IMO Teams is better than Slack
this post was submitted on 16 Apr 2024
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I don't particularly like the UI, but I haven't had any Issue with teams ever tbh. It even worked on Firefox with uBlock, NoScript (ofc allowing like one or two domains for it) and VPN. For me, Office in general just works most of the time. I would never use it for private stuff, let alone pay hundreds for it, but for work it's more than fine.
Except Outlook. Holy fuck, how is such a central application such a pile of steaming garbage? It has the worst UI/UX I have ever seen in any mail client by far.
I'm forced to have two separate Outlook accounts, I quite literally can not use both accounts on the same computer without getting stuck in a neigh inescapable login loop from hell.
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Same. Teams isn't exactly good, but it works pretty okayish most of the time. I absolutely don't get the love for slack, it seems to be more like an "I use Arch, BTW" thing.
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We use Slack for those of us on the IT team, but Teams for everyone else. I despise Teams.
Beats WebEx. I contracted at Cisco after they had bought WebEx and the dev teams had to stagger their scrums in the morning because WebEx infra couldn't support all the meetings at once.
Beats Skype for Business too, which was Microsoft's previous offering. And it was BAD.
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Oh hell yeah, Teams is far from perfect, but it is still light years ahead of webex
I don't know if I could deal with this bullshit. I work at such a small office we don't do anything but calls, faxes, and shitloads of emails. The odd side text sometimes. Adding a whole chat space thing where I'm constantly on the hook for a reply would do my head in.
Faxes? Really? Is someone still using fax? Why?!
The medium is the mess.
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We have Skype + Mattermost (without gifs) + Rainbow. Give me Teams if you want, but please, stop adding tools.
Mattermost has voice chat now so you can ditch Skype
Either our mattermost is not up to date, or it has been disabled by the administrators. In any case, I have no power to do anything
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I tried to get our team to move to Matrix when COVID hit and there was no infrastructure for remote work.
It was such a shame that it was that exact time Jitsi had issues with Firefox (which most of us use), so we couldn't videochat.
If Jitsi had that resolved immediately, we perhaps could have used something open for at least couple of years. Maybe others would follow suit.
Oh well. Teams it is.
thats probably my biggest issue with open alternatives.
they always fail to take advantage of those opportunities and things stay broken until its way too late.
But I also harp a lot to my superiors about donating to open-source projects we utilize, make loads of money thanks to them, yet never give anything back.
I kinda get that some projects with limited backing can't "get their shit together", when successful users don't give them anything. It's a stupid pattern, and I hope we can break it.
i think we could bake some form of "free for personal use, paid for corporate use" clause in our foss licenses tbh
I don't think that is necessary, as some companies do actually help, either with money or even dedicated staff, which can be as good or better.
We should push for developers to promote the idea of more help towards FOSS projects, maybe find some hours a month, or send any money saved from not paying for licenses.
on the other hand we get situations where we have a single dev maintaining some essential part of tge stack, for free.
i think pushing for more help is just a piece of this puzzle.
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That's not a terrible idea as long as it's significantly cheaper than the closed alternatives. I think the biggest issue would be that orgs that pay would expect a certain level of service that a community project might not be able to deliver on.
Most of the small to mid size companies that I have worked for would choose a larger more established system that costs more even if it offers less over a self-hosted one that they had to pay some sort of fee for.
Is like this weird idea in the business world that if you're using Foss systems that it must be completely free, and that the reason why you are using it is because you are broke or cheap.
That's kind of what I was getting at. Medium to large organizations usually require a certain level of reliability that closed software companies usually guarantee with dedicated support staff and SLAs. An open source project developed by the community with no dedicated support is risky from that perspective.
If someone with the technical know-how and ability to maintain those systems offered support (red hat for example) for a lower price, many small and medium sized companies would get on board. That could also just look like a company hiring a small team to implement and maintain their own systems while contributing back to the community project.
It's just a much harder sell to non-technical leaders. They just want uptime guarantees and fixed costs.
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Ngl teams is trash. Especially when IT keeps messing with settings they don’t understand.
My old place had something screwed up where I lost audio after about 30 seconds into a meeting on teams. Constantly using my phone for audio sucked.
As someone near in the administration of it, Microsoft are at fault, they permanently make breaking changes for no obvious reason
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Easily the worst popular messaging app out there. Even on windows the thing barely ever worked for me and hogged a bunch of system resources to boot
As with many messaging apps only thing keeping it alive is the network effect (and integration with 365)
Is Teams a messaging app? 😮💨 Then please give me a way to sort and group my chats.
You moved your mouse near the calendar? LET ME CREATE A MEETING FOR YOU!
You opened up a card from a planning board? LET ME TRUNCATE THE TITLE SO YOU CAN’T READ IT!
You opened a document? HAHA CAN’T DO THAT FROM YOUR IP BUT YOU WON’T GET AN ERROR MESSAGE JUST AN INFINITELY SPINNING DOODAD!
I wish they just copied better apps like the Microsoft of old did.
Oh you want to use the default audio devices on your system? What default audio devices I'm going to use this random loopback device and your monitor with no speakers!
And tomorrow, I'll randomly select something else
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Fuck Slack, Google Chat and Workplace.
Companies abuse it's use instead of using emails and tickets, it's fucking chaos.
Yeah let's make people contact us through this public chat, all at once, I'm sure it won't be a fucking mess.
IMHO, you need to know how to admin a good slack workplace. Properly setup workflows, bots and plugins can proactively funnel a lot of people toward the correct intake and resolution systems. You also need to train people on best practices, and revisit that training so bad habits don’t set in.
Training + automation are kind of required to make any communication platform effective.
You can write to me by chat but no ticket no help
Yeah, channel management is super important. It's useful to have a full featured chat client that can integrate into other systems, but it's important to know what the limitations are. We use Slack for internal chat only (no customers) and it works pretty well for our use case but with all the integrations available it could easily get out of hand if we let more people manage it.
In a previous job I was before we were pretty clear about our channels, and WE (3 people) were the Service Desk.
But after that I worked in a specific area of the IT of a multinational DIY stores chain and what a fucking mess.
Yeah im at a fairly small company with a boss that cares about that kinda stuff more than me so its not very hard to enforce
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