Considering how many companies are forcing into their TOSs forced arbitration and waving the right to class action lawsuit, of course this kind of shit was going to happen.
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Glad people care this time, pure VPN did exactly the same thing except without the buyout. 5 years into a lifetime plan they said, "sorry, your account is closed". They were offering 5 year plans for less when I got the lifetime one. They didn't care and told me to complain to slashDot because that's where I bought it.
Pure did the same to me. They'd rather lose lifetime subs and save the traffic than foster customer loyalty. They didn't expect any of us to pay for a recurring subscription after doing what they did.
My ex cyber security firm did this recently. They gave out forever licenses. But slowly changed things that if you didn’t set up an email with your license. You couldn’t renew it. So once you replaced a device your lifetime membership was gone. They recently completely removed the code input for licensing. So I am no longer able to use my lifetime license I got from working there. Pretty scummy stuff. But the CEO is a drunk. So what do you expect? He fucked up the attempted IPO and did a share replacement strategy instead. Which is probably killing the company.
How do you not know? Do your due diligence lol.
nope, nope, nope! buy a business, own it's debt and contracts. CLASS ACTION SUIT!
Unless the TOS included the common language that the company can change the TOS whenever they want.
True but they could shorten it up if they used Eric Cartman's phrasing, "What-eva, I do what I want!"
I'm still salty about Cerberus' 'lifetime' subscription
Same here. I made them refund me and then delete my account. It was a small amount, but I was pissed enough that I wanted them to work for it.
OKAY OMG TRUE I'M SO MAD ABOUT IT. I'M PRETTY SURE I GOT IT FOR FREE ON REDDIT SOMEHOW, I USED IT FOR YEARS AND THEN THEY AXED ME
Me TOO!! i sent emails to support, posted on a google forums thread, this was like what, 13 years ago already?, eventually the thread got deleted, reach out to google support, they told me to take it with them, they never ever replied. so since then i never purchased a "lifetime" of anything
fuck them.
the app was very good though, and while typing this i got myself worked out and realized im still livid
edit: bought cerberus un 2015, got the
Hi xta, Your Cerberus license will expire soon. If you want to continue to use our services please consider buying a license. Click here to buy a license through secure payment! Thank You The Cerberus Team
email on late dec 2019.
I had forgotten about that. Now I'm angry again.