this post was submitted on 22 Mar 2024
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[–] [email protected] 24 points 7 months ago (1 children)

Monopolies for modern necessities (the internet and phone) don't have to worry about customer retention.

[–] [email protected] 2 points 7 months ago (1 children)

I mean, in some situations those two I mentioned are but I've been in the position to easily switch service to another company and that doesn't change their behavior at all.

[–] [email protected] 5 points 7 months ago (2 children)

"So the problem is it's too easy to switch. Let's change that!" - some CEO, probably

[–] [email protected] 1 points 7 months ago

They 100% have been having that conversation since the 50s if not earlier

[–] [email protected] 1 points 7 months ago* (last edited 7 months ago)

Some CEO to another, at a ski chalet where they totally don’t collude at the spa.