this post was submitted on 22 May 2025
98 points (99.0% liked)

hexbear

10417 readers
54 users here now

Hexbear Proposals chapo.chat matrix room.

This will be a place for site proposals and discussion before implementation on the site.
Every proposal will also be mirrored into a pinned post on the hexbear community.

Any other ideas for helping to integrate the two spaces are welcome to be commented here or messaged to me directly.

Within Hexbear Proposals you can see the history of all site proposals and react to them, indicating a vote for or against a proposal.

Sending messages will be restricted to verified and active hexbear accounts older than 1 month with their matrix id in their hexbear user profile.

All top level messages within the channel must be a Proposals (idea for changing the site), Feedback (regarding non-technical aspects of the site, for technical please use https://hexbear.net/c/feedback), or Appeals (regarding admin/moderator actions).

Discussion regarding these will be within nested threads under the post.

To gain matrix verification, all you need to do is navigate to my hexbear userprofile and click the send a secure private message including your hexbear username.

founded 4 years ago
MODERATORS
 

After discussing this with the people most often using the mutual aid community and feedback here we will be making a single change.

Meta posts will no longer be permitted in [email protected] critical meta posts must not be about specific users and posted in [email protected] at risk of removal.

We will change the mutual aid sidebar to remove the clause permitting meta posts, we will also ask that users post once a day so that everyone's post's can be seen but this is not a hard rule as it is pretty clear that removing posts is a last resort in that community. This joins the other community recommendations that users include currency, how much is needed, updating when a user has received funds, or updating/locking the post when the need has been met.

This will be unfeatured in about 12 hours

~~Hello users of hexbear:

Due to recent meta posts in our mutual aid community we wanted to open up discussion about the community [email protected]

We will never require explanation or justification from a user asking for aid in the community, and the mod and admin team continue to commit to not featuring an individual's mutual aid request to prevent unfair exposure.

In addition, we will maintain a strict "No critical comments or meta comments" on a mutual aid post.

This post is to discuss the mutual aid community's rule of allowing meta posts: mutual aid as a community, those making posts in it and those commenting on posts.

We are considering removing the exception allowing meta posts but wanted to involve the userbase before committing to a change.

Please comment with any thoughts, feelings, or suggestions regarding this change.

Thank you~~

(page 5) 50 comments
sorted by: hot top controversial new old
[–] [email protected] 18 points 2 days ago (1 children)

Meta posting opens the door to shame and ridicule. I've already seen this happen by browsing the modlog a few times - it just got handled and i think that it's absolutely good it was handled. i think there's nothing to really say about MA that can't be discussed as issues arise, privately. For better or worse, there are people who enjoy wrecking stuff like it. Issues with specific users can be handled by mods and admins - a lot of what can be said about it would be to curtail or limit the function of MA - the additional burden would be suppressive of use.

Please don't give any room to the sorts who want to metapost about mutual aid - I'm sure some folks mean well, but it's just going to enable drama that doesn't need exist and will impede function

load more comments (1 replies)
[–] [email protected] 24 points 2 days ago

I think the meta posts should be removed. I've only seen people be harassing doing it and the people that need help in m_a (as I am and have been) don't appreciate being talked down to or given unsolicited advice during a bad period of their lives.

[–] [email protected] 15 points 2 days ago

I think it is important to center people who use it; their opinions to me are more relevant in this situation than my own.

[–] [email protected] 40 points 2 days ago

As a trans refugee living in a camp, I rely on communities like this to survive emotionally and materially. When I post for help, I’m not just fighting poverty, I’m fighting invisibility.

Removing meta posts that question or critique mutual aid requests is vital. Every time someone casts doubt or makes "meta" judgments, it makes people like me feel small, like we have to prove our pain or our worth.

This space should be about solidarity, not suspicion. Please protect it, so people like me can ask for help with dignity without shame or fear.

