RTFM is great when it covers the problem you're having, but I've seen multiple times in various forums, when the problem isn't covered by the manual or the solution isn't immediately obvious, the user is just ignored entirely. Some people have a really weird "linux doesn't have any issues, its the user's fault" attitude.
linuxmemes
Hint: :q!
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Last year I got told to RTFM and was linked to a documentation page that said
STILL UNDER CONSTRUCTION
Which was very helpful
People don't have the time/will to research alternatives, that's why most of us follow trends. It's the old mantra "if is good enough for him...", and honestly, i don't feel to blame anyone. Computers by now are a necessary tool and people want an easy "switch an play" solution to use it.