this post was submitted on 25 Feb 2024
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Mildly Infuriating

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Comcast says it represents a 10 Gigabit cable internet network they are building (it doesn’t exist) so they are basically changing the meaning of the g from generation to gig to act like 10g is 5 generations better (or twice as fast)…or that they have a 10 gigabit network. Neither is accurate. It’s still just cable internet that people have to use because they have no other option.

Fuck Comcast.

I read online they are abandoning the “confusing” 10g branding but I just saw a commercial for it. They think all of their customers are morons and count on folks having no other choices in a lot of cases.

Apologies to anyone outside the United States, this is just complaining about our poor internet options and deceptive advertising by greedy corporations.

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[–] [email protected] 16 points 8 months ago* (last edited 8 months ago) (8 children)

Honestly, this is the same shit the telcoms have been doing for decades. They also did it with the previous generations.

When telcoms started promoting “3G” it was a mix between networks with proper broadband speeds, and edge networks that were more like 2.5G. 4G was an even bigger dumpster fire with a very wide array of “fourth generation” specs that ranged from glorified 3G to actual next generation speeds. And 5G is a repeat of this marketing bullshit trend.

You can really see the effects of this if you get to rural coverage areas. Your phone might say it’s on 5G or 4G, and you might be experiencing shit speeds even if you have decent reception. You might be on a part of the network that the marketing department considers 4 or 5G, but doesn’t mean it’s actually fast.

IMHO, we need consumer protection laws that prevent companies from using brand names or generational buzz words to trick customers. Network speeds should be advertised in bits per second, or standardized BPS chunks.

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[–] [email protected] 4 points 8 months ago

Meanwhile my fiber provider actually offers 5 gig symmetrical for $150 a month. I don't have the network gear to do over a gig, but they offer it and it's a hell of a lot cheaper and better than Comcast.

[–] [email protected] 5 points 8 months ago* (last edited 8 months ago) (1 children)

This is confusing, but the mobile gens are for cell data.

Wifi has 2.4ghz and 5ghz bands.

Internet service can be offered with Gbps speeds. 10Gbps can be called 10gig or 10g. That's also crazy fast for what's standard right now.

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[–] [email protected] 10 points 8 months ago* (last edited 8 months ago) (4 children)

Wireless "G" labeling has always mostly been marketing wank anyway.

The actual technology has used more pragmatic (if less marketing friendly) terminology.

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[–] [email protected] 9 points 8 months ago* (last edited 8 months ago) (1 children)

Fuck Comcast. Even when it was clear what they were referring to, they made it seem like they were offering 10gigabit fiber service. Nope, same old service offerings. There’s some plausibility: some of us have had gigabit fiber for years and if ComCast wants to reset its reputation. One way is to jump ahead rolling out the next generation of technology. Nope. @Next generation of technology” is apparently upgrading their infrastructure to be able to achieve what they’ve sold for years

Is 200/20M asymmetric, over provisioned up the wazoo, shared across the neighborhood m, high latency, any better now that it’s relabeled?

[–] [email protected] 6 points 8 months ago

I've personally had ok experiences with them. There service is fast and well priced. There support can be a little annoying at times but they get the job done for the most part.

Compare that to AT&T which is expensive and awful to deal with. There support is the worst support I've ever talked to. I had to deal with them for work and they kept transferring me repeatedly and I even managed to get on the line with a computer trying to sell me an alert button in case I fell.

[–] [email protected] 55 points 8 months ago (1 children)

You are conflating Internet service speed and mobile generations. I work for an ISP. I hear this all the time. Especially since there's also "5G WiFi" which is 5 GHz band. People confuse it all, and it's understandable but still annoying.

My company offers 1 Gbps service. No one is getting confused by that yet, but our modems have 2.5 Gbps Ethernet ports now, and I had a customer that was outraged the other day because "Your modem is only 2.5 G and all my devices use 5G! You need to send me a 5G modem!!" FFS

[–] [email protected] 23 points 8 months ago (3 children)

Sure, but they really should be describing it as 10Gb (gigabit). Even that could easily get confused with 10GB (gigabyte), which would be used for a file size.

[–] [email protected] 4 points 8 months ago (1 children)
[–] [email protected] 3 points 8 months ago (1 children)

Doesn't really matter for the point they're making, does it?

[–] [email protected] 4 points 8 months ago (1 children)

I mean it is similar confusing

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[–] [email protected] 8 points 8 months ago (1 children)

Internet providers have always done this. Its not a new thing.

[–] [email protected] 3 points 8 months ago (1 children)

Not just internet providers. Data communication speeds have always been in bits per second. Historically it makes perfect sense.

Specifying speed in bytes per second would be inconvenient because while we settled on 8 bits per byte in the early days of computing this was not the case. 6-bit bytes were common, but other sizes were used too, 7,8, 9, 10 and sometimes even larger.

So when you’re talking about communication between different types of computers with different size bytes, it would be confusing to use bytes/second as a unit.

[–] [email protected] 1 points 8 months ago* (last edited 8 months ago)

Even now that we've by and large settled on 8 bits per byte it's still useful to call out the communication rate as distinct from the actual payload data transfer rate, as there are other sources of overhead.

You'll never actually see a 1MB/s transfer over an 8Mbps connection because some of those bits are going to be used for things like packet headers, keep alive messages, etc.

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