Unmask ICE for National Security!
this post was submitted on 28 Jun 2025
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I told them as much. I spoke to a manager about it once on a call and I'm like, how the hell do I know you're actually the bank? You've given me nothing. Then you're asking for my uniquely identifying personal information via a voice prompt. Literally anyone could spoof all of this and you're training your clients to just hand over the information when asked, not even by a person, but by a robocall.
Yeah, I got another a few months later, same shit.
I feel bad for the customers of that bank. They're not my primary bank so I couldn't give a shit. I'm also security focused enough to know better.