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Starting today, Heroic Games Launcher is indexing their Discord server (lemmy.world)

submitted 1 day ago by [email protected] to c/[email protected]

7 comments fedilink hide all child comments

Starting today, new support threads that are created on discord will be indexed and be easily findable with search engines thanks to Answer Overflow. Right now, existing threads are being indexed.

The dedicated community link is here: https://www.answeroverflow.com/c/812703221789097985

I think this is crazily important. My biggest issue with Discord is that they have become the default hubs for issues and fixes. Over days, weeks, months and years those fixes get buried and harder to find, but the worst offender is that they are unindexable by default.

Its lovely to see someone doing this. I wish everyone would do this.

As ever, if you don't know Heroic, you can find their website with this link here

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[–] [email protected] 30 points 1 day ago

Not sure this is the ideal long term solution but anything that combats Discord's status of being an absolute information black hole is good.

[–] [email protected] 13 points 1 day ago

My biggest issue with Discord is that they have become the default hubs for issues and fixes. Over days, weeks, months and years those fixes get buried and harder to find, but the worst offender is that they are unindexable by default.

Quite a good move from them, although the whole support through Discord is a botched concept per-se. I'll check the bot too for The Gamer's Tavern, we have a few threads about Linux VR gaming and other Linux gaming/audio stuff worth (maybe?) of being set discoverable

[–] [email protected] 48 points 1 day ago (1 children)

A flimsy band-aid over the real problems:

Locking an open-source project's community behind a corporation's private service & license terms.
Using a real-time chat platform for long-lived information storage.

[–] [email protected] 9 points 1 day ago (1 children)

Agreed. But it’s a good intermediate step.

[–] [email protected] 4 points 13 hours ago

It's not. It's not even a bandaid. Answeroverflow has a bad indexer and the search is useless. In my experience it produces no information of value whatsoever because all it throws back are messages devoid of context unless you read hundreds of lines of some randos conversation. God forbid the conversation lasted several days, you are better off asking chat again.

[–] [email protected] 13 points 1 day ago* (last edited 1 day ago) (1 children)

This is awesome! I hope more groups start doing this.
Edit: Are they using a script/tool for this, or are they manually copying over the questions and answers?

[–] [email protected] 8 points 1 day ago

I've asked Linguin for you :)

answeroverflow provides everything just add it to the server and channels and it's done