this post was submitted on 02 Apr 2024
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Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer's comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won't get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

(page 2) 50 comments
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[–] NauticalNoodle@lemmy.ml 110 points 1 year ago (2 children)

"A failure to plan on your part does not constitute an emergency on my part." -Someone hopefully working on ffmpeg.

[–] otl@apubtest2.srcbeat.com 23 points 1 year ago

"A failure to plan on your part does not constitute an emergency on my part."

Wow now that is a quote I'm going to steal. Wondering if "A failure to understand on your part does not constitute an emergency on my part." has the same punch or is as relevant... anyway, thanks for sharing!

[–] Philharmonic3@lemmy.world 20 points 1 year ago (1 children)
[–] Churbleyimyam@lemm.ee 3 points 1 year ago (1 children)
[–] MinekPo1@lemmygrad.ml 3 points 1 year ago

lmao the "high priority bug" is just a user error

[–] technom@programming.dev 58 points 1 year ago (2 children)

I wonder if these trillion dollar companies offer support contracts for astroturfing on social media on their behalf. I can't think of any other way so many people are supporting their sociopathic attitude.

[–] Buttons@programming.dev 12 points 1 year ago

Cognitive dissonance.

For a lot of people, either they accept "this trillion dollar corporation that controls all my computers, and the programming languages I use, and my code editor, is evil". Or they accept "this trillion dollar company does lots of good things for me and is good".

One is easier to accept than the other.

[–] fiend_unpleasant@lemmy.world 13 points 1 year ago

there are companies out there that do this kind of thing.

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