this post was submitted on 21 Apr 2024
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See title. I've heard that the S23 and S24 have region locking for international SIM/eSIMs, is this true? (ie: SIM refuses to work because of software lock)

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[–] [email protected] 4 points 6 months ago* (last edited 6 months ago)

The answers here are only partially correct. If you want to use your device internationally, there are four things or categories you need to consider:

  1. Carrier locked devices
  2. Region-specific devices
  3. Carrier whitelisting
  4. Regulatory requirements

Carrier locked devices are exactly that, these are the ones sold by your carrier and subsidised, they usually mention that you can't use them with other carriers. Eg the SM-S928U of the S24 works only on AT&T. If you have one of these, you may be able to buy an unlock code online to unlock your phone. Depending on your model, you might also need to flash compatible firmware or unlock additional bands from the service menu, if you want to be able to actually use it with your destination carrier.

Region-specific devices generally have limited cellular bands, meant for usage in that country. Eg although the SM-S928U1 variant of the S24 is factory unlocked (unlike the SM-S928U), it may not carry all the bands required for operation outside the US. If you're unsure about compatibility, use this website to check the bands for your target country/carrier. Generally though, if you travel a lot, it's recommend to buy the international / global variant of a phone. As an alternative, if you have a US variant Samsung, you could use the service menu to enable all bands. Though regardless of the variant, it's always a good idea to check the band compatibility before you purchase the device/travel.

Carrier whitelisting is a recent annoying thing which carriers have started doing for some technologies such as 5G, VoLTE, VoWiFi etc. Some of these features may or may not be critical for you, for eg, if the destination carrier no longer offer 2G/3G services, that means you must be able to get VoLTE in order to make calls. And VoWiFi is needed if you're in an area with poor reception, but have WiFi access. Finally, 5G would be a bonus thing but most carriers allow only whitelisted models to connect to their 5G services. Samsung normally should work in general, but given how many variants Samsung makes, there's no guarantee that your specific variant would be able to use some/all of these services. So you'll need to check with your target carrier in advance to see which of their services your phone would be able to support.

Finally, some countries may have regulatory requirements which may legally prevent shops/carriers from selling you a SIM card, if your phone isn't in their database. For instance, in Japan, it's technically illegal to operate a device without a "giteki" mark - and if your phone doesn't have this, operators may refuse to sell you a card. In this case however, you should be fine if you order a compatible SIM/eSIM online before arrival (eg from Sakura Mobile).

[–] [email protected] 2 points 6 months ago

Samsung was caught disabling phones in Mexico because people were buying phones from other regions where they were cheaper.

https://www.sammobile.com/news/mexican-government-asks-samsung-not-block-phones-imported-illegally/

[–] [email protected] 5 points 6 months ago

Generally no, there's no such thing as region locking for most phones assuming you bought the phone outright and not through a carrier or payment plan. You're primarily going to be limited by hardware support for frequencies and standards.

You can have a carrier lock, which theoretically is used to make sure you honor your promotion or payment terms. There are still minor differences depending on whether you have an international or regional release, but I've never heard regional SIM locking for an unlocked phone.

[–] [email protected] 6 points 7 months ago

Is the phone carrier locked or unlocked? A phone being carrier locked is incredibly common when bought directly from a carrier. If the phone works with multiple sims from different carriers in one area then it will probably work with sims from different areas.

[–] [email protected] -1 points 7 months ago* (last edited 7 months ago) (1 children)

Almost every phone have region blocking

Why?

  1. Celltower channels used on 3G, 4G and 5G communications vary slightly country to country. That's why some imported cellphones signals don't work out of the box (until they are configured, if they can be. If not, basically no cell tower communication. You can still use wifi tho)

  2. Vendor promotions and warranties. As you pointed out, SIM/eSIM are locked to a certain vendor CARRIER. Thankfully, Any phone can be unlocked out of this with the right tools.

  3. Application/feature restrictions (eg TikTok and what not)

[–] [email protected] 8 points 7 months ago* (last edited 7 months ago)

That's not really correct....

  1. Yes some phones only support frequencies, but modern phones pretty much support everything. You need to validate the carrier and phone you choose are compatible, but odds are they will be. It's not a region lock, it's just a limit on the radio frequencies they support.

  2. This is carrier locking, not region locking. A phone bought on a discount from carrier X will be locked so you can't stop paying them and just move to carrier Y.

  3. This is done at the play store / apple store level for specifics apps that are banned or not available in a location. The code for this is not on your device, and you can sideload to get around it.

Tldr: make sure the phone supports the frequency of the carrier that you plan to use, and that its not been carrier locked. If it is, you can probably buy an unlock code online. Then you're golden.

5 seconds on Google answered your question though op. New phones from Samsung are region locked until you make a 5 minute phone call in the source country. That way people can't buy phones in cheap countries and mail them out. This seems fairly new, I'd never heard of it until now and I've imported phones in the past.