Take their money. Record the sale as normal.
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Don't do business with friends and family. Ez.
Declining my services from them isn't exactly making them happy either
Tough titties. Don't mix business with family. If they don't understand that then that's their problem. Of course you'd say it way more polite. But they should understand.
Maybe offer a small friends and family discount while stressing things can't be under the table for tax reasons.
It doesn't even seem to be about money. In the latest case I was going to charge 3hrs + supplies for refurbishing a table that I spent closer to 6 hours working on. They were perfectly willing to pay the amount I was asking for but for some reason they just seem to hate the idea of receiving a bill in the mail instead of me accepting the money right there and then.
Can't you just accept the immediate cash payment, but make sure that it's recorded correctly in your accounts.
I don't know where you live, but the tax law I'm familiar with doesn't care if the customer received a bill in the post or even if they recieved a bill at all. The critical thing is that all payments received within the tax period are declared.
You could still produce a copy of the bill for your records and even a receipt for the payment if it makes you feel better.
Yeah I was thinking about contacting my accountant to ask if there's a way to do that. My understanding is that there's no good way for me to accept cash payments but maybe there's some loophole like charging myself for it or something. Then I could indeed do it by the book without them even knowing.
Hmm. I'd say if they want that feeling so much... Just give it to them. You can still pay taxes and do the accounting correctly and not tell them. This isn't how it's supposed to work, but there are lots of other relationships or families where someone keeps being childish and the other people need to do things behind their back to make things work.
(And the thing that really matters is you doing it right and being able to produce the invoice if being asked. Not that your relatives have that piece of paper.)
Yeah I figured it wasn't really about the money. My thought was if you offer them a discount then they still feel like they're being treated special, and maybe they'll be more willing to pay you using methods that you can track better for your business purposes.