this post was submitted on 17 Jul 2023
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Mastodon

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Decentralised and open source social network.

https://joinmastodon.org/

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founded 5 years ago
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[–] [email protected] 0 points 1 year ago (1 children)

One thing I don't get. Among the gazilion "Oh, it is sooo easy to do this better" complainers are countless developers and designers. This whole Mastodon thing is Free Software, where countless people spent some of their free time and energy to give you what there is today. Complainer devs and UX folks, are your PR's getting rejected?

[–] [email protected] 0 points 1 year ago (1 children)

So..... Someone deluded says it's super easy to sign up.

Someone points out that it's really not for a non technical person. Let's say that someone is me, and let's say I'm a developer.

Is it suddenly my problem? Is it now my responsibility to fix it? I already have enough problems and responsibilities, thank you. I'm already busy with work and life. I got my own things I'm working on.

Fuck off with that attitude.

[–] [email protected] 0 points 1 year ago

There's no responsibility at all. There's also full freedom to complain however you wish. If you do that on someone's free work with which they try to help others, it just doesn't look very good on you. That's all.

[–] [email protected] 0 points 1 year ago

Let’s walk though the flow a typical user would experience:

  1. Search “join mastodon”, find joinmastodon.org
  2. Click “create account”…

SERVERS: Mastodon is not a single website. To use it, you need to make an account with a provider—we call them servers—that lets you connect with other people across Mastodon.

  1. 95% of users will bail at this point.
  2. Scroll down to the instance search UX.
  3. Too many options. Do I want “all regions” or should I pick my own region? Do I want “all topics” or “general”? 95% of remaining users will bail.
  4. Pick mastodon.social, sign up.
  5. Confirmation email takes 12 minutes to arrive. 95% of remaining users will bail.
  6. Confirm email, log in. Click search.

Search or paste URL

  1. Wtf does that even mean? Try entering “William Shatner”. No results. Try “Taylor Swift”. Top result is @[email protected] wtf?
  2. Go back, click “see what’s trending”, brings me back to “Taylor Swift”
  3. Go back, click “find people to follow”, brings me back to “Taylor Swift”
  4. Close site, 95% of users will who get here will never return.
[–] [email protected] 0 points 1 year ago

I'm a software engineer with a decade of experience, and I'm frustrated by the experience so far. Bad UX is bad UX.

[–] [email protected] 0 points 1 year ago (1 children)

I disagree, it's not as easy and normal as Twitter and Threads. Stop lying to yourselves. It's Dev's requirement to make it user friendly for the audience and they haven't. Otherwise this wouldn't be a thing people are saying lol. Devs and fanboys are so in their own bubble it's why nothing thrives

[–] [email protected] 0 points 1 year ago

What's complicated about signing up for mastodon.social on the mastodon app?

[–] [email protected] 0 points 1 year ago* (last edited 1 year ago) (1 children)

They tend to portray everything new, different and/or popular with geeks as bad or complicated, I see this as a rite of passage for the fediverse. Remember when they were shitting on computer gaming in the early days of the hobby because of who it was initially popular among?

[–] [email protected] 0 points 1 year ago* (last edited 1 year ago)

I still remember the "do cell phones cause cancer?" news reports that aired on my local news when I was a kid.

[–] [email protected] 0 points 1 year ago (1 children)

Is this a troll post? There are multiple shortfalls that make Mastodon harder to use than twitter for the average user. Here's a great Op-ed explaining them: https://arstechnica.com/information-technology/2023/06/op-ed-why-the-great-twittermigration-didnt-quite-pan-out/

The tl;dr is that decentralization is no selling point for the average user and if the experience using Mastodon is any worse than using Twitter, people simply won't switch. And there are numerous big issues with Mastodon's usability that make it inferior to Twitter: That there is no proper way of exploring creators, that following creators is a hot mess, that Mastodon instances can block each other and thus make it impossible for their users to interact with each other. All those drawbacks come from being decentralized, while the only positive, not being ruled by a billionaire man-child, clearly doesn't bother people as much.

[–] [email protected] 0 points 1 year ago (1 children)

100%. People here don't think user experience and accessibility is important. Very weird attitude.

[–] [email protected] 0 points 1 year ago (1 children)

The average user also wants to have content shoved into their face with zero effort. There is a little effort to find content on mastodon and Lemmy.

[–] [email protected] 0 points 1 year ago (1 children)

I disagree. I'm super tech savy. It takes time to understand Lemmy etc. and get what you want. I'm not against this, but let's be realistic, it isn't as easy as Reddit for example. This is fact not opinion...

[–] [email protected] 0 points 1 year ago

I haven't been using it very long but I have not noticed any significant differences with Reddit for Lemmy. It seems exactly the same. You sign up, there's default posts and there's your personal feed where you can add and remove subs. Content is shoved in your face with zero effort. Response notifications in the top right. What is harder about it?

[–] [email protected] 0 points 1 year ago

Right? It was significantly easier than usual for me, because there's no giant wall of legalese to read.

[–] [email protected] 0 points 1 year ago

i also love the "oh noes there are nerds on there!" concern trolling, motherfucker read the wikipedia page on who first adopted and built the communities on twitter and reddit

[–] [email protected] 0 points 1 year ago (1 children)

It is almost impossible to make mastodon similar of an experience as Twitter was. I used Mastodon and found it kinda boring so I didn't even try. But I did want to use Lemmy since I am a Reddit refugee. I had a pretty hard time trying to figure out how to choose the best instance, where to find my communities (should I join technology at beehaw or lemmy.world?). I still somewhat get confused trying to wrap my head around the fediverse AND I HAVE A FUCKING COMPUTER ENGINEERING DEGREE. If you think that the average user is gonna confidently just make a user and not get confused at all the new concepts you don't know normies.

[–] [email protected] 0 points 1 year ago (1 children)

I get this to some extent... On the other hand, none of that matters.

What instance to choose? Doesn't really matter.
What community to subscribe to? Both! If later you figure out you don't like one of them, just unsub...

But yeah, I know normies seem unable to just jump in and see how it works. They just read "fediverse" and don't know what it is so just reject everything that it's related to because "it's too complicated".

[–] [email protected] 0 points 1 year ago (1 children)

The fact you call users normies as an insult just shows how pathetic the user experience is and that you think people need any skills or whatever to access it. It SHOULD be accessible and easy for "normies" but using that term is pretty pathetic.

[–] [email protected] 0 points 1 year ago (1 children)

What? It wasn't meant as an insult, I'm sorry it came off that way. I just meant people that aren't tech savvy or that aren't chronically online. And what I said is literally that people don't need any skills!! They just get scared off by terms they don't understand (fediverse, decentralized, instance...), but that in reality don't matter at all.

[–] [email protected] 0 points 1 year ago (1 children)

I'm very tech savy, it doesn't phase me, but I 100% think it's not as easy as reddit, facebook, threads, instagram, etc. etc. Lemmy, Kbin, is NOT as easy as the competitors

[–] [email protected] 0 points 1 year ago

I haven't tried Kbin much at all, but it did seem different than anything I've ever used...

Lemmy I just made an account, followed a bunch of communities, and that's that. IDK, felt very easy. Obviously IDK the average user experience, didn't feel harder than Reddit though.

Mastodon as well, difference from Twitter was just that on Twitter I knew who to follow because it's more established, but in terms of usability it felt basically the same...

IDK, maybe I got lucky. But that has been my experience, and when I made my accounts I had no knowledge of the fediverse or anything like that.

[–] [email protected] 0 points 1 year ago

I still don't even know what the servers on lemmy are, each "subreddit" is a different server?

[–] [email protected] 0 points 1 year ago

I think it's a mix of the way journalism works in the age of overstimulation (everything is the best/worst anyone has ever witnessed) and old(er) people being unfathomably tech-illiterate.

And I don't even mean that negatively. I often really am unable to fathom how disorienting even the slightest change in a software they're used to is to them.

If my mother were to use the birdsite, and they'd change their theme from blue to red one day, she would literally be unable to use it, because "it's all different now"

Also, mastodon does have some usability problems, though they are not that big imo.

[–] [email protected] 0 points 1 year ago (3 children)

They should try navigating Facebook

[–] [email protected] 0 points 1 year ago

Someone who hasn't used Facebook for over 6 years, I'm still trying to convince my grandfather that I don't actually know anything about the platform and that he probably knows more about Facebook than I do. cause honestly I don't recognize it anymore

[–] [email protected] 0 points 1 year ago

yeah the new Facebooj ui is so fucking confusing.
they don't even think of their target audience lol

[–] [email protected] 0 points 1 year ago

Facebook is a fucking nightmare for people used to having control over their browsing.

[–] [email protected] 0 points 1 year ago (1 children)

It's pretty obvious 99% of users bounce off the signup page. People who think otherwise simply are too disconnected from normie reality

Here is what happens

Let's join this thing

I have to choose a server ? Ok which one ?

