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Woman files legal complaint after facial recognition wrongly blacklisted her over a 39p pack of paracetamol (www.theguardian.com)

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A London woman has made a data complaint after discovering she had been put on a facial recognition camera watchlist at a Home Bargains store after a dispute over 39p worth of paracetamol.

She learned of her entry on a database of banned customers when a member of staff at the store in Grove Farm retail park in Chadwell Heath asked her to leave and directed her attention to a Facewatch sign.

Facewatch is a facial recognition system used by retailers to identify and deter shoplifters by analysing CCTV footage and comparing faces against a private database of known offenders. It triggers an alert to staff when a match is made by the software.

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