[–] [email protected] 23 points 2 days ago

I feel like allowing meta posts is going to seed witch hunts and struggle sessions with real monetary stakes which feels gross. The post you're responding to is already fairly obviously some offline drama between a constellation of users. If the mods/admins want to take charge of "protecting the good people of mutual_aid" and allow people to report scammers, I think that's your guys prerogative, and whatever level of transparency you want to give to that is fine.

In general it's incredibly difficult to judge these kinds of things in an online anonymous board, and it would not be our place to moralize who is deserving of aid based on what will inevitably be internecine drama. Allowing for even the hint of purity testing is going to endanger the long term ability for people to access aid on the site, and create an even more unfair advantage for people who are known quantities which they could then also quite easily exploit.

In short, because we can't know, we shouldn't care and it's not our place to. Caveat emptor.

[–] [email protected] 23 points 2 days ago* (last edited 2 days ago) (1 children)

The forum structure of /c/mutual_aid means it functions like a charity market. All the issues we have were already addressed by sites like GoFundMe. Either force users to use sites like GoFundMe or start writing their systems into hexbear's codebase.

We can self crit all we want over it but in the end its a software issue.

[–] [email protected] 17 points 2 days ago* (last edited 2 days ago) (1 children)

Gofundme has stuff in the background beyond softwar:, bank accounts, legal stuff. It's not just a fancy front-end. There are also reasons not to use gofundme for concerns of privacy and anonymity. A hexbear gofundme-like is interesting but would likely involve trusted admins, fraud, requirements on legal banking stuff (sanctions - some of which we may not wish to adhere to perhaps, reporting requirements, you know a whole bunch of shit that gofundme pays people to do). Given that we mightve lost the domain it's probably wise to not rely on a handful of trusted users to disburse funds or ensure those funds are being given properly if done so by some algorithm or automated software or whatever.

I can see the motivation of seeing a semi live ticking up number on people's request for money but that's not the end all be all either. Mere trust and cashapp or whatever is probably the best its gonna be to preserve anonymous donors and anonymity for people asking for short term help.

[–] [email protected] 21 points 2 days ago

I'm not saying completely replicate GoFundMe. Certainly not the actual handling of money. My point is more strictly Lemmy is not built for this.

[–] [email protected] 52 points 2 days ago (1 children)

It doesn't really feel like the mutual aid is very mutual. And alot of the people posting consistently on mutual aid don't really seem to post or interact outside of the comm. I don't really know too much about the situation but that's just my two cents. Not sure if the comm is accomplishing what it set out to do.

[–] [email protected] 28 points 2 days ago* (last edited 2 days ago)

Donations are anonymous, so you don't know who is giving aid. I have helped people who have helped me before and vice versa, can't really say who without making that help non-anonymous but we definitely help each other on that comm. Not everybody uses the comm right, but many of us give when we can and ask when we need.

Edit: I'll add there's a chance I lose my insurance this year because of a specific mutual aid action I took last year. There's someone on here that's donated a substantial amount to me over the years and we play video games and chat for hours sometimes (if they're reading this, want you to know I just don't have access to my Matrix right now, not ignoring you, I really miss our chats). I've made some really good relationships with people over that comm.

[–] [email protected] 83 points 2 days ago

I used to give pretty regularly but ended up blocking the comm once folks started doing rolling fundraisers for multiple hundreds per month. Just rubbed me the wrong way. There's not a soul on this site who couldn't use an extra few hundred for bills per month. I was more interested in helping folks out who were experiencing acute emergencies.

[–] [email protected] 35 points 2 days ago

I think meta posts being allowed is good. There should be a way to make suggestions and such and meta posts allow that

I think there should be a one post a day rule. I've personally needed help and never posted because the current meta is to drown each other out. It makes an already stressful thing to do feel adversarial, and I don't want to be pushing other people down.

As for if there's people scamming? Of course there are this is the internet. Not much to be done about that without also potentially harming someone in need.

