this post was submitted on 25 Oct 2023

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The Agora

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[Discussion] Overly Lax Instance moderation here (sh.itjust.works)

submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]

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before people criticize me I am not using my main account because I do not feel safe bringing up these issues there, as these people and issues still are not dealt with. I do not want to put myself in danger, I will not be engaging in or attempting to post polls or votes here.

I would like to start by saying that I've noticed a lot of bad faith or spammy communities pop-up recently. The user is dramaticcat many of the communities break rules 1 and 2, maybe even rule 3 (an example of one such community is [email protected]) as they are purely dedicated to hatred, trolling, and possibly even spam.

Also a small handful of users have also been making threats or calls to violence and while these have been moderated nicely moderators and external instance admins the admins of this instance haven't done anything about this. This is worrying as admins are supposed to enforce the instance rules and remove disruptive users and communities who are in violation of said rules but the admins of Sh.itjust.works have not been doing that. This is a problem because it means that any malicious actor could join at any time and wreak havok on this instance just like Exploding-heads did on another unmoderated instance known as rammy.site way back when. We obviously know how that went.

It's important that we discuss this problem now while we might have a chance of contacting the admins rather than later when the damage has been done.

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[–] [email protected] 0 points 1 year ago (2 children)

Disclaimer: I am not affiliated with the admins or mods in any way.
My gut reaction is that they're doing a decent job, but are probably stretched too thin.

It is my understanding that @[email protected] focuses mostly on administrating the server infrastructure itself, and nuking the occasional extremes like CSAM.

Then, of the 3 OG Agora mods who were voted on way back then... @[email protected] and @[email protected] haven't been active in months, leaving @[email protected] seemingly holding the fort by themselves.
Or maybe they're using alts, and work in the shadows, idk.

I have no clue about any of the other admins listed on the homepage:
@[email protected]
@[email protected]
@[email protected]
@[email protected]
I have no info on them.

In my experience so far, our mods/admins took action when serious things were brought to their attention.
The challenge, I think, is mostly in bringing it to them.

Realistically, they can't be everywhere and read every comment and they're probably already stretched thin.
My guess is they probably need help? and/or better tools? (I don't think Lemmy has much in the way of moderation tools yet.)

If you have any specifics, I'd gladly assist in reporting.

As for [email protected], strictly speaking, I don't think literal kiwis are rulebreaking and that community has a single post about actual kiwis?
Now, Googling the name does turn up some 8chan spin-off harassment stuff, so I think it's at least a poor choice of a community name and possibly something worth discussing. (Not unlike how /c/the_donald was banned in the early days even though it wasn't strictly breaking the rules "yet").

If you're uneasy sharing specifics through here, I can respect that and you should also know that lemmy DMs aren't secure whatsoever.
As such, anything more sensitive should probably be discussed over Matrix.

You can find a few people's matrix handles on their profile page by clicking on the "Send Secure Message" button, I know I've reached TheDude and imaqtpie through there before.

While I'm not an admin or mod, you can still reach out to me on matrix if there are specifics you'd rather not post here or just wanna discuss.

Now... I certainly realize sending you on another platform sucks, but the current implementation of lemmy DMs is not something I would personally trust to discuss harassment or any serious personal stuff.

[–] [email protected] 0 points 1 year ago (1 children)

@[email protected] in the perfect world community admins should be moderating their communities and the site admins should only be called upon when there is community abuse or when community mods are not doing any moderation.

As @[email protected] mentioned below @[email protected] is an alt account for same person on lemmy.world ans she has provided tons of help to this instance.

You are right about one thing, I am currently stretched really thin. If made a list of all my responsibilities I think it would shock a lot of you. That being said the amount of time it takes to run a community is astonishing and running a community well requires a lot more time than I have left to give. There is still a lot of work needed to be spent on this site.

The admins of this site help a huge amount as is mostly due to them that we are still running but I don't want to dump more onto their plates.

I could use a lot more help in all areas (system administration, community moderation, legal revision, moving to accepting donations).

If anyone is interested in helping reach out on Matrix.

[–] [email protected] 0 points 1 year ago

Yea, I don't mean to criticize anyone's work here.
Just keeping the server running and updated is already a lot in itself. (BTW thanks for 0.18.5)

There are a few mods we haven't seen in months, maybe some are helping behind the curtain, maybe others moved on, in which case that's more work on your collective plates.

Community mods you can trust would definitely be something worth its weight in gold. In theory, if every community moderated itself, then the admin load would be much less. The odds of that happening when anyone can create a community is doubtful, but then limiting that also comes with its own drawbacks.
Can't really win.

Then you all have lives and jobs too and that's taking time away from that for little personal benefit.

To all the admins and mods involved: Thanks.

It's something we never take the time for, but thanks for all you're doing.

Me? I'm a network engineer by day, and well — an overworked network engineer by night, I guess.
I'm of a nature to help out but I don't always have much juice left at the end of the day and can't guarantee how much I could actually commit.

Meanwhile, I try to help in small ways, occasionally reaching out about the more egregious stuff (which is usually acted upon quickly by the team).

(I have worked about 30h in the last 36 hours, so I might not be the most coherent)

Again, thanks for all the work it takes to even have this website up at all.

[–] [email protected] 0 points 1 year ago* (last edited 1 year ago)

MichelleG is an alt of @[email protected] who is active, she's one of the Lemmy World admins and was added by TheDude on sh.itjust.works to remove spam (or worse) accounts. That's about all her involvement with the instance as well.

[–] [email protected] 0 points 1 year ago

I won't name the person

What do you expect to be done if your complaint lacks any information which can result in action by instance mods and admins?