Had the same problem with my banking app. Fortunately, mine was solved with a reboot.
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I've had a banking app think my phone was rooted before. Had to basically switch banks.
Did you unlock your bootloader? Some apps just scan for Google Play SafetyNet or in some other way to check whether you unlocked your bootloader or rooted and if they think you do they will vaguely state you are rooted.
Other's concern about your phone being infected are justified and I recommend you to try whether a dedicated root checking app thinks your phone is rooted. These usually don't lie.
Regarding your rooting situation I always rooted the lazy way. Renamed magisk.apk
to magisk.zip
, flashed it and it always worked for me. But I rooted only 2 phones in my life really and this is not the recommended method by magisk developer.
what is the recommemded method?
Does that really work? Because if that works and I can't find an image file, that's the only way. I can still factory reset it after it messes up my device, right?
Uodate: no, it doesn't
Device platform: arm64-v8a
- Installing: 27.0 (27000)
- Processing zip file ! No boot image found ! Process error ! Installation failed
Did you flash a custom ROM? Maybe it will work with a custom ROM.
EDIT: Your phone uses Mediatek processor, so it's not going to be well supported. I recommend you to stick to locked bootloader and just live with the phone as it is.
Adjacent topic... Do you use a credit union? Because fuuuuuuck banks.
Credit unions are better but that doesnt mean their app will work on a rooted device
Source: My credit Union app doesnt work on my rooted devices 🙃
Nationwide is a building society, which I think is kind of similar.
My bank just merged with another and released a new app. Immediately when trying to log in it said that the app can't be used with developer mode enabled.
With developer mode enabled? I have that enabled, although my error message is about root. With a degoogled stock ROM, you have to have adb to backup system data, it's crazy your bank was blocking that.
I keep waiting for KernelSU support for more devices
Lineage OS user here, my banking app got an update a while ago that stopped trusting my finger scanner because I'm rooted. Luckily it still allows passwords or else that would be a deal breaker.
*Edit, now that I think about it I'm not even rooted, just an unlocked boot loader.
magisk can hide root from apps
Yes, but only if I actually rooted it, which I didn't. I'd like to root it, but couldn't find any trustworthy image for my phone to patch.
theres usually twrp and from there you just need to install official magisk, no?
Install TB Checker and use the various detection modes to figure out what the bank app might be picking up on.
They check for a lot of (dumb) things instead of just checking for Play Integrity like they're supposed to. For example it might be detecting an app that could be using root, even if it's not, and assume that means you must be rooted, even though you're not. 🤷
8 known trackers, and won't open when I install it from Aurora. Yeah...
This might help: