Cries in regional Queensland I can choose between Ergon, Ergon or Ergon. Oh wait.... there's also Ergon.
this post was submitted on 20 Jun 2025
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Link in body needs a https://, just FYI
Had no idea that site existed, though, great post!
Don’t hang up when they ask what they can do better. Don’t stay with them either. Give them an honest, respectful, but blistering critique explaining why you are leaving and why you will never be back. Be polite, which means they have to keep you on the line. Your discreet example won’t make a blind bit of difference. However, all of these calls are recorded and the larger the sample they get, and the more the call centre staff talk about it, the more likely they are to listen to the feedback.
Source: I review this shit and present it to various management teams for a major Australian company
For everyone else you want to wait until all retailers have announced their price increases
From 1 July 2025, prices will rise across the 3 areas. Residential consumers will see increases ranging from 0.5% to 9.7% depending on their usage and location. The price rises for small businesses will range from 0.8% to 8.5%, depending on the same factors.
https://www.energy.gov.au/news/australian-energy-regulator-releases-new-default-electricity-prices
So very likely most/all electricity retailers will pass this on, some just earlier than others
Yep. Waiting for the prices to update then it's shopping time.
Momentum did us the dirty...
Your current rates and charges
GST Inclusive Daily Supply Charge ($ per day) 4.2845 Peak usage ($ per kWh) 0.3344 Off Peak usage ($ per kWh) 0.2464 Tariff timings: Peak Usage : 7am-10am & 3pm-10pm Mon-Sun. Off Peak Usage : All other times.
Your new rates and charges effective 1 July 2025
GST Inclusive Daily Supply Charge ($ per day) 5.05623 Peak usage ($ per kWh) 0.441826 Off Peak usage ($ per kWh) 0.324726 Tariff timings: Peak Usage : 7am-10am and 3pm-10pm Mon-Sun. Off Peak Usage : all other times.
your daily supply charge is $5?
Will be.
For our radio transmission site it was actually the best plan available given the constant load and solar fed in.
I doubt it will be after the change though. Back to Red Energy probably. Business plans are way worse than residential.
If you're in the Northern Territory, we just fuck ourselves with jacana
If you are in Victoria, you should be using the comparison website every year:
https://compare.energy.vic.gov.au/
It will find the cheapest plan based on your usage over the past year.
In general, you can usually lock in a rate for ~12 months - after which point in time you will switch to the default rate (which will be higher, but is still capped versus how bad things used to be).
Thanks, this is the nudge I needed to review mine!
If they call to 'Ask what they can do to keep you' or 'Find out how they can do better' just hang up. They have no decency, and nothing they say should sway you to give your money to companies that treat you like garbage
Don't hang up, tell them. Tell them "I'm switching because you jacked up prices beyond what's reasonable." If they offer to lower prices, say "no, it's too late. I don't want to be with a company that takes advantage of loyal customers in the first place."