[–] [email protected] 62 points 2 days ago (2 children)

You know what sucks is that for people complaining about scams or people soliciting for donations for food and then using it for drugs - like, hexbear anonymous donations aren't as substitute for an org in that city or a food bank. We could at best cover a chunk of or entirerty of someone's rent once or, ironically, pay for someone's drugs a few times (why not, I like my own drugs like coffee and cigarettes and shit so why shouldn't someone struggling with cash get them) or maybe help with groceries a couple times. But we could never replace a food bank or a shelter or training programs or whatever, because we're an anonymous forum of mostly hard up for cash leftists.

There's also not a lot of mutual aid in the mutual aid comm - the amount of mutuality depending on someone needing short term financial help and then getting their feet unser later. Theres aid in the mutual aid comm, the amount which notwithstanding, but how can someone asking for food every day actually do the mutual part of mutual aid on an online anonymous forum? There's stuff they could actually do in person where they live but how would we direct that or have anything to do with that? Some of the stories people have also suggest they actually should stop trying to help the people around them and focus on their own survival - like maybe you can't have a roommate living with you in your car cause it's another mouth to feed. Or maybe you need to check in to an inpatient medical program if youre actually risking DKA and hypoglycemic events as often as the posts go up. There was one person who I recall in a, self disclosed, manic episode gave away a lot of their money to an ex or whatever and now couldn't afford rent. Like, whatever the circumstances, you're not in a position to be trying to help other people with money yet and so there's not really a mutual element.

An actual mutual aid network isn't just charity, like we'd ideally be organizing so that some frequent posters would be hooked into real programs that meet their actual needs - except we're anonymous too lol. Like it's a mess.

[–] [email protected] 17 points 2 days ago

This is something that concerns me and could come across as judgemental...

There's a line between helping and enabling or exacerbating a problem. I'm not here to argue over what aid takes precedence but there's a clear difference between someone who is hungry and someone who is experiencing a medical emergency and the aid part doesn't necessarily always have to be money. Money isn't always the best form of help for every problem and the unofficial vibe in the comm is that it is and it doesn't matter what the people use it for if it helps even for a second. I'm not advocating for judging people's situations but we should be aiming to help in the most effective way possible with our limited resources.

[–] [email protected] 40 points 2 days ago (3 children)

An actual mutual aid network isn't just charity, like we'd ideally be organizing so that some frequent posters would be hooked into real programs that meet their actual needs - except we're anonymous too lol. Like it's a mess.

If this was how the comm worked, I know about hella resources for people experiencing homelessness in Portland, but I've been hesitant to reach out in these posts because it might be "meta" to offer something other than money.

I've still done so and I'm down to help anyone navigate these systems, but idk if anyone has followed up on any of it.

[–] [email protected] 18 points 2 days ago

Maybe we should implement an exception to the rule against meta posting for people who make multiple requests, indicating more of a chronic need than an acute one?

[–] [email protected] 35 points 2 days ago (1 children)

Same, I have worked in case management for years and am decent at finding resources and navigating them for people but that isn't what's being asked for and I get nervous about coming off rude or something if I throw suggestions out there.

[–] [email protected] 26 points 2 days ago (1 children)

Same. I also do social work and could probably assist in some way and depending on the country/system that can be very concrete stuff, but it isn't money. I do donate here and there as well, but there are posts where I have felt like some advice could also help.

I do this advice thing for good food banks, right to benefits etc. in my local setting elsewhere and I think it would be pretty hard to implement on an anonymous forum like this with people from all over the world. But we could try.

load more comments (1 replies)
[–] [email protected] 20 points 2 days ago

I think providing other resources besides money is a good idea! Just the issue of doxxing people’s locations but could easily be DM’d instead

[–] [email protected] 48 points 3 days ago (3 children)

Here's a dumb but honest question: what even is mutual aid, and how is it different from charity? Cause rn it looks like we are running a very disorganized charity for both regular community contributors, as well as people who use this site almost exclusively for the comm. Is the difference that the money goes straight to the recipient without any accountability or organization or records? Just wondering how this system is supposed to work.

