this post was submitted on 24 Sep 2024
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No Stupid Questions

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I have been using Logitech peripherals for years. Logitech gear always just worked.

Now they demand internet accounts to use the features of the keyboard and mouse that I purchased. WTF?

Not only that, have to use wide-open-to-snooping Chrome to adjust the settings. You cannot adjust/use your mouse and keyboard if you just use Firefox.

This only makes sense if they are planning (or are already) tracking my every move online to sell to advertisers or spooks.

What are the good options?

Also, if anybody sees how these changes could be benign, please let me know.

EDIT:

By popular demand:

The keyboard I bought that started this journey: MX Keys S

The key feature that first demanded cloud access: Swithing between computers, now it is requires it to adjust the receivers. I have both a Bolt and a Unifying receiver.

Mouse (actually a trackball) that now is requesting that I use a Chrome Browser to adjust it: M570

Software:
The Logi SetPoint Settings I open from Windows now requires you to log into your Logitech account to make changes to your Unifying or 2.4 ghz usb receiver. This link takes you to a screen that says Logi Web Connect. It does not work unless you use the latest version of Chrome, Edge, & Opera, but reccomends Chrome for the best experience.

Logitech + used to require this to enable options, but I don’t see it on my Windows computer anymore. It is still on my Mac, but upon opening it to confirm for this message, it seems to be announcing that it is now able to incorporate AI into everything I type. (ugggh)

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[–] [email protected] 33 points 1 month ago (3 children)

I use a Logitech mouse and do not have the problems you are talking about.

[–] [email protected] 2 points 1 month ago

It may be possible it has features you don't know about that are only enabled with the software. I have a Logitech mouse but only download the software because there was a macro fix for a broken clicker.

[–] [email protected] 8 points 1 month ago (3 children)

Me either. I have a G502 and I have the G Hub app to control the features(DPI, button assignments, RGB), but I've never needed an account to use it.

[–] [email protected] 3 points 1 month ago (1 children)

My G503 started requiring the Windows app to set any other RGB than rainbow patterns.

I had it set to off, it used to store on the mouse, now I need to install and run Windows to have it not flashbang me.

I used black tape. I don't recommend this dumb thing to anyone, anymore.

[–] [email protected] 4 points 1 month ago (1 children)

That is still an option, but there is a tradeoff. There is a button in the software to enable on-board memory mode.

You lose all your key assignment controls and fine-tuned DPI settings, but it stores on the device. If you want to have those features available, the mouse needs some software on the PC to talk to for more fine-grained control.

[–] [email protected] 2 points 1 month ago

That's the thing, I used to be able to set profiles, set what the buttons do as well as the DPI in each profile and their colour, and it used to store in memory.

They removed it. You need this application for it, now. Or think it makes sense all of this can't be stored in memory. Point is still that the only colour setting without this is bright rainbow patterns.

[–] [email protected] 16 points 1 month ago (1 children)

I use my 602 (the wireless one) on linux with an open-source mouse app called Piper. Does everything GHub can do - at least as far as my needs go.

[–] [email protected] 3 points 1 month ago (1 children)

Okay lemme check this out and see if this can replace my black tape.

[–] [email protected] 3 points 1 month ago

Good luck, my friend!

[–] [email protected] 4 points 1 month ago (1 children)

Good recommendation.

I’d be stuck in the ASUS ROG bloatware environment with BSODs were it not for G Hub! Great app.

[–] [email protected] 1 points 1 month ago (1 children)

You need to share some context for that statement lol. What are you talking about?

[–] [email protected] 1 points 1 month ago

G Hub is an open source controller for GPU/CPU.

My ASUS Republic of Gamers laptop constantly BSOD’d with the issue being related to Asus’s proprietary “Armoury Crate” suite of applications. These applications are terrible, buggy bloatware.

Removing all traces of “Armoury Crate” from my system and using G Hub to replace it ended the BSODs I was receiving without sacrificing any functionality.

[–] [email protected] 14 points 1 month ago (1 children)

Yeah, I'd like to know the specifics, too. My Logi mouse still uses the same application (although they did update terms recently) and while they've added some AI shovelware to it the mouse stil remembers its shortcuts with that thing off and I haven't noticed any changes to how the application is put together.

It's entirely possible the application is a Chromium-based browser thing, but in any case it still doesn't require a login (although it does support one) and it will run offline.

Don't get me wrong, Logi's approach to this, along with a lot of other hardware manufacturers, sucks really bad. I do appreciate Microsoft, of all people, recently starting to standardize RGB controls, at least. It's still wonky and interacts weirdly with some third party software, but it's a start. I don't need twenty different apps to keep glowy lights and saved shortcuts going.

[–] [email protected] 2 points 1 month ago (1 children)
[–] [email protected] 6 points 1 month ago

Oh, cool. My current device uses Logitech Options+, which is not the same as the old G Hub and is not the same as what you're describing.

Which honestly, before we get into the mandatory login and everything else, begs the question... why does Logitech need three different multi-device software hubs? What the hell?

It's not (just) that manufacturers are trying to mine all this bloatware for data, it's that most of them are absolutely terrible at making software in the first place.