. I don't know if we're using an older version but Redmine feels like something from 2001. Even the API for it is unpleasant.
Maybe it’s not changed then because I was using it in the early 2000s. 😀