Mildly Infuriating

Love how it takes them 3-5 business days to return the money they stole from you.

We had to remove our credit card from our account because Amazon kept charging us for Prime and I would have to call them to get it cancelled and refunded (and wait 3-5 business days to get our money back).
We were very careful when checking out that we didn't have anything checked saying "sign me up for Prime", even had it happen on a day where we did not place an order (and therefore weren't on the site) for at least a week on either side of us "signing up for Prime." Once we took the card off the account it stopped happening, so it wasn't anything we were activating.

It's annoying to have to re-enter our card information if we want to order something, but less annoying than having to call them every month to cancel Prime again. And anything that increases the barrier to using Amazon is probably a good thing anyway.

I buy directly from the manufacturer and have for years. Most of my stuff comes gift wrapped with coupons and tracking numbers and reward points; sometimes I can even get clearance items or sales that make it on par with Amazon prices, especially these days Amazon isn't very cheap. If I need cheap bullshit, there's always Dollar Tree.

Amazon is dead. All the products are cheap, questionably-manufactured crap.

At this point, you can no longer trust Amazon to process returns properly. I've had three expensive items stuck on Awaiting Return, despite tracking showing it's been returned, and chat automatically processes the refund once I reach out. Frustrating ...

I do. I just find this tired. I thought that was pretty clear.

Ive had this happen a few times. It goes something like this:

• i buy product and initiate return
• i ship item with return label
• as soon as return label is scanned then amazon will release the funds back to me
• if for some reason they don't get that package then they say they didn't get the item back and take the funds back. When this has happened to me it has been 6+ months later
• when i asked amazon about it they just tell me they didn't get it back. I tell them i have the shipping confirmation receipt and that this is someone else's problem and not mine.
• there's a lot of back and forth and eventually they act like they're doing me a favor by giving me my money back

I think the problem was one of the drop off locations we used was stealing products, or just straight up losing them. But it is insane to me that amazon comes back 6 months later. The only thing worse than buying a broken dildo on amazon is returning the broken dildo and still getting charged for it. Getting fucked by the broken dildo twice and not in the ways i had hoped!

You were lucky enough to find the chatbot. I had this happen when I could not find any way at all to reach someone about this problem. Ended up eating the charge f*** Amazon