this post was submitted on 24 Jun 2024

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233

Car dealerships in North America revert to pens and paper after cyberattacks on software provider (apnews.com)

submitted 5 months ago by [email protected] to c/[email protected]

21 comments fedilink hide all child comments

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[–] [email protected] 4 points 5 months ago

I work at a Mack truck dealer and this has been a pain in the ass

[–] [email protected] 4 points 5 months ago

SaaS has a downside you say?

Shocked I tell you! Shocked!

[–] [email protected] 6 points 5 months ago

My kid's doctor had their prescription service ransomwared. They paid it, and then got ransomwared again by the same folks.

It's been six months now, the prescription system is broken, and they've been using paper prescriptions since then with no idea when things will get fixed.

[–] [email protected] 6 points 5 months ago

I stopped using the dealership when they required paying by typing my card information into their http website. They said they couldn’t take physical cards anymore due to Covid. Then they handed me a pen to sign for the work to get my keys.

[–] [email protected] 28 points 5 months ago

To be fair, the normal operation of dealership software is hardly distinguishable from a complete malware infection.

I've dealt with Reynolds and Reynolds, and ADP, and they are utter bags of moldy dogshit at the best of times.

[–] [email protected] -2 points 5 months ago (1 children)

Now we just need to nuke them all from orbit and move to a better transit world.

[–] [email protected] 45 points 5 months ago (1 children)

Keep up the attacks, fuck ‘em

[–] [email protected] 3 points 5 months ago (1 children)

This is hurting blue collar workers the most, FYI.

[+] [email protected] -8 points 5 months ago (1 children)

Can't make an omelette without cracking a few eggs.

[–] [email protected] 4 points 5 months ago (1 children)

Crack enough eggs, and you won't have any left for the omelette.

[–] [email protected] -3 points 5 months ago* (last edited 5 months ago) (1 children)

Oh well. If I can't have any then the rich assholes shouldn't either.

Also how the fuck does your analogy make any sense? "Keep cracking eggs (for the omelette) and you won't have any left ( for the omelette you just made). Sick of clowns like you.

[+] [email protected] 1 points 5 months ago (1 children)

[removed by mod]

[+] [email protected] -1 points 5 months ago* (last edited 5 months ago) (1 children)

[removed by mod]

[–] [email protected] -1 points 5 months ago (1 children)

So your plan to fix capitalism is to make the working class poorer?

Yes, it's us with a poor grasp of how things work. You don't even know what this software is for. Hint: it's not for selling cars.

[+] [email protected] -1 points 5 months ago (1 children)

[removed by mod]

[–] [email protected] 0 points 5 months ago (1 children)

So your plan to fix capitalism is to do nothing?

How exactly does preventing the working class technicians from working fix capitalism?

Yes it is you with a poor grasp of what this software is for.

Ok? I know what techs and service writers use CDK for, I was one for many years. I used CDK and ERA/Reynolds.

Hint: if it's not for selling cars then how does it affect poor people the most?

By preventing techs from working and service writers from writing, they can't even order parts to fix cars. And it's not just dealerships that use this software, that's a pretty ignorant and classist assumption to make about a huge segment of the working class population.

Despite your insane ramblings you've yet to explain how so I'm waiting to hear whatever excuse you pull from your ass.

Ok.

[–] [email protected] 1 points 5 months ago (1 children)

Oh so it just affected you personally got it. So that's where all this is coming from. Now that that's settled you can kindly fuck off.

Preventing workers from doing their jobs doesn't actually hurt them. At all. It just makes it annoying to work.

[–] [email protected] 1 points 5 months ago (2 children)

Not getting paid doesn't affect workers?

I think you're letting your emotions get the better of you, and using an alt to upvote yourself is pretty sad.

[–] [email protected] 1 points 5 months ago* (last edited 5 months ago)

Please report if they respond with their alt, they reported all of your non-rule breaking comments again - gave a temp 3 day ban for breaking rule 3 multiple times.

Thanks

[–] [email protected] 73 points 5 months ago (1 children)

Then, they look confused when I tell them I don't want the thing connected to the Internet.

[–] [email protected] 2 points 5 months ago

But how will they know about your driving habits? How will they sell data to the actuaries? You're being selfish. What are you hiding?