this post was submitted on 31 Jan 2024
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[–] [email protected] 0 points 7 months ago

The thing is, "enshitification" was never defined as "abusing their business customers to claw back all the value for themselves". That's merely one of the stages that Doctorow outlined as part of the enshitification process.

Enshitification, as a whole, is the process of stripping value from a product or service from everyone except for shareholders.