this post was submitted on 02 Apr 2024
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Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer's comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won't get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

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[–] [email protected] 24 points 7 months ago (1 children)

It's not that they made a big report. It's that they, a multi-billion dollar company, had the nerve to mark it as "High Priority" and request that a volunteer fix it for them so their proprietary commercial product would work. It's that they do nothing for the project but expect the world from it. That's the problem.

I've got nothing against bug reports, infact I've made some myself, they help development. Demanding they are fixed is a different thing entirely.

Sorry if my previous comment sounded like an insult.