this post was submitted on 26 Jun 2025
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I switched to Rust Desk after I got repeatedly flagged for commercial use of Team Viewer and access disabled. I was doing nothing of the sort, but it happened after I accessed my personal computer on my personal phone while at work. They must have IP address checks that are extremely aggressive.
I followed their process to "verify" I was non-commercial, which was invasive and insulting, and then was flagged again.
Rust Desk works great, no problems, never using Team Viewer again.
I have been flagged three times by teamviewer. Appealing requires writing an email and waiting weeks. This last time my use was consistent and only ever connected to my home computer due about 10 minutes tops.
They just don't want free users who don't upgrade to a monthly subscription but will never say that.