this post was submitted on 07 Mar 2025
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Spotify has acknowledged an issue that’s causing some of its paid Premium subscribers to encounter ads when trying to play music. In an X post published on Thursday by Spotify’s customer service account, the company said it’s looking into the problem and linked to its Community website where the issue has been documented by users over the past four weeks.

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[–] [email protected] 2 points 4 weeks ago

It'd be a lot cooler if they got rid of that god damn tooltip that has said "listen on your speaker" for 10 years. I'm not sure if they know this but they make a music application that produces sounds waves that already come out of speakers. If it didn't then I wouldn't be able to hear it.

[–] [email protected] 1 points 4 weeks ago
[–] [email protected] 4 points 4 weeks ago

Ok, so they have taken four weeks to even acknowledge this issue, to me this signal that this was more of a test to see how receptive paying users would be to hear ads.

So they will set the $premium_ad_frequency variable to 0 in a day or two while they "fix" the issue.

[–] [email protected] 14 points 4 weeks ago (1 children)
[–] [email protected] 3 points 4 weeks ago

Someone in my work had this happen to them, but it was the "sick of ads? Pay for premium" advent.

It could still be part of a deliberate action but that must be the worst advert to try to sneak ads in.