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Microsoft wouldn't look at a bug report without a video. Researcher maliciously complied.
(go.theregister.com)
this post was submitted on 17 Mar 2025
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Technology
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The number of times I've all but rage-quit a 'tutorial' which is simply an open mic with 'room' noises and breathing over a video of someone typing things into a screen which is then captured on iPhone, is far too high.
It could be a series of documented steps with reasoning, interspersed with screenshots (themselves in a 'spoiler'-style show/hide setup), and it would then take up 1/1000th the space, require 1/100th the time, and demonstrate the technique in a way I could go over a few times. The typing is interminably slow, watching for someone who says nothing but mouse-overs (and selects) text as a way of communication is frustrating, and the entire thing is a barrier to comprehension. Is it ADHD that makes it far, far preferable to just get a page I can review and pore over and repeat a few times, or is it just a learning style that isn't passive?
Probably the learning style. I don't have ADHD, but I can't tolerate someone slowly explaining something over a 10 mins video. I know specifically what I need information about, so I need to be in control of the experience. A text tutorial I can skim until I get to the relevant part, but videos usually feel like they're wasting my time. The only time I prefer videos over text is for DIY instructions where the physical actions are better conveyed in motion.
(Feels related to that I very rarely watch TV or films, and even when I do, I get antsy after half hour of just sitting around staring out of my face. So I tend to watch movies in half-hour sessions, which I often can't be bothered to pick up again lol, and leave them unfinished for years 🙈 In a nutshell I much prefer video games as a hobby :D)