this post was submitted on 24 Jul 2024
868 points (99.1% liked)

Technology

57895 readers
4958 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS
 

CrowdStrike, the cybersecurity firm that crashed millions of computers with a botched update all over the world last week, is offering its partners a $10 Uber Eats gift card as an apology, according to several people who say they received the gift card, as well as a source who also received one.

On Wednesday, some of the people who posted about the gift card said that when they went to redeem the offer, they got an error message saying the voucher had been canceled. When TechCrunch checked the voucher, the Uber Eats page provided an error message that said the gift card “has been canceled by the issuing party and is no longer valid.”

On Friday, CrowdStrike released a faulty update that rendered around 8.5 million Windows devices unusable, according to Microsoft. The update caused the affected computers to be stuck at the infamous “blue screen of death,” or BSOD, a bright blue error screen with a message that is shown when Windows crashes or cannot load because of a critical software failure.

The outage caused delays at airports in Amsterdam, Berlin, Dubai, and London, and across the United States. It also caused several hospitals to halt surgeries, and paralyzed countless businesses all over the world.

top 50 comments
sorted by: hot top controversial new old
[–] [email protected] 15 points 1 month ago (2 children)

Have we reached "The Producers" level of capitalism where someone has figured out how to make more money from a company tanking than from it succeeding? CrowdStrike, Twitter, Coyote Vs ACME...

Either we have a series of complete buffoons in charge of companies, or someone has found a way to profit from failure. I'm not sure which is worse.

[–] [email protected] 1 points 1 month ago* (last edited 1 month ago)

We've been there for a while. Not what happened in the op, but a leveraged buyout into asset stripping the company and closing it down is a classic combo since the 80s. It's what all the "management consulting" firms that popped up around that time did

[–] [email protected] 2 points 1 month ago

Why not both. Think about it, one is the solution to the other.

[–] [email protected] 5 points 1 month ago

Nice slap in the face.

[–] [email protected] 50 points 1 month ago

It's just one ~~banana~~ global computer outage, Michael. How much could it cost -- $10?

[–] [email protected] 36 points 1 month ago (3 children)

The fact that they even fucked up an insultingly low priced voucher is impressive. They keep showing their incompetence I guess lol!

[–] [email protected] 6 points 1 month ago* (last edited 1 month ago)

I'm fairly sure the vouchers are sponsored, they're so low it's essentially advertising for Uber Eats

[–] [email protected] 9 points 1 month ago (1 children)

Someone has taken up Musk's challenge for a "destroying an established company any % speed run."

[–] [email protected] 3 points 1 month ago

Can't wait for the summoning salt video

[–] [email protected] 9 points 1 month ago

Probably would've been better to not issue that at all.

[–] [email protected] 57 points 1 month ago (3 children)

$10 wouldn't even cover 10 minutes of admin time to fix the problem. It's honestly a bigger insult than nothing or just flipping the bird.

[–] [email protected] 3 points 1 month ago

I just got hit with a really weird edge case and just barely resolved a 2 day 911 to recover. During this time we likely spent at least 10 million and that's not even the primary incident.

[–] [email protected] 7 points 1 month ago

Not to mention this "apology" has profit for Uber built into it. Or serves as a marketing campaign for them, depending on what kind of deal they offered them to use Uber gift cards for this.

Like with $10 not even being enough to order much of anything, Uber could probably still come out ahead of they offered them at less than half of the "face value". I regularly get offers for more than $10 off other food delivery services just to sign up, so I wouldn't even rule out Uber offering to do this for free just for the marketing.

Like I ignore those other offers but had to think about this one before I realized it was just as ignorable because the idea of it being "compensation" made it seem more worthwhile than a marketing giveaway would be.

Plus, I bet there's an agreement to not sue baked into this offer.

[–] [email protected] 30 points 1 month ago (2 children)

It also wouldn't cover a meal from Uber Eats.

Definitely worse than nothing.

[–] [email protected] 1 points 1 month ago

A sandwich is $12-15 these days. That doesn't even include the service fee or the driver's tip.

[–] [email protected] 4 points 1 month ago

Especially since it's a gift card not money

[–] [email protected] 57 points 1 month ago (1 children)

this genuinely seems satire theres no way

[–] [email protected] 3 points 1 month ago

Reality is a simulation and someone outside of it is fucking with us until we realize the truth. It's the only explanation.

[–] [email protected] 50 points 1 month ago

Wow $10. Mom can finally get that operation she was waiting for, before all the nurse stations BSOD’d.

[–] [email protected] 32 points 1 month ago (3 children)

Wow... fuck....

Is there a term for this? Giving someone something and then taking it back? I mean, there's "Indian Giving", but I want one that isn't racist, outdated, and based on a poor understanding of US History?

[–] [email protected] 3 points 1 month ago (1 children)
[–] [email protected] 2 points 1 month ago

You misspelled long term grifter

[–] [email protected] 17 points 1 month ago* (last edited 1 month ago) (2 children)

But “Indian Giving” as a concept was just a way to excuse giving the indians a deal then renegging on it everytime the wind blew. Classic projrction propaganda before it was invented by ivy leauge schools.

[–] [email protected] 7 points 1 month ago (1 children)

I believe that "Indian Giving" is sourced in a cultural misunderstanding between Indigenous and European societies. Indigenous societies were reciprocity based, so giving gifts should be reciprocated with a gift of like value to strengthen relationships, or increase honour (social standing). The Europeans were working in a patron-client system so a gift was seen as a way of purchasing access to power through a patron. The Europeans thought the Indigenous people were paying for access to power (like a tributary), so there's no expectation of returning a like gift. The indigenous people thought they were entering into a mutual relationship, and when a like gift wasn't returned that was seen as reneging, so they took back their 'offer'.

Glad to have an anthropologist kick my ass.

[–] [email protected] 2 points 1 month ago

Ill ask around local MMA gyms

[–] [email protected] 11 points 1 month ago

Indeed, that's why I was asking for a non-offensive version of the term to apply when people actually give you something and take it back.

[–] [email protected] 51 points 1 month ago (1 children)

If there’re no other alternatives, then I propose that going forward the new term for this should be “Crowd Striking”

[–] [email protected] 3 points 1 month ago* (last edited 1 month ago)

I feel like CrowdStrike did some much groundbreakingly stupid shit that this term will be too ambiguous...

[–] [email protected] 245 points 1 month ago (3 children)

In terms of PR, this is literally worse than doing nothing

[–] [email protected] 84 points 1 month ago (3 children)

Reminds me of the pizza party my call center threw once. We had to pay for the pizza and bring our own drinks

[–] [email protected] 3 points 1 month ago

Every party at my last job was a potluck. Except the Christmas party. The Christmas party was secretly mandatory though.

[–] [email protected] 7 points 1 month ago (1 children)

Wow, so the 'pizza party' was basically a pizza pot luck?

[–] [email protected] 2 points 1 month ago

Yes, to be fair they did the same with the new years party, they'd do a collection between the employees to hire a place

Mind you there were around 300 employees in the company this is not a mom and pop shop we're talking about

[–] [email protected] 20 points 1 month ago

That’s when you bring a handle of vodka and piss all over the call center yelling “here’s my drink!”

[–] [email protected] 27 points 1 month ago

That seems to be their modus operandi...crowdstrike literally worse than doing nothing

[–] [email protected] 9 points 1 month ago

Truer words could not be spoken.

load more comments
view more: next ›