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I mean, to be fair, user groups and services really aren't a thing that a "normie" would be messing with on any platform under most circumstances, and if they would be then there'd be some understanding that it'd involve some sort of "hackerman tooling" as one might call it, whether it's Windows's service manager or the magic black window with a blinking cursor in it.
I, for one, had no idea what
svchost.exeon Windows did (thought it was just M$ bloat, really) until after I started using Linux and had already made several systemd units on there and realized that Windows kinda-sorta-but-also-not-really-sometimes has that as well.A bigger problem imo is how Linux always seems to have a point-and-click way to do most of everything that your "average computer user" needs to do... but then somebody (cough Canonical and their snapd stuff cough) fucks it up and makes it so that you can't just say "you can install everything using the app store", which results in encounters like this one.
Oh, and your "why is this even an issue anymore" things like (shameless plug) this. Seriously.