this post was submitted on 13 Apr 2024
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Corporations get away with so much putting conflict resolution behind customer service hell.

I don't blame the workers at all, I'm sure they have "unprecedented call volume" all the time which means short staffed with stressed out people trying their best.

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[–] [email protected] 32 points 7 months ago (1 children)

My employer had a policy written for this scenario and warned office workers about non- approved appliances in our cubicles. Anything to cook/heat was spelled out, several examples given. But never an electric griddle, which to me should sort of be the first thing that comes to mind

[–] [email protected] 8 points 7 months ago (1 children)

Yeah it seems like this would be one of the more offensive appliances. I mean something like a coffee maker probably wouldn’t be that bad. Then there’s something like a stand mixer… I’d be interested in the range of appliances such a policy uses as examples of violations.

[–] [email protected] 5 points 7 months ago (1 children)

From memory it was anything with an exposed heat source or high wattage- Toaster, hot plate, personal space heater, microwave, toaster oven, hair dryer, fondue fountain are what come from my memory. (At our desks mind you)

We had at least 3 microwaves in our floors break room, a few toasters, fridges, etc. Thinking about it, it was less about disturbing others or personal injury and more about fire hazards.

[–] [email protected] 2 points 7 months ago

If it were just the heat source then I could probably get away with my stand mixer. Not sure if that qualifies as “high voltage.”

[–] [email protected] 7 points 7 months ago (1 children)

When I did that work, they encouraged everyone to put people on hold when looking anything up because it reset your call timer and made the numbers look better.

[–] [email protected] 9 points 7 months ago

I remember triple clicking hold. That is, putting them on hold for 1 second, taking them off hold for 1 second, then going on a true hold for a minute or two. It greatly lowered the hold time average and it was quick enough they couldn't hear it happen.

[–] [email protected] 10 points 7 months ago

Return to office, with style!

[–] [email protected] 24 points 7 months ago (2 children)

Not gonna lie, when I worked help desk this shit wouldn't have even raised an eyebrow. When my shift started at 5am, we didn't give a fuck. So long as you answered the calls and helped the client, the shit you had at your desk didn't matter.

[–] [email protected] 12 points 7 months ago

I was gonna say the same thing. I got to tier two sprint tech support (which is just tier one with a hold time) and I was always making food in my cubicle. I didn't eat during lunch, I just did laps around the building to work off all the shit I ate while I was on calls.

[–] [email protected] 5 points 7 months ago (1 children)

This is my experience with call centers as well

[–] [email protected] 5 points 7 months ago (1 children)

Lucky all of the ones I worked at had a clean desk policy

They wouldn't even let me have a pen and paper

[–] [email protected] 5 points 7 months ago

We were allowed pens, but the paper was a special color and not allowed to leave the room. Data privacy. But as bothersome as this was, as a customer I'd be delighted to know my privacy is taken so seriously.

[–] [email protected] 65 points 7 months ago (1 children)

Bro this is so extra, you KNOW this place is a toxic shit hole if dude went to protest with a whole ass electric griddle lmao

[–] [email protected] 22 points 7 months ago (2 children)

Bonus: you have bacon to bribe the facilities/IT person with when they come round looking for blood after the breaker pops for the 5th time today

[–] [email protected] 5 points 7 months ago (1 children)

Is it the breaker or the smoke detector that goes first?

[–] [email protected] 7 points 7 months ago (1 children)

Protip: Put the smoke detector on the same breaker.

[–] [email protected] 5 points 7 months ago

This guy’s cooking 4d breakfast.

[–] [email protected] 13 points 7 months ago (2 children)

Was about to say, that is a fuckton of breakfast sausage he's got on there. Either he's sharing, bribing, or he wants to be on My 600 lbs Life before 2025

[–] [email protected] 2 points 7 months ago

Nah man, if you spend those calories pumping iron then it's okay, i mean, look up "kali muscle food"

[–] [email protected] 3 points 7 months ago

I think he's selling, tbh.