Lemmy.world Support

3227 readers

19 users here now

Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket

You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.

Follow us for server news 🐘

Outages 🔥

https://status.lemmy.world/

founded 1 year ago

MODERATORS

[email protected]

Can't make account, I tried and failed with two emails, and it says password doesn't match (lemmy.ml)

submitted 7 months ago* (last edited 7 months ago) by [email protected] to c/[email protected]

7 comments fedilink hide all child comments

Same username but couldn't even login once. This is my alt from lemmy.ml

top 7 comments

sorted by: hot top controversial new old

[–] [email protected] 1 points 7 months ago (1 children)

Hi, as told by MrKaplan we disallow disposable/simple unidentifiable emails.

Mozilla email relay, is the kind of disposable email we disallow.

Thanks for your understanding

[–] [email protected] 2 points 7 months ago (1 children)

Is the incorrect password just the default error?

It seems slightly confusing for Lemmy to show an incorrect password error for a disallowed email service.

[–] [email protected] 2 points 7 months ago

This is message is because lemmy doesnt have that feature, we check through the db what email you have and then purge you, if you are with bad email domains.

[–] [email protected] 4 points 7 months ago (2 children)

Hello, disposable email addresses are not allowed.

[–] [email protected] 1 points 7 months ago

Can you link to LW's definition of disposable addresses?

[–] [email protected] 2 points 7 months ago (1 children)

I am using mozilla relay address

[–] [email protected] 6 points 7 months ago* (last edited 7 months ago)

Exactly. It's not really different from a disposable address.