this post was submitted on 22 Mar 2025
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Fedibridge

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A community to organize and discuss the growth of the fediverse as a whole

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threelonmusketeers@sh.itjust.works
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List of support/meta communities for each instance (sh.itjust.works)
submitted 2 months ago* (last edited 3 weeks ago) by threelonmusketeers@sh.itjust.works to c/fedibridge@lemmy.dbzer0.com
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Most instances have a support community for discussing technical issues with that particular server.

As each instance names these slightly differently, I thought I'd create a thread to collect as many as possible.

Lemmy:

Mbin:

PieFed:

Please comment below with equivalent communities and I'll add them to the list.

I would also recommend that instance admins include a link to their meta/support community in the sidebar of their instance.

On a somewhat related note, do any instance admins still have Reddit accounts they would be willing to reveal here?

I've come across many Redditors who are interested in Lemmy but give up after experiencing issues on signup. I think the ability to have instance admins reach out to users on Reddit directly could be a useful tool in reducing the friction of the Lemmy onboarding process.

If you are an instance admin and are comfortable sharing your Reddit username, please do so below.

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[–] irelephant@programming.dev 2 points 3 weeks ago (1 children)

@originalucifer@moist.catsweat.com, would !ServerNonsense@moist.catsweat.com count as a support/meta community?

[–] originalucifer@moist.catsweat.com 3 points 3 weeks ago (1 children)

yes!

[–] irelephant@programming.dev 2 points 3 weeks ago (1 children)

@threelonmusketeers@sh.itjust.works , you should add this to the list.

[–] threelonmusketeers@sh.itjust.works 2 points 3 weeks ago

Thanks; done.

Also, your top level comment got removed by threativore, and I had to restore it manually. Is there a place to report false positives?

[–] tlex@lemmit.ro 2 points 4 weeks ago (1 children)

!ajutor@lemmit.ro

[–] threelonmusketeers@sh.itjust.works 2 points 4 weeks ago

Thanks; added!

[–] fxomt@lemmy.dbzer0.com 2 points 1 month ago (1 children)

I am No_Measurement_6680

[–] threelonmusketeers@sh.itjust.works 2 points 1 month ago (1 children)

Oh, it's you! :)

I've added you to the list as a point of contact for the dbzer0 instance.

[–] fxomt@lemmy.dbzer0.com 2 points 1 month ago (1 children)

Ooooh, point of contact? What's the post URL?

[–] threelonmusketeers@sh.itjust.works 2 points 1 month ago (1 children)

Oh, just this post, nothing fancy.

If a Redditor has questions or signup issues with the dbzer0 instance, someone can tag u/No_Measurement_6680 and/or u/Dbzer0 to provide assistance.

[–] fxomt@lemmy.dbzer0.com 2 points 1 month ago

Oh, i didn't notice that lol.

Fyi this account is a burner but if it doesn't get banned, i'll keep it as a main i guess.

(Boy, i forgot how hard redditors are to deal with...)

[–] FrostyTrichs@crazypeople.online 2 points 1 month ago

!main@crazypeople.online also exists if you'd like to add it to the list.

[–] threelonmusketeers@sh.itjust.works 1 points 1 month ago (1 children)

@snowe@programming.dev, @Ategon@programming.dev, @UlrikHD@programming.dev, @recursive_recursion@programming.dev

Do any of you (or other admins) have a Reddit account you would be willing to reveal here? I’ve come across many Redditors who are interested in Lemmy but give up after experiencing issues on signup. I think the ability to have instance admins reach out to users on Reddit directly could be a useful tool in reducing the friction of the Lemmy onboarding process.

[–] threelonmusketeers@sh.itjust.works 3 points 1 month ago (2 children)

@smorks@lemmy.ca, @otter@lemmy.ca, @TruckBC@lemmy.ca, @Shadow@lemmy.ca, @mp3@lemmy.ca, @recursive_recursion@lemmy.ca

Do any of you (or other admins) have a Reddit account you would be willing to reveal here? I’ve come across many Redditors who are interested in Lemmy but give up after experiencing issues on signup. I think the ability to have instance admins reach out to users on Reddit directly could be a useful tool in reducing the friction of the Lemmy onboarding process.

[–] otter@lemmy.ca 2 points 1 month ago (1 children)

While we do have accounts, I don't think they're monitored actively. It's probably best to list the email address. We all can see those emails, and we've been able to help a number of new users that way already. Often we can match the email address to the account and resolve it within our initial reply

Also thank you for putting this together! It's very helpful

[–] threelonmusketeers@sh.itjust.works 3 points 1 month ago

We all can see those emails, and we’ve been able to help a number of new users that way already. Often we can match the email address to the account and resolve it within our initial reply

Sounds like a great system!

Also thank you for putting this together!

You're welcome! From one Canadian Lemmy instance to another, thank you for all the work you do!

[–] mp3@lemmy.ca 4 points 1 month ago (1 children)

We have the support@lemmy.ca email that can be used for signup issues.

[–] threelonmusketeers@sh.itjust.works 2 points 1 month ago

Thanks! Added.

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