[–] [email protected] 44 points 2 days ago

I've wondered this as well, often out loud in posts/comments. The urge to call our charity mutual aid just to make it "leftist" is a bad one, IMO. But there are some minor differences at least in theory. The idea is that it's a "pay it forward" kind of thing where we help eachother out when needed and then those people help others when they are able. But because of the realities of capitalist life I don't see that happening all that often. The people with the stability to send money regularly to randos from the internet tend to stay the same and the people with serious needs tend to stay the same. I think the only real difference in practice is that much of our donations goes to known community members, not random strangers. Does that make it mutual aid? idk, not really probably, but I appreciate it whatever we call it.

I think about this in on the ground work as well. Many many orgs call their work mutual aid when its really just charity. But it feels very hard to ask anything of people who are destitute, even if involving them in the work sustaining them could be liberatory

[–] [email protected] 32 points 2 days ago* (last edited 2 days ago)

You could argue that what this community is usually doing isn't actually mutual aid. Mutual aid in most socialist theory says that help should never be a one way street, you should help e.g. house a homeless person but the homeless person should also help the organization keep afloat by helping cut costs or operate in whatever way is within their means. Our loose housing group obviously practices mutual aid, for example, some of the homeless people help cook homemade meals for the houses they're in to help reduce food costs or they help maintain a garden.

I personally think that a homeless person having direct access to donors is better than a traditional charity. In some cases, this does not make sense (e.g. someone needs a very secure way of receiving funds due to threats to their life, many refugee organizations fall into this category and require security people on the payroll to safely help people). Charities are often middlemen that means test applicants for aid and pay out their board members with hundreds of thousands of dollars of cash, in many cases its a racket that uses donations to fund propaganda about how good these sorts of organizations are. Imagine if those hundreds of thousands of dollars were going to people that desperately needed it.

load more comments (1 replies)
[–] [email protected] 17 points 3 days ago* (last edited 3 days ago) (1 children)

If someone wants to donate and not publicize on their account, they could report the post with a message saying "I've DMd this user", which goes right to the mods and admins, who could create a comment on their behalf "A user has sent you a DM". Just something that came to mind just now. Obviously, that puts mods in the loop, which is more work, so take that into account. This obviously works best on the web interface, some apps have canned report options, not sure if all of them have a freeform box to enter text into.

[–] [email protected] 12 points 3 days ago (1 children)

could be automated with a bot. better than having individual mods in the loop IMO

[–] [email protected] 7 points 2 days ago (1 children)

Some tasks sound easy to automate but not always, better to prove the system is useful first with mods in the loop, and if the volume becomes a burden automation can be investigated.

[–] [email protected] 8 points 2 days ago

my concern is more of privacy than volume, but its true that it could easily be wasted effort

[–] [email protected] 13 points 3 days ago

i think maybe it would help if people knew when donation goals were being met. like if we had a basic verification system that kind of worked on the honor system it might help. something like this:

user posts request with amount,
donator comments something like "DM Sent",
user updates after amount is received

i can think of a few issues so far:

  1. some people lurk/donate without posting
  2. there may be opsec issues we could fix by encouraging donator alts
  3. it may deincentivize people from donating to those who aren't using the system

i'd like some input on how to fix the issues because i do think we can fix the transparency issues and make people more confident donating

[–] [email protected] 23 points 3 days ago* (last edited 2 days ago)

Posts similar to the one that prob. initiated this discussion shouldn't be allowed on that comm. Such claims can't really be verified either way and just lead to drama.

And more of an observation: Use of the comm was pretty rare for a long time, but it's increased dramatically as time has gone on. I think hexbears with both the desire and means to donate was always a pretty small group due to the site's similarly small size, and said group's limited funds are increasingly stretched across both more requests and the rising cost of living in general, leading to a higher chance of some requests going partially or wholly unfulfilled. I suppose I'm saying this to let those seeking help know that, if that happens to them, it's not necessarily a lack of caring, there's just unfortunately only so much money to to go around and they had unlucky timing. It's no one's fault, just a reality of capitalism sadly.

load more comments
view more: ‹ prev next ›