I find articles and takes of this sort to be kind of "storm in a glass of water", not really an issue if you just take a step back, and with somewhat made-up problems, e.g. pop songs used to go on for 3 or maaaybe 4 minutes, now the author complains they are just 2 mins - but the format never was conductive to "telling a proper story" at all.
If someone thinks Spotify is that bad, idk just stop using it? I've never used it and I'm doing just fine. There's plenty of other ways of discovering and accessing and living with music.