Wow that's so many, is this important or cani pick at random ?

If you pick wrong, everything you write could be deleted or never seen by anyone.

Ok, well I better choose properly

Read server rules pages for 2-3 minutes

There's a distraction

Later, joins threads

[–] [email protected] 0 points 1 year ago (1 children)

You forgot the step where you write three paragraphs explaining why you want a server account and get denied because you didn't supply sufficient detail for them to approve your application.

[–] [email protected] 0 points 1 year ago* (last edited 1 year ago)

And yet, my server where this is policy is thriving. If it grew any faster than it has been there would likely have been even greater technical issues, and there has never been a lack of people to talk to. It's almost like there are benefits to not letting people create hundreds of bogus accounts that outweigh the small cost to the user!

This obsession with growth is pathological. People have internalized the needs of capital and don't even understand their own needs.

[–] [email protected] 0 points 1 year ago (2 children)

Sorry if this is a dumb but I legit never got into Twitter, and I only use Instagram to follow friends and bands I like.

How do I Mastadon? I'm not being sarcastic, not even a little. Like I literally have absolutely no concept of what I'm supposed to do on it or how to engage with it. Same with pixelfed tbh, like I open it, I see a milliong posts that have no comments or likes, I get confused and then I leave.

Like what do you do? How do you use it? Pretend I'm one of the idiot journalists this post is making fun of, happy to jump on that self-accepting sword!

[–] [email protected] 0 points 1 year ago

You're doing it right now.

[–] [email protected] 0 points 1 year ago* (last edited 1 year ago)

It's just a different way to browse current topics that people are discussing. You can follow famous/not famous people, news people, musicians, artists, scientists and so on. You have to take some time to search by name or a hashtag like #music that is interesting for you and then follow those. They typically lead to more people and hashtags of interest that you can follow to build a more personal feed. It's just a different way to curate the various things that interest you.

The thing is that it's just another option for people to interact like lemmy/reddit twitter/mastodon pixelfed/facebook etc. Obviously the less popular options have less niche interests. Journalists see that these options can't be used the same way, and need some work to figure out and navigate, so they critique the different and less polished things they see. If they don't have what you are looking for, maybe check back in 3-6 months when there are more users and activities. Like lemmy, things are changing quickly right now.

[–] [email protected] 0 points 1 year ago (1 children)

The problem is the paradox of "it doesn't matter what server you pick" while also giving them a choice.

If choices don't matter, why have a choice?

Although I disagree that it doesn't matter

[–] [email protected] 0 points 1 year ago (1 children)

No choice doesn't matterat all. However, the decision on which mastodon server to use for your social media is about as important as what you'll choose to eat today for dinner. Yeah, kinda important for the dinner itself and you don't want some crap, but if you do, you could just eat it anyway for now and try something else tomorrow.

[–] [email protected] 0 points 1 year ago

or we make a few accounts on a few different servers.

we don't need to identify with our fediverse accounts.

[–] [email protected] 0 points 1 year ago

I just don't use Mastodon because I never cared for Twitter.

[–] [email protected] 0 points 1 year ago (1 children)

Meanwhile, when you sign up for Threads your timeline is nothing but shitty influencers for the first few days, yet somehow they manage to press on through that without getting the vapors or whatever.

[–] [email protected] 0 points 1 year ago

My account never made it through the first few days before they shut it down for community violation.

I never posted, I just want to be ready for if they ever start federating.

[–] [email protected] 0 points 1 year ago* (last edited 1 year ago)

I flirted with journalism before getting my degree in CS.

It's not an exaggeration to say that the faculty and many of the students were almost proudly "bad at math" and basically bad with tech too, other than learning the basics of a Macbook.

Doesn't have to be that way and many journalists are smart, great people, but there's a weird self fulfilling culture when it comes to tech. Not totally sure about how tech focused writers would be similar or different.

Edit: Just googling "journalists bad at math" and got this from the Columbia Journalism Review:

“In many cases, they got into journalism to stay away from math.” Journalists love to joke about how we suck at math.

Edit 2: I guess I was bringing up my experience to be an example of how many journalists do not have a strong grasp of technical concepts and sometimes are almost proud of that. So it doesn't surprise me that many may have struggled with Mastodon.

That being said, that attitude is far closer to the average user than, say, the user base of this platform, which is likely far more tech savvy. Streamlined user experience is not a bad thing if you desire mainstream use and is something that could be improved, though Mastodon has been making strides in that regard.

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